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Zimswitch Taps ACI Worldwide to Protect Zimbabweans from Payment Fraud

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Zimswitch, Zimbabwe's national electronic payments switch, has selected ACI Worldwide's Fraud Management and Payments Intelligence solution to enhance its fraud prevention capabilities. As Zimbabwe's designated national payment switch processing over 75% of all card-based transactions, Zimswitch aims to strengthen the country's digital payment security infrastructure. The implementation, expected to go live in early 2025, will integrate with Zimswitch's existing payment infrastructure to provide enhanced protection against fraudulent transactions. Zimswitch has been an ACI customer since 2007.

Zimswitch, il sistema nazionale di pagamenti elettronici dello Zimbabwe, ha scelto la soluzione di ACI Worldwide per la gestione delle frodi e l'intelligenza nei pagamenti per migliorare le proprie capacità di prevenzione delle frodi. Essendo il sistema di pagamento nazionale designato dallo Zimbabwe, che gestisce oltre il 75% di tutte le transazioni basate su carta, Zimswitch mira a rafforzare l'infrastruttura di sicurezza dei pagamenti digitali del paese. L'implementazione, prevista per avviarsi all'inizio del 2025, si integrerà con l'infrastruttura di pagamento esistente di Zimswitch per fornire una protezione potenziata contro le transazioni fraudolente. Zimswitch è un cliente di ACI dal 2007.

Zimswitch, el sistema nacional de pagos electrónicos de Zimbabue, ha seleccionado la solución de ACI Worldwide para la gestión de fraudes y la inteligencia de pagos con el fin de mejorar sus capacidades de prevención de fraudes. Como el sistema de pago nacional designado de Zimbabue, que procesa más del 75% de todas las transacciones con tarjeta, Zimswitch busca fortalecer la infraestructura de seguridad de pagos digitales del país. La implementación, que se espera que esté operativa a principios de 2025, se integrará con la infraestructura de pagos existente de Zimswitch para proporcionar una protección mejorada contra transacciones fraudulentas. Zimswitch ha sido cliente de ACI desde 2007.

짐스위치는 짐바브웨의 국가 전자 결제 스위치로, ACI 월드와이드의 사기 관리 및 결제 정보 솔루션을 선택하여 사기 예방 기능을 강화하기로 했습니다. 짐바브웨의 지정된 국가 결제 스위치로서 카드 기반 거래의 75% 이상을 처리하는 짐스위치는 국가의 디지털 결제 보안 인프라를 강화하는 것을 목표로 하고 있습니다. 2025년 초에 시행될 예정인 이 시스템은 짐스위치의 기존 결제 인프라와 통합되어 사기 거래에 대한 향상된 보호를 제공할 것입니다. 짐스위치는 2007년부터 ACI의 고객입니다.

Zimswitch, le commutateur national de paiements électroniques du Zimbabwe, a sélectionné la solution de gestion des fraudes et d'intelligence des paiements de ACI Worldwide pour améliorer ses capacités de prévention des fraudes. En tant que commutateur de paiement national désigné par le Zimbabwe, traitant plus de 75 % de toutes les transactions par carte, Zimswitch vise à renforcer l'infrastructure de sécurité des paiements numériques du pays. La mise en œuvre, prévue pour début 2025, s'intégrera à l'infrastructure de paiement existante de Zimswitch pour offrir une protection renforcée contre les transactions frauduleuses. Zimswitch est client d'ACI depuis 2007.

Zimswitch, die nationale elektronische Zahlungsstelle Simbabwes, hat sich für die Betrugsmanagement- und Zahlungsintelligenzlösung von ACI Worldwide entschieden, um ihre Betrugspräventionsfähigkeiten zu verbessern. Als die ausgewählte nationale Zahlungsstelle Simbabwes, die über 75 % aller kartengestützten Transaktionen verarbeitet, strebt Zimswitch an, die digitale Zahlungsinfrastruktur des Landes zu stärken. Die Implementierung, die voraussichtlich Anfang 2025 in Betrieb genommen wird, wird mit der bestehenden Zahlungsinfrastruktur von Zimswitch integriert, um einen verbesserten Schutz gegen betrügerische Transaktionen zu bieten. Zimswitch ist seit 2007 Kunde von ACI.

Positive
  • Processes over 75% of Zimbabwe's card-based transactions, indicating market dominance
  • Expands existing customer relationship with Zimswitch dating back to 2007
  • Secures implementation of fraud management solution in Zimbabwe's national payment switch
Negative
  • Implementation not going live until early 2025, indicating delayed revenue recognition

Insights

This deal represents a strategic expansion of ACI Worldwide's existing relationship with Zimbabwe's national payment switch, though the immediate financial impact appears Key positives include:

  • Strengthens ACI's foothold in the African market where digital payments are growing rapidly
  • Builds on a 16-year relationship with Zimswitch, which processes 75% of Zimbabwe's card transactions
  • Adds recurring revenue through fraud management services

However, several factors temper the near-term impact: Zimbabwe's relatively small market size, the extended implementation timeline (early 2025) and the fact that Zimswitch is already an existing customer. While positive for ACI's African expansion strategy, this deal alone is unlikely to materially impact ACI's $5.7B market cap or near-term financials.

