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ADT Strengthens Executive Leadership Team with Appointments of Fawad Ahmad as Chief Operating and Customer Officer and Omar Khan as Chief Business Officer

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ADT (NYSE: ADT) has announced two key executive appointments to strengthen its leadership team. Fawad Ahmad has been named Executive Vice President and Chief Operating and Customer Officer, while Omar Khan becomes Executive Vice President and Chief Business Officer.

Ahmad, previously Chief Strategy & Transformation Officer at State Farm, brings over 20 years of experience in global products and digital transformations. He will oversee ADT's operations, customer experience, and digital transformation initiatives.

Khan, joining from Boston Consulting Group where he served as Senior Advisor, will lead ADT's product, innovation, business development and engineering teams. His previous experience includes leadership roles at Magic Leap, Samsung, Motorola and HealthyMD.

ADT (NYSE: ADT) ha annunciato due importanti nomine esecutive per rafforzare il suo team di leadership. Fawad Ahmad è stato nominato Vicepresidente Esecutivo e Chief Operating and Customer Officer, mentre Omar Khan diventa Vicepresidente Esecutivo e Chief Business Officer.

Ahmad, precedentemente Chief Strategy & Transformation Officer presso State Farm, porta con sé oltre 20 anni di esperienza in prodotti globali e trasformazioni digitali. Si occuperà delle operazioni di ADT, dell'esperienza del cliente e delle iniziative di trasformazione digitale.

Khan, proveniente dal Boston Consulting Group dove ha ricoperto il ruolo di Senior Advisor, guiderà i team di prodotto, innovazione, sviluppo commerciale e ingegneria di ADT. La sua esperienza precedente include ruoli di leadership in Magic Leap, Samsung, Motorola e HealthyMD.

ADT (NYSE: ADT) ha anunciado dos nombramientos ejecutivos clave para fortalecer su equipo de liderazgo. Fawad Ahmad ha sido nombrado Vicepresidente Ejecutivo y Director de Operaciones y Atención al Cliente, mientras que Omar Khan se convierte en Vicepresidente Ejecutivo y Director de Negocios.

Ahmad, anteriormente Chief Strategy & Transformation Officer en State Farm, aporta más de 20 años de experiencia en productos globales y transformaciones digitales. Supervisará las operaciones de ADT, la experiencia del cliente y las iniciativas de transformación digital.

Khan, que se une desde Boston Consulting Group donde se desempeñó como Asesor Senior, liderará los equipos de producto, innovación, desarrollo empresarial e ingeniería de ADT. Su experiencia previa incluye roles de liderazgo en Magic Leap, Samsung, Motorola y HealthyMD.

ADT (NYSE: ADT)는 리더십 팀을 강화하기 위해 두 가지 주요 임원 임명을 발표했습니다. 파와드 아흐마드는 최고 운영 및 고객 책임자(Chief Operating and Customer Officer)로 임명되었고, 오마르 칸은 최고 비즈니스 책임자(Chief Business Officer)로 임명되었습니다.

아흐마드는 이전에 State Farm에서 최고 전략 및 변혁 책임자(Chief Strategy & Transformation Officer)로 재직하며 20년 이상의 글로벌 제품 및 디지털 변혁 경험을 가지고 있습니다. 그는 ADT의 운영, 고객 경험 및 디지털 변혁 이니셔티브를 감독할 것입니다.

칸은 보스턴 컨설팅 그룹에서 선임 고문으로 근무한 후 ADT의 제품, 혁신, 비즈니스 개발 및 엔지니어링 팀을 이끌 것입니다. 그의 이전 경험에는 Magic Leap, 삼성, 모토로라 및 HealthyMD에서의 리더십 역할이 포함됩니다.

ADT (NYSE: ADT) a annoncé deux nominations exécutives clés pour renforcer son équipe de direction. Fawad Ahmad a été nommé Vice-Président Exécutif et Responsable des Opérations et de la Relation Client, tandis que Omar Khan devient Vice-Président Exécutif et Responsable des Affaires.

Ahmad, précédemment Responsable de la Stratégie et de la Transformation chez State Farm, apporte plus de 20 ans d'expérience dans les produits globaux et les transformations numériques. Il supervisera les opérations d'ADT, l'expérience client et les initiatives de transformation numérique.

Khan, qui rejoint ADT après avoir été Conseiller Senior chez Boston Consulting Group, dirigera les équipes produit, innovation, développement commercial et ingénierie d'ADT. Son expérience précédente comprend des postes de direction chez Magic Leap, Samsung, Motorola et HealthyMD.

ADT (NYSE: ADT) hat zwei wichtige leitende Ernennungen bekannt gegeben, um sein Führungsteam zu stärken. Fawad Ahmad wurde zum Executive Vice President und Chief Operating and Customer Officer ernannt, während Omar Khan Executive Vice President und Chief Business Officer wird.

