Zoom unveils new Zoom Team Chat enhancements with AI Companion for streamlined collaboration and communication
Zoom (NASDAQ: ZM) has announced significant enhancements to its Team Chat platform, introducing a redesigned sidebar and AI-powered features. The new sidebar offers improved customization options, including drag-and-drop tab arrangement, advanced sorting, and filtering capabilities. Key improvements include:
- Customizable workspace organization with tabs for direct messages, channels, and apps
- Support for code blocks and in-line code formatting
- AI Companion integration for chat summaries and message composition
- Advanced search capabilities across chat, meetings, and documents
- Continuous meeting chat functionality
The AI Companion features are included at no additional cost for eligible paid users, allowing them to generate chat summaries, compose messages, and extract action items from conversations. The platform updates aim to streamline collaboration and improve productivity within the Zoom Workplace ecosystem.
Zoom (NASDAQ: ZM) ha annunciato miglioramenti significativi alla sua piattaforma Team Chat, introducendo una barra laterale riprogettata e funzionalità potenziate dall'AI. La nuova barra laterale offre opzioni di personalizzazione migliorate, tra cui la disposizione delle schede tramite trascinamento e rilascio, ordinamenti avanzati e capacità di filtraggio. Miglioramenti chiave includono:
- Organizzazione dello spazio di lavoro personalizzabile con schede per messaggi diretti, canali e app
- Supporto per blocchi di codice e formattazione del codice in linea
- Integrazione dell'AI Companion per riepiloghi delle chat e composizione dei messaggi
- Capacità di ricerca avanzate in chat, riunioni e documenti
- Funzionalità di chat continua per le riunioni
Le funzionalità dell'AI Companion sono incluse senza costi aggiuntivi per gli utenti pagati idonei, consentendo loro di generare riepiloghi delle chat, comporre messaggi ed estrarre elementi d'azione dalle conversazioni. Gli aggiornamenti della piattaforma mirano a semplificare la collaborazione e migliorare la produttività all'interno dell'ecosistema Zoom Workplace.
Zoom (NASDAQ: ZM) ha anunciado mejoras significativas en su plataforma Team Chat, introduciendo una barra lateral rediseñada y funciones impulsadas por IA. La nueva barra lateral ofrece opciones de personalización mejoradas, incluyendo la organización de pestañas mediante arrastrar y soltar, ordenamientos avanzados y capacidades de filtrado. Mejoras clave incluyen:
- Organización del espacio de trabajo personalizable con pestañas para mensajes directos, canales y aplicaciones
- Soporte para bloques de código y formateo de código en línea
- Integración de AI Companion para resúmenes de chat y composición de mensajes
- Capacidades de búsqueda avanzadas en chat, reuniones y documentos
- Funcionalidad de chat continuo para reuniones
Las funciones de AI Companion se incluyen sin costo adicional para los usuarios pagos elegibles, permitiéndoles generar resúmenes de chat, componer mensajes y extraer elementos de acción de las conversaciones. Las actualizaciones de la plataforma buscan optimizar la colaboración y mejorar la productividad dentro del ecosistema de Zoom Workplace.
Zoom (NASDAQ: ZM)는 팀 채팅 플랫폼에 상당한 개선 사항을 발표하며, 새로 디자인된 사이드바와 인공지능(AI) 기능을 도입했습니다. 새 사이드바는 드래그 앤드 드롭 탭 배치, 고급 정렬 및 필터링 기능을 포함한 개선된 사용자 지정 옵션을 제공합니다. 주요 개선 사항은 다음과 같습니다:
- 직접 메시지, 채널 및 앱을 위한 탭으로 사용자 정의 가능한 작업 공간 조직
- 코드 블록 및 인라인 코드 서식 지원
- 채팅 요약 및 메시지 작성을 위한 AI Companion 통합
- 채팅, 회의 및 문서 전반에 걸친 고급 검색 기능
- 지속적인 회의 채팅 기능
AI Companion 기능은 적격 유료 사용자에게 추가 비용 없이 제공되며, 이를 통해 채팅 요약을 생성하고, 메시지를 작성하며, 대화에서 작업 항목을 추출할 수 있습니다. 플랫폼 업데이트는 Zoom Workplace 에코시스템 내에서 협업을 간소화하고 생산성을 향상시키는 것을 목표로 하고 있습니다.
