AMN Healthcare Introduces Strategic Partnership Solutions – First In-House Full-Service Language Service Solution for Health Systems
AMN Healthcare Language Services (AMN LS) has launched Strategic Partnership Solutions (SPS), a groundbreaking in-house full-service language solution for health systems. SPS aims to transform language access programs by taking on operational responsibilities and providing comprehensive services including video remote interpreting, over-the-phone interpreting, in-person interpreting, and translation.
The offering addresses common healthcare challenges such as resources, high staff turnover, compliance issues, and difficulty serving English proficient populations. SPS is designed to enhance reliability, efficiency, and cost-effectiveness of language access programs while improving patient outcomes. Yuma Regional Medical Center, an SPS pilot site, has reported positive initial results, noting improved speed and quality of interpretation services.
AMN Healthcare Language Services (AMN LS) ha lanciato le Soluzioni di Partnership Strategica (SPS), una soluzione linguistica innovativa e completa per i sistemi sanitari. SPS mira a trasformare i programmi di accesso linguistico assumendo responsabilità operative e fornendo servizi completi tra cui interpretazione video remota, interpretazione telefonica, interpretazione in presenza e traduzione.
Questa offerta affronta comuni sfide sanitarie come risorse, elevato turnover del personale, questioni di conformità e difficoltà nel servire popolazioni con competenze linguistiche in inglese. SPS è progettata per migliorare l'affidabilità, l'efficienza e il rapporto costo-efficacia dei programmi di accesso linguistico, migliorando al contempo i risultati per i pazienti. Yuma Regional Medical Center, un sito pilota di SPS, ha riportato risultati iniziali positivi, evidenziando miglioramenti nella velocità e qualità dei servizi di interpretazione.
AMN Healthcare Language Services (AMN LS) ha lanzado Soluciones de Asociación Estratégica (SPS), una solución lingüística integral innovadora para los sistemas de salud. SPS tiene como objetivo transformar los programas de acceso lingüístico asumiendo responsabilidades operativas y proporcionando servicios integrales que incluyen interpretación remota por video, interpretación telefónica, interpretación presencial y traducción.
La oferta aborda desafíos comunes en la atención médica como recursos, alta rotación de personal, problemas de cumplimiento y dificultades para atender a poblaciones con competencia en inglés. SPS está diseñada para mejorar la confiabilidad, eficiencia y rentabilidad de los programas de acceso lingüístico mientras se mejoran los resultados para los pacientes. Yuma Regional Medical Center, un sitio piloto de SPS, ha informado resultados iniciales positivos, señalando una mejora en la velocidad y calidad de los servicios de interpretación.
AMN Healthcare Language Services(AMN LS)가 전략적 파트너십 솔루션(SPS)을 출시했습니다. 이는 의료 시스템을 위한 혁신적인 전면 서비스 언어 솔루션입니다. SPS는 운영적 책임을 떠안고, 영상 원격 통역, 전화 통역, 대면 통역, 번역 등 포괄적인 서비스를 제공함으로써 언어 접근 프로그램을 혁신하는 것을 목표로 합니다.
이 서비스는 자원, 높은 직원 이직률, 규정 준수 문제, 영어 유창 인구를 청취하는 데 어려움과 같은 일반적인 의료 문제를 해결합니다. SPS는 언어 접근 프로그램의 신뢰성, 효율성 및 비용 효과성을 향상시키고 환자 결과를 개선하도록 설계되었습니다. SPS 파일럿 사이트인 Yuma Regional Medical Center는 초기 긍정적인 결과를 보고했으며, 통역 서비스의 속도와 품질이 향상되었음을 알렸습니다.
AMN Healthcare Language Services (AMN LS) a lancé les Solutions de Partenariat Stratégique (SPS), une solution linguistique complète et innovante pour les systèmes de santé. SPS vise à transformer les programmes d'accès linguistique en prenant en charge des responsabilités opérationnelles et en fournissant des services globaux, y compris l'interprétation vidéo à distance, l'interprétation par téléphone, l'interprétation en personne et la traduction.
L'offre répond à des défis courants en matière de santé tels que les ressources, le fort turnover du personnel, les problèmes de conformité et la difficulté à servir des populations maîtrisant l'anglais. SPS est conçue pour améliorer la fiabilité, l'efficacité et la rentabilité des programmes d'accès linguistique tout en améliorant les résultats pour les patients. Le Yuma Regional Medical Center, un site pilote de SPS, a rapporté des résultats initiaux positifs, notant une amélioration de la vitesse et de la qualité des services d'interprétation.
AMN Healthcare Language Services (AMN LS) hat die Strategischen Partnerschaftslösungen (SPS) ins Leben gerufen, eine bahnbrechende interne Komplettlösung für Sprachdienste im Gesundheitswesen. SPS zielt darauf ab, Programme für den Zugang zur Sprache zu transformieren, indem es operative Verantwortung übernimmt und umfassende Dienstleistungen wie Video-Fernübersetzungen, Telefonübersetzungen, persönliche Übersetzungen und Übersetzungen anbietet.
