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Accenture Federal Services Wins U.S. Army Intelligence and Security Command Contract
Rhea-AI Impact
(Low)
Rhea-AI Sentiment
(Very Positive)
Tags
Rhea-AI Summary
Accenture Federal Services (AFS) has secured a five-year contract from the U.S. Army Intelligence and Security Command to implement ServiceNow™ for modernizing its Enterprise Service Management capabilities. This cloud-based solution aims to automate IT workflows, enhance customer support, and increase efficiencies across all security domains. The deployment is part of the INSCOM Digital Transformation Support Services under the Department of Defense Enterprise Software Initiative agreement. AFS is committed to improving the digital transformation efforts of INSCOM.
Positive
Secured a five-year contract with U.S. Army Intelligence and Security Command.
Deployment of ServiceNow™ aims to enhance efficiencies and customer support.
Part of the Department of Defense Enterprise Software Initiative, indicating strong partnerships.
Negative
None.
AFS to Deploy ServiceNow™ across the Enterprise to Automate and Enhance Digital Workflows
ARLINGTON, Va.--(BUSINESS WIRE)--
Accenture Federal Services (AFS), a subsidiary of Accenture (NYSE: ACN), has won a five-year contract from the U.S. Army Intelligence and Security Command (INSCOM) to deploy ServiceNow™ and modernize its Enterprise Service Management (ESM) capabilities. The cloud based ServiceNow™ platform helps enterprises automate their IT workflows, connecting people, functions, and systems. Deployment of the platform will enhance customer support and maximize efficiencies for INSCOM by consolidating service management functions across all security domains.
“As a former U.S. Army senior intelligence officer, I understand that digital transformation plays a mission-critical role in supporting the Army’s complex, multi-disciplinary operations across the globe,” said Mary Legere, AFS Managing Director and Strategy and Engagement Lead, National Security Portfolio. “Accenture Federal Services has deep expertise in ServiceNow™ integrations and we look forward to supporting INSCOM on this deployment.”
AFS will deploy ServiceNow™ as part of the INSCOM Digital Transformation Support Services (IDTS2) contract issued in partnership with Carahsoft under their Department of Defense Enterprise Software Initiative (ESI) blanket purchase agreement for Service Solutions and Services.
“Accenture Federal Services is thrilled to support INSCOM’s ongoing drive to digital,” said Erik Raynes, AFS Managing Director and Services Intel Client Account Lead, National Security Portfolio. “This award reflects our leading capabilities and trusted partnership with ServiceNow™. We look forward to playing a key role in enhancing the quality and speed of the support INSCOM provides to its workforce and supported commands around the world.”
About Accenture Federal Services Accenture Federal Services, a wholly owned subsidiary of Accenture LLP, is a U.S. company headquartered in Arlington, Virginia. Accenture’s federal business serves every cabinet-level department and 30 of the largest federal organizations. Accenture Federal Services transforms bold ideas into breakthrough outcomes for clients at defense, national security, public safety, civilian and military health organizations. Visit us at accenturefederal.com.
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services and Accenture Song — all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 710,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at accenture.com.
What is the significance of Accenture Federal Services' contract with INSCOM?
The contract allows Accenture Federal Services to modernize the U.S. Army's Enterprise Service Management capabilities, focusing on enhancing IT workflows.
How does the ServiceNow™ platform benefit the U.S. Army?
ServiceNow™ automates IT workflows to improve customer support and operational efficiencies across various security domains.
What is the duration of the contract awarded to Accenture Federal Services?
The contract is a five-year agreement with the U.S. Army Intelligence and Security Command.
What is the value of partnerships in this contract for Accenture Federal Services?
The partnership with organizations like Carahsoft underlies the credibility and competitive advantage of Accenture in securing government contracts.
What role does digital transformation play in the INSCOM contract?
Digital transformation is critical for supporting the complex operations of INSCOM, enhancing both quality and speed in service delivery.