Zoom (NASDAQ: ZM) a annoncé des améliorations significatives de sa plateforme Team Chat, avec l'introduction d'une barre latérale repensée et de fonctionnalités alimentées par l'IA. La nouvelle barre latérale propose des options de personnalisation améliorées, notamment un agencement de panneaux par glisser-déposer, un tri avancé et des capacités de filtrage. Améliorations clés comprennent :
- Organisation personnalisable de l'espace de travail avec des onglets pour les messages directs, les canaux et les applications
- Prise en charge des blocs de code et du formatage de code en ligne
- Intégration de l'AI Companion pour des résumés de chat et la composition de messages
- Capacités de recherche avancées à travers les chat, les réunions et les documents
- Fonctionnalité de chat continue pour les réunions
Les fonctionnalités de l'AI Companion sont incluses sans frais supplémentaires pour les utilisateurs payants éligibles, leur permettant de générer des résumés de chat, de composer des messages et d'extraire des éléments d'action des conversations. Les mises à jour de la plateforme visent à rationaliser la collaboration et à améliorer la productivité au sein de l'écosystème Zoom Workplace.
Zoom (NASDAQ: ZM) hat bedeutende Verbesserungen seiner Team-Chat-Plattform angekündigt, einschließlich einer neu gestalteten Seitenleiste und KI-unterstützten Funktionen. Die neue Seitenleiste bietet verbesserte Anpassungsoptionen, darunter die Anordnung von Tabs per Drag-and-Drop, erweiterte Sortierungs- und Filtermöglichkeiten. Wesentliche Verbesserungen umfassen:
- Anpassbare Arbeitsbereichsorganisation mit Tabs für Direktnachrichten, Kanäle und Apps
- Unterstützung für Codeblöcke und In-Line-Codeformatierung
- Integration des AI Companion für Chat-Zusammenfassungen und Nachrichtenkomposition
- Erweiterte Suchmöglichkeiten in Chat, Meetings und Dokumenten
- Kontinuierliche Chatfunktion für Meetings
Die Funktionen des AI Companion sind für berechtigte zahlende Nutzer ohne zusätzliche Kosten enthalten und ermöglichen es ihnen, Chat-Zusammenfassungen zu erstellen, Nachrichten zu verfassen und Aktionspunkte aus Gesprächen zu extrahieren. Die Updates der Plattform zielen darauf ab, die Zusammenarbeit zu optimieren und die Produktivität innerhalb des Zoom Workplace-Ökosystems zu steigern.
- Integration of AI Companion at no additional cost for paid users
- New revenue potential through enhanced enterprise collaboration features
- Product portfolio expansion strengthening competitive position
- None.
Insights
The Team Chat enhancements represent an iterative improvement rather than a revolutionary change to Zoom's core offering. The addition of AI Companion features for chat summarization and action item extraction aligns with current industry trends, but doesn't provide a significant competitive advantage given that competitors like Microsoft Teams and Slack already offer similar AI capabilities.
The new sidebar customization and code block support are quality-of-life improvements that should help retain enterprise customers, particularly in the tech sector. However, these features are unlikely to drive meaningful new user acquisition or revenue growth in a saturated market where Zoom's
For developers and technical teams, the addition of code block support brings Zoom closer to feature parity with developer-focused platforms like Discord and Slack, though it's entering this space relatively late. The persistent meeting chat feature addresses a key friction point in hybrid work environments, but may not be enough to differentiate Zoom in an increasingly competitive landscape.
The strategic timing of this release in early 2025 targets enterprise renewal decisions, but the features announced are primarily defensive moves to maintain feature parity rather than expand market share. While the AI integration comes at "no additional cost" for paid users, this pricing strategy suggests Zoom is prioritizing retention over monetization of new features.
The focus on workspace customization and notification management addresses common pain points in enterprise communication, but these improvements are incremental rather than transformative. The real value proposition lies in the integration across Zoom's workplace suite (Meetings, Docs, Whiteboard), creating stronger platform lock-in effects.
Notably absent are any metrics about user adoption or engagement impact of these features, making it difficult to quantify the potential business impact. This release appears more focused on maintaining competitive positioning rather than driving new growth vectors, which is important given Zoom's need to justify its enterprise valuation multiples in a post-pandemic market.