Ahmad, zuvor Chief Strategy & Transformation Officer bei State Farm, bringt über 20 Jahre Erfahrung in globalen Produkten und digitalen Transformationen mit. Er wird die Operationen, das Kundenerlebnis und die digitalen Transformationsinitiativen von ADT überwachen.

Khan, der von der Boston Consulting Group kommt, wo er als Senior Advisor tätig war, wird die Produkt-, Innovations-, Geschäftsentwicklungs- und Ingenieurteams von ADT leiten. Zu seinen bisherigen Erfahrungen gehören Führungspositionen bei Magic Leap, Samsung, Motorola und HealthyMD.

Positive
  • Strategic strengthening of executive team with experienced leaders in technology and operations
  • Addition of expertise in digital transformation and customer experience from State Farm executive
  • Expansion of product development capabilities with leader experienced in emerging technologies
Negative
  • None.

BOCA RATON, Fla., March 25, 2025 (GLOBE NEWSWIRE) -- ADT Inc. (NYSE: ADT) today announced two strategic additions to its executive leadership team. Fawad Ahmad has been named Executive Vice President and Chief Operating and Customer Officer, and Omar Khan has been appointed Executive Vice President and Chief Business Officer.

Ahmad will oversee ADT’s operations, customer experience, and digital transformation initiatives, while Khan will lead ADT’s product, innovation, business development and engineering teams.

“Omar and Fawad are both accomplished leaders who bring deep expertise in product development, technology, and operational excellence,” said Jim DeVries, ADT Chairman, President and CEO. “Their combined experience and visionary leadership will help ADT accelerate growth, drive innovation, and deliver an exceptional customer experience across all our channels.”

Ahmad brings over 20 years of diverse experience in building global products and leading digital transformations. Most recently, he served as Chief Strategy & Transformation Officer at State Farm. An enterprise C-suite leader, Ahmad is known for platform modernization, award-winning customer experience and fast-paced enterprise-wide impact through customer-centricity, product management and accountability systems.

“I’m excited to join ADT at such a pivotal time,” said Ahmad. “There’s a tremendous opportunity to further enhance our operations and digital capabilities while continuing to elevate the customer experience. I look forward to helping ADT lead the future of safe and smart living.”

Khan joins ADT from Boston Consulting Group (BCG), where he served as a Senior Advisor. He previously held leadership roles at Magic Leap, Samsung, Motorola and HealthyMD. With a background in strategic planning, business development, and emerging technologies, Khan is well-positioned to help shape the future of ADT’s product portfolio and innovation roadmap.

“ADT is a market leader with a brand synonymous with safety and trust,” said Khan. “The opportunity to redefine home security and smart living has never been greater. I look forward to working with the team and our partners to deliver innovative solutions that truly protect what matters most.”

About ADT
ADT provides safe, smart and sustainable solutions for people, homes and small businesses. Through innovative offerings, unrivaled safety and a premium customer experience, all delivered by the largest network of smart home security professionals in the U.S.

Forward-Looking Statements

ADT has made statements in this press release that may constitute “forward-looking statements” within the meaning of the U.S. Private Securities Litigation Reform Act of 1995 and are made in reliance on the safe harbor protections provided thereunder. While ADT has specifically identified certain information as being forward-looking in the context of its presentation, we caution you that all statements contained in this press release that are not clearly historical in nature, including, among other things, statements regarding ADT’s leadership, strategy, and plans and objectives of management. Because forward-looking statements relate to the future, they are subject to inherent risks, uncertainties, assumptions, and changes in circumstances that are difficult to predict and many of which are outside of our control. If the risks materialize, assumptions prove incorrect, or we experience unexpected changes in circumstances, actual results could differ materially from the results implied by these forward-looking statements, and therefore you should not rely on any forward-looking statements. Risks include, but are not limited to, the risks described in the ADT’s Annual Report on Form 10-K for the year ended December 31, 2024 and other filings with the Securities Exchange Commission, including the sections titled “Risk Factors” and “Management’s Discussion and Analysis of Financial Condition and Results of Operations” contained therein. Any forward-looking statement represents our estimates and assumptions only as of the date of this press release and, except as required by law, ADT undertakes no obligation to update or review publicly any forward-looking statements, whether as a result of new information, future events, or otherwise after the date of this press release.



Investor Relations:
investorrelations@adt.com
Tel: 888-238-8525

Media Relations:
media@adt.com

FAQ

What are the new executive appointments at ADT in March 2025?

ADT appointed Fawad Ahmad as EVP and Chief Operating and Customer Officer, and Omar Khan as EVP and Chief Business Officer.

What will be Fawad Ahmad's responsibilities at ADT?

Ahmad will oversee ADT's operations, customer experience, and digital transformation initiatives.

What is Omar Khan's background before joining ADT?

Khan was a Senior Advisor at Boston Consulting Group and held leadership roles at Magic Leap, Samsung, Motorola and HealthyMD.

What are Omar Khan's main responsibilities in his new role at ADT?

Khan will lead ADT's product, innovation, business development and engineering teams.
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