Accenture Helps Organizations Adopt and Scale the Latest Technologies from Google Cloud to Drive Continuous Reinvention

Rhea-AI Summary

Accenture (NYSE: ACN) has expanded its strategic partnership with Google Cloud, launching new capabilities to help organizations scale cloud and AI technologies. The company is introducing solutions across multiple areas including:

• Agent Solutions with industry-specific AI implementations
• Customer Experience Modernization powered by Google Customer Engagement Suite
• Google Distributed Cloud packaged industry solutions
• Wide area network (WAN) services integration
• Mainframe Modernization with Gemini-powered tools

Notable implementations include content creation scaling for Mondelēz International and data transformation for CNA Insurance. Accenture has been recognized as Google Cloud's 2025 Global Services Partner of the Year for the third consecutive year and received the 2025 Artificial Intelligence - Global Innovation & Solutions Partner of the Year award.

Positive

• Strategic partnership expansion with Google Cloud enhances service offerings
• Recognition as Google Cloud's Global Services Partner of the Year for third consecutive year
• Secured major client implementations with Mondelēz International and CNA Insurance
• Launch of new revenue-generating AI and cloud capabilities across multiple sectors

Negative

• None.

Insights

Technology Services Analyst

Accenture's expanded strategic relationship with Google Cloud represents a significant enhancement of their AI and cloud portfolio, directly addressing the high-growth tech services market. The partnership focuses on commercializing five critical capabilities: agentic AI solutions, customer experience modernization, Google Distributed Cloud industry solutions, wide area network services, and mainframe modernization.

The announcement's most valuable element is the tangible client adoption already occurring. Implementations with Mondelēz International for content creation and CNA Insurance for transforming underwriting and claims processes demonstrate real-world traction rather than speculative potential. These reference clients validate market demand for Accenture's AI integration services.

Strategically, this expansion positions Accenture to capture increased enterprise AI spending as organizations move from experimentation to production deployment. The company is establishing itself as the premier implementation partner for Google Cloud's advanced AI capabilities, evidenced by receiving both the Global Services Partner and AI Global Innovation & Solutions Partner awards for the third consecutive year.

For investors, this represents Accenture's continued execution on its strategy to embed advanced AI capabilities across its service portfolio, strengthening its competitive moat in high-margin digital transformation services. The integration of Google's tools into Accenture's existing platforms like GenWizard and AI Refinery shows a cohesive product strategy focused on simplifying complex technologies for enterprise adoption.

NEW YORK--(BUSINESS WIRE)-- Cloud Next '25 – Through an expansion of its strategic relationship with Google Cloud, Accenture (NYSE: ACN) is launching new capabilities to help organizations scale the latest cloud and AI technologies. Spanning agentic AI, networking and mainframe modernization, these solutions will help global clients across industries unlock advanced intelligence, amplify enterprise efficiency and drive growth. Today’s announcement is part of a broader initiative to provide a steady pipeline of innovations to help organizations jumpstart adoption of Google Cloud technologies and realize value faster.

Through an expansion of its strategic relationship with Google Cloud, Accenture is launching new capabilities to help organizations scale the latest cloud and AI technologies.

“Accenture is continuing to strengthen its strategic partnership with Google Cloud, investing in new capabilities to help our clients accelerate reinvention and spur innovation,” said Andy Tay, global lead of Accenture Cloud First. “Powered by Accenture’s deep industry and functional expertise alongside Google’s advanced technology, we are helping clients build an agile cloud-based digital core, integrating advanced data and AI technologies.”

Accenture is launching new capabilities across the following key areas:

