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Hawaiian Airlines Now Offering Fast and Free Starlink Wi-Fi Across Entire Airbus Fleet

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Hawaiian Airlines has announced the completion of Starlink Wi-Fi installation across its entire Airbus fleet, offering free high-speed internet to passengers on flights between the Hawaiian islands, continental U.S., Asia, and Oceania. The airline, which became the first major U.S. carrier to introduce Starlink in February on its A321neo aircraft, has now equipped all 24 of its A330 planes with the service.

Passengers can connect to Starlink as soon as they board, enjoying internet speeds suitable for working, streaming video, and gaming. Hawaiian Airlines plans to extend the Starlink installation to its Boeing 787-9 fleet but will not deploy the service on its Boeing 717 aircraft used for short inter-island flights.

Hawaiian Airlines ha annunciato il completamento dell'installazione del Wi-Fi Starlink su tutta la sua flotta di Airbus, offrendo internet ad alta velocità gratuito ai passeggeri su voli tra le isole hawaiane, gli Stati Uniti continentali, l'Asia e l'Oceania. La compagnia aerea, che è diventata il primo grande vettore statunitense a introdurre Starlink a febbraio sui suoi aerei A321neo, ha ora dotato tutti e 24 i suoi aerei A330 del servizio.

I passeggeri possono connettersi a Starlink non appena salgono a bordo, godendo di velocità internet adatte per lavorare, guardare video in streaming e giocare. Hawaiian Airlines prevede di estendere l'installazione di Starlink alla sua flotta di Boeing 787-9, ma non attiverà il servizio sui suoi aerei Boeing 717 utilizzati per voli brevi tra le isole.

Hawaiian Airlines ha anunciado la finalización de la instalación de Wi-Fi Starlink en toda su flota de Airbus, ofreciendo internet de alta velocidad gratuito a los pasajeros en vuelos entre las islas de Hawái, el continente de EE. UU., Asia y Oceanía. La aerolínea, que se convirtió en el primer gran transportista estadounidense en introducir Starlink en febrero en sus aviones A321neo, ha equipado ahora los 24 aviones A330 con el servicio.

Los pasajeros pueden conectarse a Starlink tan pronto como suban a bordo, disfrutando de velocidades de internet adecuadas para trabajar, ver videos en streaming y jugar. Hawaiian Airlines planea extender la instalación de Starlink a su flota de Boeing 787-9, pero no desplegará el servicio en sus aviones Boeing 717 utilizados para vuelos cortos entre islas.

하와이안 항공은 스타링크 Wi-Fi 설치 완료를 발표하고, 전체 에어버스 여객기에서 하와이 제도, 미국 본토, 아시아 및 오세아니아 간의 비행을 하는 승객들에게 무료 고속 인터넷을 제공합니다. 이 항공사는 2월에 A321neo 항공기에서 스타링크를 도입한 첫 번째 주요 미국 항공사로, 이제 모든 24대의 A330 항공기에 이 서비스를 장착했습니다.

승객들은 탑승하자마자 스타링크에 연결할 수 있으며, 업무, 영상 스트리밍, 게임을 위한 적절한 인터넷 속도를 즐길 수 있습니다. 하와이안 항공사는 스타링크 설치를 보잉 787-9 항공기로 확대할 계획이지만, 단거리 섬 간 비행에 사용되는 보잉 717 항공기에서는 서비스를 도입하지 않을 것입니다.

Hawaiian Airlines a annoncé l'achèvement de l'installation du Wi-Fi Starlink dans toute sa flotte d'Airbus, offrant un accès à internet haut débit gratuit aux passagers sur les vols entre les îles hawaïennes, le continent américain, l'Asie et l'Océanie. La compagnie aérienne, qui est devenue le premier grand transporteur américain à introduire Starlink en février sur ses avions A321neo, a maintenant équipé tous ses 24 A330 avec ce service.

