Zebra Technologies Introduces Solutions to Increase Retailers’ Efficiency at ZONE Conferences
Zebra Technologies (NASDAQ: ZBRA) unveiled three new solutions at its annual ZONE customer conferences to enhance retail efficiency and customer experience. The offerings include:
1. Zebra Kiosk System: A modular solution for self-service needs, featuring the KC50 Android Kiosk Computer with tap-to-pay and voice assistant capabilities.
2. Workcloud Actionable Intelligence 7.0: An AI-based analytics platform built on Google Cloud, offering automated data analysis and task assignment.
3. ET60W/ET65W Windows rugged tablets: Powered by Intel's Core Ultra platform, these tablets feature AI-enabled touchscreens and improved audio for various industries.
These solutions aim to elevate customer experiences, automate workflows, and enhance worker productivity in modern retail environments.
Zebra Technologies (NASDAQ: ZBRA) ha presentato tre nuove soluzioni durante le sue conferenze annuali ZONE, con l'obiettivo di migliorare l'efficienza nel retail e l'esperienza del cliente. Le offerte includono:
1. Sistema Kiosk Zebra: Una soluzione modulare per le esigenze di self-service, che presenta il computer kiosk Android KC50 con capacità di pagamento contactless e assistente vocale.
2. Workcloud Actionable Intelligence 7.0: Una piattaforma di analisi basata su AI, costruita su Google Cloud, che offre analisi dei dati automatizzata e assegnazione dei compiti.
3. Tablet rugged ET60W/ET65W con Windows: Alimentati dalla piattaforma Intel Core Ultra, questi tablet offrono touchscreen abilitati all'AI e audio migliorato per diversi settori.
Queste soluzioni mirano a elevare le esperienze dei clienti, automatizzare i flussi di lavoro e migliorare la produttività dei lavoratori negli ambienti retail moderni.
Zebra Technologies (NASDAQ: ZBRA) presentó tres nuevas soluciones en sus conferencias anuales ZONE para mejorar la eficiencia minorista y la experiencia del cliente. Las ofertas incluyen:
1. Sistema Kiosk Zebra: Una solución modular para necesidades de autoservicio, que cuenta con el ordenador de quiosco Android KC50 con capacidades de pago sin contacto y asistente de voz.
2. Workcloud Actionable Intelligence 7.0: Una plataforma de análisis basada en AI, construída sobre Google Cloud, que ofrece análisis de datos automatizados y asignación de tareas.
3. Tabletas resistentes ET60W/ET65W con Windows: Impulsadas por la plataforma Intel Core Ultra, estas tabletas cuentan con pantallas táctiles habilitadas para AI y audio mejorado para diversas industrias.
Estas soluciones tienen como objetivo elevar la experiencia del cliente, automatizar los flujos de trabajo y mejorar la productividad de los trabajadores en entornos minoristas modernos.
제브라 테크놀로지스(Zebra Technologies, NASDAQ: ZBRA)는 연례 ZONE 고객 회의에서 소매 효율성과 고객 경험을 향상시키기 위한 세 가지 새로운 솔루션을 발표했습니다. 제공되는 솔루션은 다음과 같습니다:
1. 제브라 키오스크 시스템: 셀프 서비스 요구를 위한 모듈식 솔루션으로, 탭 결제와 음성 지원 기능을 갖춘 KC50 안드로이드 키오스크 컴퓨터가 특징입니다.
2. 워크클라우드 실행 가능한 인텔리전스 7.0: Google Cloud 기반의 AI 기반 분석 플랫폼으로, 자동 데이터 분석 및 작업 할당을 제공합니다.
3. ET60W/ET65W 방수 태블릿: 인텔 코어 울트라 플랫폼에서 작동하며, AI 지원 터치스크린과 다양한 산업을 위한 향상된 오디오 기능을 갖추고 있습니다.
이 솔루션들은 고객 경험을 높이고, 작업 흐름을 자동화하며, 현대 소매 환경에서 근로자 생산성을 향상시키는 것을 목표로 합니다.
Zebra Technologies (NASDAQ: ZBRA) a dévoilé trois nouvelles solutions lors de ses conférences clients annuelles ZONE pour améliorer l'efficacité du commerce de détail et l'expérience client. Les offres incluent :
1. Système Kiosk Zebra: Une solution modulaire pour les besoins de libre-service, dotée de l'ordinateur-kiosk Android KC50 avec des capacités de paiement sans contact et un assistant vocal.
2. Workcloud Actionable Intelligence 7.0: Une plateforme d'analytique basée sur l'IA, construite sur Google Cloud, offrant une analyse des données automatisée et une attribution des tâches.