Das Angebot richtet sich an häufige Herausforderungen im Gesundheitswesen wie Ressourcen, hohe Fluktuation des Personals, Compliance-Probleme und Schwierigkeiten bei der Betreuung englischsprachiger Bevölkerungsteile. SPS ist dazu gedacht, die Zuverlässigkeit, Effizienz und Kosteneffektivität von Programmen für den Zugang zur Sprache zu verbessern und gleichzeitig die Ergebnisse für die Patienten zu optimieren. Das Yuma Regional Medical Center, ein Pilotstandort für SPS, hat positive erste Ergebnisse gemeldet und eine Verbesserung der Geschwindigkeit und Qualität der Dolmetschdienste festgestellt.
- Launch of Strategic Partnership Solutions (SPS), a comprehensive in-house language service for health systems
- Potential to reduce costs by addressing issues like longer lengths of stay, missed appointments, and higher readmissions
- Positive feedback from pilot site Yuma Regional Medical Center, reporting improved speed and quality of interpretation
- None.
Insights
AMN Healthcare's launch of Strategic Partnership Solutions (SPS) represents a significant innovation in healthcare language services. This offering addresses critical challenges in patient care for English proficient populations, potentially improving patient outcomes and reducing costs. By taking on operational responsibility for language services within healthcare organizations, AMN is positioning itself as a strategic partner rather than just a service provider.
The comprehensive nature of SPS, including video, phone and in-person interpreting, along with translation services, could lead to increased market share and revenue growth for AMN Healthcare. However, the success of this initiative will depend on its ability to demonstrate tangible improvements in patient care metrics and cost savings for healthcare systems. The positive feedback from the pilot site at Yuma Regional Medical Center is encouraging, but broader adoption and long-term financial impact remain to be seen.
While the article doesn't provide specific financial projections, the introduction of SPS could have a positive impact on AMN Healthcare's revenue streams. By offering a full-service solution, AMN is likely to increase its average revenue per client and potentially improve client retention rates. The shift from a cost-center model to a strategic partnership approach may also allow for higher profit margins.
Investors should monitor key performance indicators such as client acquisition rates, contract values and retention metrics in upcoming financial reports. If successful, this model could lead to more predictable, recurring revenue for AMN Healthcare. However, the initial investment required to establish these in-house departments and potential scalability challenges could impact short-term profitability. The long-term success will hinge on AMN's ability to demonstrate clear ROI for healthcare providers through improved patient outcomes and operational efficiencies.
AMN's Strategic Partnership Solutions addresses a critical gap in healthcare operations. By integrating language services more deeply into healthcare systems, SPS has the potential to significantly improve operational efficiency. The focus on reducing length of stay, missed appointments and readmissions through better language access is particularly noteworthy.
However, implementation may face challenges such as resistance to outsourcing a core function and the need for cultural change within healthcare organizations. Success will depend on AMN's ability to seamlessly integrate with existing hospital systems and workflows. The potential for improved compliance and reduced liability related to language access issues could be a strong selling point. If AMN can consistently deliver on its promises, this model could become a new standard in healthcare language services, potentially disrupting the current market landscape.
DALLAS, Aug. 27, 2024 (GLOBE NEWSWIRE) -- AMN Healthcare Language Services (AMN LS), a leading provider of language solutions for the healthcare industry, today announced the launch of its newest offering – Strategic Partnership Solutions (SPS) – created to transform language access programs in healthcare organizations by providing comprehensive language services and strategic support to organizations. SPS will take on the operational responsibility as an in-house language service department for health systems and organizations by partnering with healthcare providers.
Through the offering, an organization can gain access to a range of core language services, including video remote interpreting, over-the-phone interpreting, in-person interpreting, and translation. In addition, SPS will offer wraparound services and solutions tailored to the specific needs of each organization, determined through a thorough analysis and evaluation of their language access program.
"Operating a language service department has traditionally been seen as a cost associated with doing business. With SPS, we are changing this narrative and redefining language services as a strategic part of patient care that instead has the ability to reduce cost by addressing common issues like longer lengths of stay, missed appointments and higher readmissions driven by a lack of language service resources,” said Jacobia Solomon, President, AMN Language Services. “The launch of SPS represents a significant milestone for the healthcare industry, and we are proud to be at the forefront of this innovative approach to language access in healthcare."
SPS addresses common challenges faced by healthcare organizations, including limited resources, high staff turnover, compliance issues, and difficulty in serving limited English proficient populations. By leveraging AMN Healthcare's industry and operational expertise, SPS aims to enhance the reliability, efficiency, and cost-effectiveness of language access programs while improving patient outcomes. Leaders at Yuma Regional Medical Center, an SPS pilot site, have begun experiencing the solution's effects.
"Our staff have been very impressed with the speed at which our patients are getting connected with an interpreter and with the quality of the interpretation that is occurring,” said Tina Rube, Director of Patient Experience & Care Advocacy for Yuma Regional Medical Center. “We finally have the resources to fully provide for our many non-English speaking patients.”
For more information about Strategic Partnership Solutions (SPS) and AMN Language Services, refer to this resource on AMNHealthcare.com..
About AMN Healthcare
AMN Healthcare is the leader and innovator in total talent solutions for healthcare organizations across the United States. Through a steadfast partnership approach, we solve the most pressing workforce challenges to enable better clinical outcomes and access to care. We provide a comprehensive network of quality healthcare professionals and deliver a fully integrated and customizable suite of workforce technologies.
Media Contact:
Erin Farrell Talbot
Farrell Talbot Consulting
917-232-9309
erin@farrelltalbot.com
FAQ
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