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CPR by Assurant Joins Apple’s Independent Repair Provider Program

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CPR by Assurant, the largest mobile repair franchise in the U.S., has joined Apple's Independent Repair Provider program, enabling access to genuine iPhone parts and specialized repair training for technicians. This enhances CPR's service offerings for iPhone users, ensuring high-quality repairs with certified experts. Additionally, CPR has expanded its mobile repair services and introduced Pocket Geek Home for tech support. With over 850 locations, CPR continues to grow rapidly in the electronics repair market, providing same-day services for various devices.

Positive
  • Joining Apple's Independent Repair Provider program enhances CPR's service credibility.
  • Access to genuine Apple parts and specialized training improves repair quality.
  • Expansion of mobile repair services increases convenience for customers.
  • Introduction of Pocket Geek Home offers comprehensive tech support solutions.
  • Ranked as a top franchise by Franchise.com and Entrepreneur adds business prestige.
Negative
  • None.

CPR by Assurant (CPR), the nation’s largest mobile repair franchise according to Franchise.com and an overall top 10 franchise as ranked by Entrepreneur, announced it has joined Apple’s Independent Repair Provider program that provides genuine iPhone parts sourced from Apple. CPR technicians also have access to diagnostic tools, processes and training for out-of-warranty repairs such as screen and battery replacements.

“Joining Apple’s Independent Repair Provider program is part of our strategy to continuously expand our capabilities to provide customers with the best services and experience in the market,” said Chris Jourdan, General Manager, CPR. “iPhone owners can gain even more peace of mind knowing their repairs come with genuine iPhone parts and are performed by highly-trained experts who have earned the Wireless Industry Service Excellence certification for meeting the highest standards for service quality and technical skill in repairing electronics.”

In addition to joining Apple’s Independent Repair Provider program, CPR has expanded its mobile repair and support solutions in several other areas including come-to-you repair services where technicians meet consumers at their home, work or wherever is most convenient. CPR also offers Pocket Geek Home, a one-stop solution that helps people outsmart their smart homes by offering unlimited tech support and hassle-free protection for a broad range of connected devices.

“Now more than ever it is important that people have a convenient option for fast, safe and reliable support not only for their iPhones, but all their electronics,” said Jourdan.

About CPR by Assurant

CPR by Assurant (CPR) is one of the largest, fastest-growing mobile repair franchises in North America and operates over 850 locations internationally. As a pioneer and leader in the electronics repair industry, CPR offers same-day repair and refurbishing services for cell phones, laptops, gaming systems, digital music players, tablets, and other personal electronic devices. In 2020, CPR was named in Entrepreneur Magazine’s Franchise 500 for the fifth consecutive year. Founded in Orlando, Fla. in 1996, CPR is owned by Assurant, Inc. (NYSE: AIZ) and is not an Apple Authorized Service Provider. For more information about CPR by Assurant, visit www.cellphonerepair.com.

FAQ

What did CPR by Assurant announce regarding its partnership with Apple?

CPR by Assurant announced it has joined Apple's Independent Repair Provider program, allowing access to genuine iPhone parts and specialized training for repairs.

How does joining the Independent Repair Provider program benefit CPR's customers?

Joining the program benefits customers by ensuring their iPhone repairs use genuine parts and are performed by certified experts.

What additional services has CPR expanded besides the Apple partnership?

Besides the Apple partnership, CPR has expanded mobile repair services and launched Pocket Geek Home for tech support.

How many locations does CPR by Assurant operate?

CPR by Assurant operates over 850 locations internationally.

What recognition has CPR by Assurant received in the franchise industry?

CPR by Assurant was named in Entrepreneur Magazine’s Franchise 500 for five consecutive years.

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