Genpact and Advantage Solutions to Expand Collaboration to Boost Finance and Supply Chain Efficiencies for CPG and Retail Sectors

Rhea-AI Summary

Genpact (NYSE: G) and Advantage Solutions (NASDAQ: ADV) plan to expand their strategic alliance to address finance and supply chain challenges in the CPG and retail sectors. The collaboration aims to tackle order-to-cash and supply chain management inefficiencies, including deductions leakage, invalid claims recovery, manual customer service operations, and inefficient supply chain planning, logistics, and fulfillment.

Key highlights:

• Genpact's data, technology, and AI solutions combined with Advantage Solutions' expertise in client management and retail connectivity
• Focus on recovering revenue leakage using advanced analytics and AI
• Planned SaaS-based platform to digitize order management and trade promotions deductions
• Potential to address 7% to 10% lost revenue due to deductions process inefficiencies
• Emphasis on enhancing operational efficiencies and competitive advantage for joint clients

Positive

• Expansion of strategic alliance to address finance and supply chain challenges in CPG and retail sectors
• Potential to recover 7-10% of lost revenue due to deductions process inefficiencies
• Implementation of advanced data analytics, generative AI, and automation technologies to enhance productivity
• Development of SaaS-based platform to digitize order management and trade promotions deductions
• Focus on providing cost efficiencies and growth opportunities for clients through data-driven insights

Negative

• None.

Joint clients to benefit from integrated data, technology, gen AI and streamlined processes aimed at enhancing efficiency and competitive advantage

NEW YORK, Aug. 5, 2024 /PRNewswire/ -- Genpact (NYSE: G), a global professional services and solutions firm delivering outcomes that shape the future, today announced its intention to expand its strategic alliance with Advantage Solutions (NASDAQ: ADV), a premier provider of business solutions to consumer goods companies and retailers, to address finance and supply chain challenges in the consumer packaged goods (CPG) and retail sectors.

The new collaboration between Genpact and Advantage Solutions is expected to address order-to-cash and supply chain management inefficiencies, including deductions leakage, poor recovery of invalid claims, manual customer service operations, as well as inefficient supply chain planning, logistics and fulfillment. As the collaboration evolves, the companies plan to introduce new solutions aimed at meeting the changing needs in the CPG and retail sectors, ensuring clients benefit from cutting-edge innovations and improved operational efficiencies.

"We plan to combine Advantage Solutions' expertise in client management and retail connectivity with Genpact's data, technology, and AI solutions to enable retailers and CPG companies to streamline processes and drive efficiencies," said Tarun Chopra, Unit Leader, Consumer Goods, Genpact. "In the deductions space, our strong track record in recovering revenue leakage, using advanced analytics and AI, aims to both recover and prevent losses, delivering significant financial gains for our clients."

Leakage can account for 7% to 10% in lost revenue due to inefficiencies in the deductions process, and Genpact addresses this using advanced data analytics, generative AI, and automation technologies like Genpact Cora to enhance productivity in contract automation, order management, cash applications, and deductions.

Genpact's and Advantage's planned solution for supply chain management is expected to include a SaaS-based platform that will digitize order management and trade promotions deductions, enhancing speed, accuracy and customer satisfaction. SMBs (small to midsize businesses) and brands often face challenges with cost-effective, reliable and expedited order-to-cash management.

"Under our new expected collaboration, clients would be able to enjoy enhanced, digitized and automated operations," said Brandon Thornell, Executive Vice President for Branded Services, Advantage Solutions. "They will be able to harness the power of data, analytics and digital offerings on a global scale, providing both cost efficiencies and growth opportunities. In the supply chain domain, we are committed to optimizing operations through data-driven insights that enhance inventory management, reduce transportation costs and improve demand forecasting."

For more information on how the Genpact and Advantage Solutions partnership can benefit businesses, visit Genpact's website or Advantage Solutions' website.

About Genpact

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. 

Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. 

Safe Harbor

This press release contains certain statements concerning Genpact's future expectations, plans and prospects that constitute forward-looking statements, as defined in the safe harbor provisions of the U.S. Private Securities Litigation Reform Act of 1995. In some cases, you can identify these statements by forward-looking terms such as "expect," "anticipate," "intend," "plan," "believe," "could," "may," "shall," "will," "would" and variations of such words and similar expressions, or the negative of such words or similar expressions. These statements are only predictions based on our current expectations and projections about future events. These risks, uncertainties and other factors include but are not limited to the risks detailed in our reports filed with the U.S. Securities and Exchange Commission, including Genpact's Annual Report on Form 10-K. These filings are available at www.sec.gov. Although Genpact believes that these forward-looking statements are based on reasonable assumptions, you are cautioned not to put undue reliance on these forward-looking statements, which reflect management's current analysis of future events and should not be relied upon as representing management's expectations or beliefs as of any date subsequent to the time they are made. Genpact undertakes no obligation to update any forward-looking statements that may be made from time to time by or on behalf of Genpact.

MEDIA CONTACT:

Sue Martenson
Genpact Media Relations
+1 978 905 9582
susan.martenson@genpact.com

 

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SOURCE Genpact Ltd.

FAQ

What is the purpose of Genpact and Advantage Solutions' expanded collaboration?

The expanded collaboration aims to address finance and supply chain challenges in the CPG and retail sectors, focusing on order-to-cash and supply chain management inefficiencies, including deductions leakage, invalid claims recovery, and manual customer service operations.

How much revenue leakage can occur due to inefficiencies in the deductions process?

According to the press release, leakage can account for 7% to 10% in lost revenue due to inefficiencies in the deductions process.

What technologies will Genpact use to address revenue leakage for Advantage Solutions (NASDAQ: ADV)?

Genpact plans to use advanced data analytics, generative AI, and automation technologies like Genpact Cora to enhance productivity in contract automation, order management, cash applications, and deductions.

What type of platform is planned for supply chain management in the Genpact-Advantage Solutions collaboration?

The collaboration plans to include a SaaS-based platform that will digitize order management and trade promotions deductions, enhancing speed, accuracy, and customer satisfaction.