• Agent Solutions – Accenture is significantly expanding its catalog of industry- and function-specific agent solutions to help organizations scale agentic AI that uses Google Agentspace and Gemini's advanced reasoning models, available through the joint Accenture Google Gen AI Center of Excellence. Additionally, Accenture’s AI Refinery™ platform supports Google Cloud’s new Agent2Agent (A2A) interoperability protocol to enhance the value that customers realize from agents that are interoperable with their preferred applications. Agent solutions available today are already delivering value for clients:
  • Accenture is helping Mondelēz International enable a new capability to scale content creation and generate personalized text, images, and videos across markets. As part of this work, content agents are developing exceptional creative that is tailored to consumers, and delivered in hours, not weeks. This work will help increase the effectiveness and efficiency of messaging to create more impactful experiences.
  • CNA Insurance, one of the largest U.S. commercial property and casualty insurance companies, is working with Accenture and Google to transform the use of data and AI across functional areas such as underwriting, risk analysis, claims and operations. From foundational data on the cloud to leveraging AI for image and video analysis, as well as document ingestion, these advancements are set to streamline processes and enhance workforce capabilities for the future.
• Customer Experience Modernization – Powered by Google Customer Engagement Suite and Accenture’s GenWizard platform, Accenture is launching new capabilities to speed and simplify the migration of legacy contact systems to Contact-Center-as-a-Service; enable the creation of AI agents based on call transcripts; build and deploy gen AI-based testing frameworks; and provide omni-channel analytics capabilities. This will help clients across industries deliver more consistent, intelligent, and personalized customer experiences across channels, improving customer satisfaction and reducing time to handle interactions.
• Google Distributed Cloud (GDC) packaged industry solutions – Leveraging its deep industry expertise, Accenture is launching new industry solutions to help organizations implement and realize value faster from their GDC investments. With GDC’s unique ability to deploy and manage workloads both at the ‘edge’ and in highly secure on-premise data centers, organizations can address latency, sovereignty and data residency, and regulatory requirements. Accenture’s first solutions include public sector, manufacturing and utilities. For example, the packaged solution for government can provide rapid, AI-powered analysis of vast intelligence datasets in an isolated, secure environment. For utilities, the packaged solution can enable the real-time collection, processing and AI-driven analysis of data at the edge to enable predictive maintenance and mitigate potential remote location downtime.
• Wide area network (WAN) services – Accenture will integrate Google Cloud’s new Cloud WAN service into its Cloud Network Operator platform, enabling enterprises to securely connect users to public and private applications across the internet, hybrid clouds and data centers in one place. This integration can help organizations simplify operations, as well as enhance security, governance and compliance with Accenture’s intelligent, cloud-native solutions. Accenture will also provide zero-touch provisioning, automated workflows, and a single pane of glass for managing network infrastructure on a global scale.
• Mainframe Modernization – Many organizations have mission critical applications and data on mainframe systems that are due for modernization. Accenture has integrated new Gemini-powered tools into its GenWizard platform for mainframe modernization to help organizations accelerate the analysis and assessment of mainframe inventories, code conversion and other reverse engineering processes. This is helping organizations spanning banking, health and retail industries unlock increased agility and scalability, improve security, reduce maintenance costs and complexity, and free up resources to focus on innovation and future growth.

Accenture also continues to be an early adopter of Google capabilities within its own business, applying its learnings and experience to engagements with clients. With early access to Google’s new third-party grounding offering, Accenture’s research team, which develops thought leadership for clients, in collaboration with Kensho, S&P Global’s AI innovation hub, used this capability to enable Google models to leverage third-party data from S&P Global. This integration enables Accenture researchers to access and explore trusted earnings and financial data from S&P Global, along with citations to enable traceability. As an early preview partner, Accenture provided feedback to Google to inform future product releases.

As a testament to Accenture’s commitment to innovation and the value it delivers to clients, Accenture was recognized as Google Cloud’s 2025 Global Services Partner of the Year for the third consecutive year, as well as its 2025 Artificial Intelligence - Global Innovation & Solutions Partner of the Year.

"We're proud to name Accenture as our partner of the year for both Global Services and Artificial Intelligence Global Innovation and Solutions," said Kevin Ichhpurani, president, Global Partner Organization, Google Cloud. "Accenture's expertise has been instrumental in helping clients quickly move AI projects from proofs-of-concept to global production, underscoring its commitment to innovation and customer success."

Today’s news builds on Accenture’s recently launched packaged accelerators that help clients capitalize on the integration of Google Cloud’s Gemini models and Salesforce’s Agentforce. It also comes on the heels of Accenture and Google’s efforts to accelerate the adoption of cloud solutions and generative AI capabilities within the Kingdom of Saudi Arabia.

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 801,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at accenture.com

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View source version on businesswire.com: https://www.businesswire.com/news/home/20250409711026/en/

Hannah Unkefer

Accenture

206-839-2172

hannah.m.unkefer@accenture.com

Source: Accenture

FAQ

What new capabilities is Accenture (ACN) launching with Google Cloud in 2025?

Accenture is launching solutions in agent AI, customer experience modernization, Google Distributed Cloud industry solutions, WAN services integration, and mainframe modernization using Gemini-powered tools.

How is Accenture (ACN) implementing AI solutions for Mondelēz International?

Accenture is helping Mondelēz scale content creation with AI agents that generate personalized text, images, and videos across markets, delivering content in hours instead of weeks.

What awards did Accenture (ACN) receive from Google Cloud in 2025?

Accenture won Google Cloud's Global Services Partner of the Year for the third consecutive year and the Artificial Intelligence - Global Innovation & Solutions Partner of the Year award.

How is Accenture (ACN) transforming CNA Insurance's operations with Google Cloud?

Accenture is helping CNA Insurance transform data and AI usage across underwriting, risk analysis, claims, and operations, implementing cloud-based data solutions and AI for image, video, and document analysis.