ADP Unveils Lyric: The Flexible, Intelligent and Human-Centric Global HR Platform

Rhea-AI Summary

ADP has launched ADP Lyric HCM, a new Human Capital Management platform designed for the modern workforce. Lyric combines flexibility, intelligence, and human-centric design to enhance employee experience globally. The platform leverages GenAI technology and ADP's extensive dataset to provide personalized HR solutions.

Key features of Lyric include:

• Flexibility to adapt to unique business structures and workflows
• Intelligent decision-making using predictive analytics and real-time insights
• Personalized employee experiences
• Global payroll support in 75+ countries, with plans for expansion
• Cloud-native design with robust security for GDPR compliance
• Responsive web and mobile accessibility

Lyric aims to address challenges faced by large enterprises, including the need for cohesive global workforce data management and adaptability to evolving regulations.

Positive

• Launch of a new, advanced HCM platform (Lyric) to meet modern workforce needs
• Integration of GenAI technology with ADP's extensive dataset
• Global payroll support in 75+ countries with plans for expansion
• Cloud-native design with robust security for GDPR compliance
• Potential for increased efficiency and improved decision-making through predictive analytics and real-time insights

Negative

• None.

Insights

Tech Expert

ADP's launch of Lyric HCM represents a significant leap in HR technology. The platform's use of GenAI for personalized employee experiences is a game-changer. Its flexibility to adapt to unique business structures and workflows addresses a important pain point for large enterprises. The cloud-native design with robust security features is particularly noteworthy, especially for GDPR compliance. The global payroll support in 75+ countries, with plans for expansion, positions Lyric as a comprehensive solution for multinational corporations. The integration of predictive analytics and real-time insights could provide a competitive edge in workforce management. However, the true test will be in its implementation and user adoption. The market will closely watch how Lyric performs against established players and whether it can deliver on its promises of enhanced decision-making and efficiency.

HR Analyst

Lyric HCM's launch is a significant development in the HCM space. Its focus on flexibility, intelligence and human-centric design aligns well with current HR trends. The platform's ability to adapt to unique organizational structures and provide personalized experiences could be a major differentiator. The emphasis on compliance management is crucial, especially for global enterprises navigating complex regulatory landscapes. The integration of GenAI and predictive analytics could potentially revolutionize workforce planning and decision-making processes. However, the success of Lyric will depend on its ease of implementation, user experience and ability to deliver tangible benefits in terms of efficiency and cost savings. ADP's strong market position and extensive dataset give Lyric a solid foundation, but it will face stiff competition from established HCM providers and innovative startups.

ADP Lyric HCM leverages GenAI to provide personalized employee experiences on a global scale

ROSELAND, N.J., Sept. 23, 2024 /PRNewswire/ -- ADP^® today announced the launch of ADP Lyric HCM, a Human Capital Management (HCM) platform designed to meet the evolving needs of the modern workforce through global HR, payroll and service. By combining flexibility, intelligence and human-centric design, Lyric provides a ground-breaking solution that enhances employee experience on a global scale.

"Lyric sets a new standard for the modern workplace by unifying advanced HR technology with a highly personalized approach," says Sreeni Kutam, president, global product and innovation at ADP. "Today's workforce is fluid and global. Businesses need tools to manage their workforce with insight, compliance and adaptability. Lyric solves for this by integrating industry-leading GenAI technology with ADP's unmatched dataset, delivering HCM solutions that are flexible, intelligent and human-centric."

In today's dynamic business environment, large enterprises need HCM systems that can quickly adapt to changing conditions.  Fragmented technology often prevents HR from having a cohesive view of worldwide workforce data. With regulations and laws constantly evolving, businesses need systems that are designed to help them proactively manage those compliance requirements. In addition, today's tech-savvy employees expect personalized, real-time service to help them solve issues and make informed decisions.

Lyric addresses these challenges with an all-in-one HCM solution that is:

• Flexible: Operate with ease – by adapting to unique structures, workflows and practices, without conforming to rigid, predefined methods.
• Intelligent: Enhance decision-making and drive efficiency – using predictive analytics, real-time insight, forecasting of trends, anomaly detection and personalized recommendations.
• Human: Tailor employee experiences – with a more personal, human experience that is in tune with each employee's career journey.
• Anywhere: ADP Lyric HCM can support payroll in 75+ countries — and will expand into additional geographies each quarter.

Large enterprises can rely on Lyric's cloud-native design and robust security to help adhere with stringent GDPR and other compliance requirements. Responsive web and powerful mobile experiences make Lyric easily accessible whenever and wherever work is done – helping businesses scale to manage their workforce and serve their employees.

"Organizations of today need a new breed of flexible, easy-to-use, AI-infused HR software," says Josh Bersin, global HR industry analyst. "ADP's Lyric HCM is architected for the dynamic nature of enterprises, designed around teams not hierarchies, so it has capabilities to manage the new world of work. And it goes beyond HR management: Lyric can make employees' work life easier and more productive. Lyric stands out with its advanced intelligence, personalized design and global scalability, making it the premier solution for today's HR challenges. By elevating the human experiences and addressing the individual needs of today's diverse workforce Lyric helps businesses effectively manage their global teams with a solution that adapts to their unique needs."

"Lyric HCM provides us with the ability to seamlessly scale", said Tom Peot, Executive Vice President of Finance and HR at Capstone Logistics.  "We've had measurable growth recently, both organic and through acquisition. Lyric allowed us to remain flexible and drove efficiencies we couldn't take advantage of previously." 

For more information on Lyric's features or to schedule a demonstration, visit ADP.com/lyricHCM.

About ADP (NASDAQ: ADP)

Designing better ways to work through cutting-edge products, premium services and exceptional experiences that enable people to reach their full potential. HR, Talent, Time Management, Benefits and Payroll. Informed by data and designed for people. Learn more at ADP.com.

ADP, the ADP logo, and Always Designing for People, are trademarks of ADP, Inc. All other marks are the property of their respective owners.

Copyright © 2024 ADP, Inc. All rights reserved.

 

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SOURCE ADP, Inc.

FAQ

What is ADP Lyric HCM and when was it launched?

ADP Lyric HCM is a new Human Capital Management platform launched by ADP on September 23, 2024. It's designed to meet the evolving needs of the modern workforce through global HR, payroll, and service solutions.

How many countries does ADP Lyric HCM support for payroll?

ADP Lyric HCM currently supports payroll in over 75 countries, with plans to expand into additional geographies each quarter.

What are the key features of ADP Lyric HCM?

Key features of ADP Lyric HCM include flexibility to adapt to unique business structures, intelligent decision-making using predictive analytics, personalized employee experiences, global payroll support, cloud-native design with robust security, and responsive web and mobile accessibility.

How does ADP Lyric HCM use artificial intelligence?

ADP Lyric HCM leverages GenAI (Generative AI) technology combined with ADP's extensive dataset to provide intelligent, personalized HR solutions, including predictive analytics, real-time insights, and personalized recommendations.