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Horizon Air names 39-year industry veteran as new vice president of inflight and station operations

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Horizon Air has appointed Shelly Parker as vice president of inflight and station operations, bringing 39 years of airline experience. She will supervise over 2,000 flight attendants and airport agents, focusing on operational and financial performance. Parker has held various roles since joining Alaska in 1983, most recently acting in the vice president position. Joe Sprague, president of Horizon Air, praised her leadership qualities and industry knowledge. Horizon Air serves over 45 cities across the Pacific Northwest, California, and parts of Canada.

Positive
  • Appointment of Shelly Parker as vice president, highlighting extensive airline experience.
  • Oversight of over 2,000 employees, which may enhance operational efficiency.
  • Previous interim leadership indicates stability during transition.
Negative
  • None.

SEATTLE, Sept. 8, 2022 /PRNewswire/ -- Horizon Air's board of directors has elected 39-year airline veteran Shelly Parker vice president of inflight and station operations at Horizon Air. In this role, Parker will oversee more than 2,000 Horizon flight attendants and airport agents, lead operational and financial performance for these groups, and manage the teams responsible for supporting these critical customer service positions for Horizon Air's stations and inflight teams. She'll work with leaders at both Horizon Air and Alaska Airlines to ensure guests receive a consistently safe and remarkable experience across both carriers.

Since joining Alaska in 1983 as a reservation agent, Parker has served the airlines in a variety of roles, including four years as managing director of station operations at Horizon and seven years as director of inflight training, standards and product at Alaska. She has held the vice president role on an interim basis since Matt Prainito transitioned to Alaska as the vice president of inflight in June.

"Shelly has a legacy of leading with integrity, inclusion and collaboration," said Joe Sprague, president of Horizon Air. "Her knowledge of not only Horizon, but the entire industry, is a fantastic asset to Horizon's leadership team. I'm thrilled to welcome her permanently into this role and know she's going to be a remarkable leader for inflight and station operations at Horizon Air." 

Parker earned an executive MBA in business administration and management from the University of Washington's Michael G. Foster School of Business. Connect with her on LinkedIn. 

With bases in Washington, Oregon, Idaho and Alaska, Horizon serves more than 45 cities throughout the Pacific Northwest, California, the Midwest, and British Columbia and Alberta in Canada. 

About Alaska Air Group  

Alaska Airlines and our regional partners serve more than 120 destinations across the United States, Belize, Canada, Costa Rica and Mexico. We emphasize Next-Level Care for our guests, along with providing low fares, award-winning customer service and sustainability efforts. Alaska is a member of the oneworld global alliance. With the alliance and our additional airline partners, guests can travel to more than 1,000 destinations on more than 20 airlines while earning and redeeming miles on flights to locations around the world. Learn more about Alaska at news.alaskair.com. Alaska Airlines and Horizon Air are subsidiaries of Alaska Air Group (NYSE: ALK).  

Cision View original content:https://www.prnewswire.com/news-releases/horizon-air-names-39-year-industry-veteran-as-new-vice-president-of-inflight-and-station-operations-301620553.html

SOURCE Alaska Air Group

FAQ

What is the recent management change at Horizon Air regarding ALK?

Horizon Air appointed Shelly Parker as vice president of inflight and station operations, effective September 8, 2022.

How many employees will Shelly Parker oversee at Horizon Air?

Shelly Parker will oversee more than 2,000 flight attendants and airport agents.

What experience does Shelly Parker have in the airline industry?

Shelly Parker has 39 years of experience in the airline industry, having served in various roles since 1983.

What impact could Shelly Parker's appointment have on Horizon Air's operations?

Her extensive experience could lead to improved operational and financial performance for Horizon Air.

What is the significance of Parker's role for Alaska Airlines and Horizon Air?

Parker's role is crucial for ensuring consistent customer service and operational efficiency across both carriers.

Alaska Air Group, Inc.

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