3. Tablettes robustes ET60W/ET65W sous Windows: Propulsées par la plateforme Intel Core Ultra, ces tablettes sont équipées d'écrans tactiles compatibles avec l'IA et d'un audio amélioré pour divers secteurs.
Ces solutions visent à améliorer l'expérience client, à automatiser les flux de travail et à accroître la productivité des travailleurs dans les environnements de vente au détail modernes.
Zebra Technologies (NASDAQ: ZBRA) hat auf seinen jährlichen ZONE-Kundenkonferenzen drei neue Lösungen vorgestellt, um die Effizienz im Einzelhandel und das Kundenerlebnis zu verbessern. Die Angebote umfassen:
1. Zebra Kiosk-System: Eine modulare Lösung für Selbstbedienungsbedarfe, ausgestattet mit dem KC50 Android Kiosk Computer, der über eine Tap-to-Pay-Funktion und Sprachassistenz verfügt.
2. Workcloud Actionable Intelligence 7.0: Eine AI-basierte Analyseplattform, die auf Google Cloud aufgebaut ist und automatisierte Datenanalysen und Aufgabenverteilung bietet.
3. ET60W/ET65W Windows-robuste Tablets: Diese Tablets, die von der Intel Core Ultra-Plattform angetrieben werden, bieten AI-fähige Touchscreens und verbesserten Audio für verschiedene Branchen.
Diese Lösungen zielen darauf ab, die Kundenerlebnisse zu verbessern, Arbeitsabläufe zu automatisieren und die Produktivität der Mitarbeiter in modernen Einzelhandelsumgebungen zu steigern.
- Introduction of three new solutions to improve retail efficiency and customer experience
- Zebra Kiosk System offers versatile self-service options for customers
- Workcloud Actionable Intelligence 7.0 provides AI-powered analytics for improved workflow efficiency
- ET6x Windows rugged tablets feature advanced AI capabilities for enhanced worker productivity
- None.
Insights
Zebra Technologies' new trio of solutions demonstrates a strategic focus on enhancing retail operations through advanced technology. The Zebra Kiosk System addresses the growing demand for self-service options, potentially reducing labor costs and improving customer satisfaction. The Workcloud Actionable Intelligence 7.0, leveraging AI and cloud technology, signals a shift towards data-driven decision-making in retail. This could lead to more efficient inventory management and personalized customer experiences.
The ET6x Windows rugged tablets with AI capabilities show Zebra's commitment to improving worker productivity in challenging environments. These innovations position Zebra well in the competitive retail technology market. However, the success of these solutions will depend on retailer adoption rates and the ability to demonstrate tangible ROI in a sector known for tight margins.
Zebra's new offerings address critical pain points in modern retail operations. The Kiosk System's flexibility could significantly enhance customer experience while optimizing labor allocation. Workcloud Actionable Intelligence 7.0's AI-driven insights have the potential to revolutionize inventory management and loss prevention strategies, important in today's competitive retail landscape.
The ET6x Windows tablets' durability and AI features are particularly noteworthy for back-of-house operations. These solutions collectively aim to streamline workflows, potentially leading to increased operational efficiency and reduced costs. However, retailers must consider implementation challenges, including staff training and integration with existing systems. The real test will be in quantifiable improvements in key retail metrics like customer satisfaction, inventory turnover and labor productivity.
Zebra's launch of these solutions at ZONE conferences indicates a strategic move to capture a larger share of the retail technology market. The company's focus on AI, cloud and machine learning aligns with industry trends towards digital transformation. The presence of major customers like United Pacific at ZONE suggests strong industry interest and potential for adoption.
However, the retail sector's notoriously thin margins may slow widespread implementation, especially for smaller retailers. The success of these solutions will likely hinge on Zebra's ability to demonstrate clear ROI and seamless integration with existing systems. Market reception in the coming quarters will be important to gauge the long-term impact on Zebra's market position and financial performance in the competitive retail technology space.
New trio of solutions help elevate the customer experience and improve workflows
Zebra Technologies unveiled three new solutions – the Zebra Kiosk System, Zebra Workcloud Actionable Intelligence 7.0, and the ET6x Windows rugged tablets – at its annual ZONE customer conferences. (Photo: Business Wire)
Zebra’s ZONE event helps retailers make an impact by bringing customers, partners, and prospects together to share insights on the challenges and opportunities facing the industry today. Keynote presentations featuring customers will also highlight retail’s most relevant topics including inventory management and loss prevention, improving communication and task management efficiency, and maximizing associate engagement. At ZONE, Zebra will also unveil its expanded portfolio of integrated hardware and software solutions. The new offerings leverage AI, cloud, and machine learning to further advance workflow efficiencies as well as customer and associate experiences in today’s modern store.