Zimswitch will utilize ACI Fraud Management and Payments Intelligence to combat fraud in Zimbabwe

OMAHA, Neb. & HARARE, Zimbabwe--(BUSINESS WIRE)-- ACI Worldwide (NASDAQ: ACIW), an original innovator in global payments technology, today announced that Zimswitch, Zimbabwe's national electronic payments switch and a leading payments technology company, has chosen ACI's Fraud Management and Payments Intelligence solution to enhance its fraud prevention and management capabilities. Through this implementation, Zimswitch aims to bolster the security of Zimbabwe's digital payment infrastructure and provide an elevated level of protection and security for financial institutions and consumers.

Left to Right: Sean Mayos, Head - African Development Strategy, ACI Worldwide; Zabron Chilakalaka, Chief Executive Officer, Zimswitch (Photo: Business Wire)

Left to Right: Sean Mayos, Head - African Development Strategy, ACI Worldwide; Zabron Chilakalaka, Chief Executive Officer, Zimswitch (Photo: Business Wire)

Zimswitch connects a network of banks, financial institutions and mobile platforms to facilitate fast, secure and seamless electronic payment across the country through a robust and efficient payment infrastructure. In 2020, the Reserve Bank of Zimbabwe designated Zimswitch as the national payment switch. The company processes more than 75% of all card-based transactions in Zimbabwe, reflecting the country's increasing adoption of electronic payments.

“With electronic payments becoming ubiquitous, Zimbabwe faces escalating fraud threats as bad actors exploit new digital channels with sophisticated tactics to target vulnerabilities in rapidly growing digital payment channels,” said Zabron Chilakalaka, CEO of Zimswitch. “ACI's cutting-edge fraud management solution aligns with our unwavering commitment to provide our customers with the highest levels of security and fraud protection to meet the evolving security demand in this dynamic payment landscape.”

Zimswitch has been an ACI customer since 2007, leveraging ACI's comprehensive suite of payment processing solutions supporting end-to-end retail transactions across multiple channels and payment types. ACI’s Fraud Management and Payments Intelligence solution will seamlessly integrate into Zimswitch’s current payment infrastructure, providing a frictionless and secure payment experience, significantly reducing fraudulent transactions and minimizing financial losses. The project is expected to go live in early 2025.

“With decades of AI and machine learning expertise, ACI has unrivaled capabilities in delivering precise and actionable intelligence that can predict and mitigate emerging threats,” said Santhosh Rao, senior vice president of MEASA, ACI Worldwide. “This project is a testament to Zimswitch's forward-looking approach to delivering innovative and secure payment solutions that build trust and pave the way for wider adoption of electronic payments across Zimbabwe.”

About ACI Worldwide
ACI Worldwide, an original innovator in global payments technology, delivers transformative software solutions that power intelligent payments orchestration in real time so banks, billers, and merchants can drive growth, while continuously modernizing their payment infrastructures, simply and securely. With nearly 50 years of trusted payments expertise, we combine our global footprint with a local presence to offer enhanced payment experiences to stay ahead of constantly changing payment challenges and opportunities.

About Zimswitch
Zimswitch is Zimbabwe's national electronic payments switch and the leading payments technology company in the country. We provide effective, secure, and reliable service to meet the needs of all stakeholders in the electronic payments value chain. Our state-of-the-art switching platform connects all financial institutions, sponsored participants, businesses, and consumers to the exciting world of digital payments. Understanding that the future is digital, we have placed innovation at the core of everything we do to remain ahead as we lead our customers in the digital journey - https://zimswitch.co.zw/

© Copyright ACI Worldwide, Inc. 2024
ACI, ACI Worldwide, ACI Payments, Inc., ACI Pay, Speedpay, and all ACI product/solution names are trademarks or registered trademarks of ACI Worldwide, Inc., or one of its subsidiaries, in the United States, other countries, or both. Other parties' trademarks referenced are the property of their respective owners.

Media Contacts

Nick Karoglou | Head of Communications and Corporate Affairs | nick.karoglou@aciworldwide.com

Lyn Kwek | Communications and Corporate Affairs Director, APAC/Middle East/Africa | lyn.kwek@aciworldwide.com

Source: ACI Worldwide

FAQ

When will ACI Worldwide's fraud management solution for Zimswitch go live?

The fraud management solution implementation is expected to go live in early 2025.

What percentage of Zimbabwe's card-based transactions does Zimswitch process?

Zimswitch processes more than 75% of all card-based transactions in Zimbabwe.

How long has Zimswitch been a customer of ACI Worldwide (ACIW)?

Zimswitch has been an ACI Worldwide customer since 2007, using their payment processing solutions.

What solution is ACI Worldwide (ACIW) providing to Zimswitch?

ACI Worldwide is providing its Fraud Management and Payments Intelligence solution to enhance Zimswitch's fraud prevention capabilities.

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