Les passagers peuvent se connecter à Starlink dès qu'ils montent à bord, bénéficiant de vitesses internet adaptées pour le travail, le streaming vidéo, et le gaming. Hawaiian Airlines prévoit d'étendre l'installation de Starlink à sa flotte de Boeing 787-9, mais ne déploiera pas le service sur ses avions Boeing 717 utilisés pour les courts vols inter-îles.

Hawaiian Airlines hat die Vollendung der Starlink-Wi-Fi-Installation in ihrer gesamten Airbus-Flotte bekannt gegeben und bietet kostenloses Highspeed-Internet für Passagiere auf Flügen zwischen den Hawaiianischen Inseln, dem kontinentalen USA, Asien und Ozeanien an. Die Fluggesellschaft, die im Februar der erste große US-Carrier war, der Starlink einführte und zwar auf ihren A321neo-Flugzeugen, hat nun alle 24 A330-Maschinen mit dem Service ausgestattet.

Passagiere können sich sofort nach dem Boarding mit Starlink verbinden und profitieren von Internetgeschwindigkeiten, die sich zum Arbeiten, Video-Streaming und Spielen eignen. Hawaiian Airlines plant, die Starlink-Installation auf ihre Boeing 787-9-Flotte auszudehnen, wird den Dienst jedoch nicht auf ihren Boeing 717-Flugzeugen einsetzen, die für kurze interinsulare Flüge verwendet werden.

Positive
  • First major U.S. airline to offer free Starlink Wi-Fi
  • Completed installation across entire Airbus fleet (A321neo and A330)
  • Expanding service to Boeing 787-9 fleet
  • Positive passenger response to the new connectivity
Negative
  • None.

Insights

Hawaiian Airlines' full deployment of Starlink Wi-Fi across its Airbus fleet marks a significant technological advancement in the airline industry. This move positions Hawaiian as an innovator, potentially influencing customer preferences and industry standards. The free, high-speed connectivity could be a major differentiator in the competitive long-haul market, particularly for routes crossing the Pacific.

The successful implementation on A321neo and A330 aircraft demonstrates the scalability and reliability of Starlink's satellite network, even over vast oceanic routes. This could pave the way for broader adoption across the aviation sector, potentially disrupting traditional in-flight Wi-Fi providers.

While the immediate impact on Hawaiian's financials may be , the long-term benefits could include increased customer satisfaction, loyalty and potentially higher load factors. The decision not to deploy on Boeing 717s for inter-island flights is a sensible cost-saving measure, aligning technology investment with customer needs on longer routes.

Hawaiian Airlines' strategic move to offer free Starlink Wi-Fi could significantly enhance its competitive positioning in the market. This initiative addresses a key pain point for travelers – reliable in-flight connectivity – which could drive customer preference and loyalty, particularly among business travelers and tech-savvy consumers.

The timing of this rollout, coinciding with the post-pandemic travel recovery, could help Hawaiian capture market share as travelers reassess their airline preferences. The positive customer response mentioned suggests potential for improved Net Promoter Scores and word-of-mouth marketing.

While the financial impact of offering this service for free needs to be monitored, the potential for increased bookings and customer retention could offset costs. Additionally, this move may pressure competitors to match the offering, potentially leading to industry-wide improvements in in-flight connectivity standards.

HONOLULU, Sept. 24, 2024 /PRNewswire/ -- Hawaiian Airlines today announced it is now offering Starlink's high-speed, low-latency Wi-Fi free of charge to guests onboard all Airbus-operated flights between the islands and the continental U.S, Asia and Oceania.

Hawaiian, which became the first major U.S. carrier to debut Starlink in February on its Airbus A321neo aircraft, has now completed Starlink installation across its 24 A330 fleet.

Guests can easily connect to Starlink the moment they step onboard the aircraft – just as they would connect to their home internet, and experience internet at speeds suitable for working, streaming video and gaming.