- Zoom Team Chat updates include a new sidebar to organize and streamline chat communication, support for code blocks and in-line code, and AI Companion integrations that help users improve productivity
SAN JOSE, Calif., Jan. 16, 2025 (GLOBE NEWSWIRE) -- Today Zoom Communications, Inc. (NASDAQ: ZM) announced the launch of its redesigned Team Chat sidebar, offering users a more customizable and efficient workspace. The new sidebar allows users to organize chats, channels, and apps according to their needs, with features such as drag-and-drop tab arrangement, advanced sorting, and filtering.
“We’re all looking for ways to optimize how we work in the new year, and catching up on chats can be overwhelming. With Zoom Team Chat, you can do cross-product work and be more productive with Zoom Workplace’s AI-first products like Zoom Docs, Zoom Meetings, and Zoom Whiteboard,” said Smita Hashim, chief product officer of Zoom. “Our new Team Chat sidebar design takes this to the next level by empowering users to collaborate smarter and customize their workspace to fit their preferred workflow. With AI Companion included at no additional cost for our eligible paid users and enhanced Team Chat organization tools, users can triage and track their messages more easily, saving time and allowing them to focus on what matters most.”
Zoom customers are already seeing the benefits of the redesigned Team Chat sidebar:
“The new sidebar is sure to be a hit with our users. With the ability to customize tabs, navigation becomes smoother and more intuitive, while eliminating the need for endless scrolling,” said Kristian Needham, Senior UCaaS Engineer, Werner®
The new sidebar design and AI enhancements for Team Chat allow users to easily navigate and customize the sidebar and make the most out of chat. Users can prioritize what matters with options to tailor their chat interface by reordering and pinning tabs so they are easily accessible, and customizing notifications for each tab.
Key Team Chat sidebar enhancements and use cases include:
- A more intuitive layout with new tabs for direct messages, channels, apps, folders, starred, shared spaces, sent, and more, with the ability to simply drag and re-order tabs to better organize and prioritize throughout the workday.
- Quickly find relevant chats with advanced sorting and filtering options, and follow up on time-sensitive meetings from the “Today” filter on the Meeting chats tab.
- Get a list of action items from a conversation within a channel with AI Companion.
- Get caught up quickly by prompting AI Companion to summarize unread conversations in select chats and channels.
- Find information fast by asking AI Companion to search for a topic or file within a channel.
- Declutter chat notifications by customizing badging and notifications at the tab level.
Additionally, Zoom Team Chat now supports code blocks and in-line code, helping to optimize workflows with the ability to format and share code within chat messages. With in-line code, users can highlight snippets within text, making them visually distinct to avoid mixing with other shared messages.
Zoom Team Chat makes work more efficient. Users can quickly access a meeting chat, share a whiteboard, jump into a meeting, and so much more, with features that help users manage their time, collaborate effectively, and improve productivity in their everyday tasks:
- Increase productivity with AI Companion, included at no additional cost with the paid services in Zoom accounts, allowing users to compose chat messages, take quick actions, and generate chat thread summaries.
- Discuss topics before, during, and after the meeting with continuous meeting chat, which allows chats and links shared before, during, and after the meeting to persist in a dedicated group chat.
- Share an AI Companion meeting summary in Team Chat, then follow up directly within the chat on action items.
- Collaborate externally by chatting with outside contacts, providing the flexibility to communicate seamlessly across different projects.
- Quickly find information across chat, meeting summaries, SMS, docs, and more in a centralized search experience.
- Zoom Team Chat is part of Zoom Workplace, which includes AI Companion at no additional cost for eligible paid users.
The redesigned Zoom Team Chat sidebar is now available to Zoom Workplace users. For tips on how to make the most of Zoom Team Chat, visit the Zoom blog and the Zoom website. For additional recent innovations from Zoom, visit the Zoom newsroom.
About Zoom
Zoom’s mission is to provide an AI-first work platform for human connection. Reimagine teamwork with Zoom Workplace — Zoom’s open collaboration platform with AI Companion that empowers teams to be more productive. Together with Zoom Workplace, Zoom’s Business Services for sales, marketing, and customer experience teams, including Zoom Contact Center, strengthen customer relationships throughout the customer lifecycle. Founded in 2011, Zoom is publicly traded (NASDAQ:ZM) and headquartered in San Jose, California. Get more information at zoom.com.
Zoom Public Relations
Lacretia Nichols
press@zoom.us
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