"Becoming the first major airline to offer travelers Starlink at no cost is a remarkable achievement for our team, and we couldn't be more pleased with the overwhelmingly positive response from guests who have been enjoying our industry-leading connectivity onboard," said Evan Nomura, director of inflight entertainment and connectivity and onboard products at Hawaiian Airlines.

In Starlink's low-Earth orbit constellation of advanced satellites, the latest of which utilize a revolutionary laser mesh network, Hawaiian found an ideal solution to ensure reliable, high-speed, low-latency connectivity at every point on our global network. Since its launch on Hawaiian's Airbus fleet, Starlink has delivered outstanding performance without service interruptions, even while traversing the farthest reaches of the Pacific Ocean. 

Hawaiian will also install Starlink on its flagship Boeing 787-9 fleet. The carrier does not plan to deploy the service on its Boeing 717 aircraft, which is used for short flights between the islands.

About Hawaiian Airlines

Now in its 95th year of continuous service, Hawaiian is Hawaiʻi's largest and longest-serving airline. Hawaiian offers approximately 150 daily flights within the Hawaiian Islands, and nonstop flights between Hawaiʻi and 16 U.S. gateway cities,as well as service connecting Honolulu and American Samoa, Australia, Cook Islands, Japan, New Zealand, South Korea and Tahiti.

Consumer surveys by Condé Nast Traveler and TripAdvisor have placed Hawaiian among the top of all domestic airlines serving Hawaiʻi. The carrier was named Hawaiʻi's best employer by Forbes in 2024 and has topped Travel + Leisure's World's Best list as the No. 1 U.S. airline for the past two years. Hawaiian has also led all U.S. carriers in on-time performance for 18 consecutive years (2004-2021) as reported by the U.S. Department of Transportation.

The airline is committed to connecting people with aloha by offering complimentary meals for all guests on transpacific routes and the convenience of no change fees on Main Cabin and Premium Cabin seats. HawaiianMiles members also enjoy flexibility with miles that never expire. As Hawai'i's hometown airline, Hawaiian encourages guests to Travel Pono and experience the islands safely and respectfully.

Hawaiian Airlines, Inc. is a subsidiary of Alaska Air Group. (NYSE: ALK). Additional information is available at HawaiianAirlines.com. Follow Hawaiian's Twitter updates (@HawaiianAir), become a fan on Facebook  (Hawaiian Airlines), and follow us on Instagram (hawaiianairlines). For career postings and updates, follow Hawaiian's LinkedIn page.

For media inquiries, please visit Hawaiian Airlines' online newsroom.

About Starlink

Starlink delivers high-speed, low-latency internet to users all over the world. As the world's first and largest satellite constellation using a low Earth orbit, Starlink delivers broadband internet capable of supporting streaming, online gaming, video calls and more. Starlink is engineered and operated by SpaceX. As the world's leading provider of launch services, SpaceX is leveraging its deep experience with both spacecraft and on-orbit operations to deploy the world's most advanced broadband internet system. Learn more at starlink.com 

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SOURCE Hawaiian Airlines

FAQ

When did Hawaiian Airlines (HA) complete Starlink Wi-Fi installation on its Airbus fleet?

Hawaiian Airlines completed Starlink Wi-Fi installation across its entire Airbus fleet, including 24 A330 aircraft, by September 24, 2024.

Is Hawaiian Airlines (HA) charging passengers for Starlink Wi-Fi service?

No, Hawaiian Airlines is offering Starlink's high-speed, low-latency Wi-Fi free of charge to guests on all Airbus-operated flights.

Which routes will have Starlink Wi-Fi available on Hawaiian Airlines (HA) flights?

Starlink Wi-Fi is available on Hawaiian Airlines flights between the Hawaiian islands and the continental U.S., Asia, and Oceania operated by Airbus aircraft.

Will Hawaiian Airlines (HA) install Starlink Wi-Fi on its Boeing 717 aircraft?

No, Hawaiian Airlines does not plan to deploy Starlink Wi-Fi on its Boeing 717 aircraft, which are used for short flights between the Hawaiian islands.

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