“Our latest solutions elevate the customer experience for the modern store,” said Matthew Guiste, Retail Industry Principal, Zebra Technologies. “The new Zebra Kiosk System brings flexible experiences to customers with self-serve, assisted check-out, and even digital signage. Workcloud Actionable Intelligence 7.0 leverages state-of-the-art AI and machine learning to expand data insights and accelerate workflow efficiency. And the ET6x Windows tablets boost worker productivity in back-of-store and retail warehouses.”
United Pacific, and its company-operated stores, Rocket®, is a leading gas station and convenience store chain with over 460 locations across the
“Zebra’s ability to understand and address our unique needs and problems is what sets this company apart,” said Ryan Neaves, Senior Manager Retail Operations, Systems, and Projects, United Pacific. “Zebra’s keen insights help us work with technology in new ways to improve disparate and incongruent communication. Zebra consistently delivers with knowledge, experience and accountability to our leaders and teams. We rely on Zebra as it continuously provides the solutions we depend on to drive efficiency and improve our bottom line.”
Elevating Customer Experiences with Self-Service – Zebra Kiosk System
The Zebra Kiosk System is a comprehensive, modular solution designed to meet consumers’ and employees’ self-service needs in retail and other industries. The KC50 Android Kiosk Computer, available with 15” and 22” screens, is the heart of the versatile Zebra Kiosk System. With tap-to-pay capability and support for all major payment terminals, it offers self-or-assisted checkout and natural language voice assistant for information lookup, enabling front-line associates to focus on higher-value tasks to enhance the customer experience. Powered by Qualcomm’s advanced chipset for premium connectivity and performance and built on Zebra’s Enterprise Android platform with Zebra Mobility DNA™, the KC50’s setup, security, and management tools align with Zebra’s mobile computers for seamless user and administrative experiences. The Zebra Kiosk System also offers flexibility with versatile deployment and mounting options, and multiple configurations are possible by adding a barcode scanner, payment terminal, or TD50 15” touch display for a dual-display kiosk experience.
Automating Workflows with Actionable Insights – Zebra Workcloud Actionable Intelligence 7.0
The next generation update of Zebra Workcloud Actionable Intelligence 7.0 features a patent-pending, AI-based analytics platform built for the modern store. Optimized for big data and modern usability with a cloud-native backend, Zebra Workcloud Actionable Intelligence 7.0 is powered by Google Cloud. Its new serverless query engine delivers best-in-class speed and performance. Version 7.0 enhances efficiency by providing users with a faster, better way to uncover hidden anomalies and opportunities in their data – beyond what’s humanly detectable. Workcloud Actionable Intelligence 7.0 also automates data analysis, task assignment, and action verification, and it evaluates every action to streamline workflows and increase productivity.
Enhancing Worker Productivity and User Experience – Zebra ET6x Windows Rugged Tablets
Built on Intel’s Core Ultra platform including a dedicated Neural Processing Unit (NPU), the ET60W/ET65W power new AI acceleration capabilities. This extends Zebra’s rugged tablet expertise to Windows-based users across retail warehouse operations, transportation and logistics, manufacturing, government/public safety, and field services. With a new AI-enabled advanced touchscreen, the ET6x Windows rugged tablets improve accuracy and performance, automatically detecting users’ touch – even with gloves on – and adjusting the display settings for increased productivity and efficiency. AI-powered audio provides better quality and noise suppression so workers can interact with voice-enabled applications, including Zebra Workcloud Communication. The ET60W/ET65W provide worker flexibility, converting to a laptop or vehicle-mounted computer. Additionally, the new Zebra Control Hub for Windows offers seamless configuration, allowing both workers and IT to access and select tablet settings from a single application.
In addition to Zebra’s newest offerings, other solutions being highlighted at the ZONE event include Zebra Workcloud Workforce Optimization, Inventory Optimization, Demand Intelligence, and the Enterprise Collaboration Suites.
KEY TAKEAWAYS
- Zebra unveiled three new solutions – the Zebra Kiosk System, Zebra Workcloud Actionable Intelligence 7.0, and the ET6x Windows rugged tablets – at its annual ZONE customer conferences.
- Zebra’s portfolio of solutions helps boost efficiency, customer experience, and productivity across retail segments on the store floor, back-of-store, or warehouse operations.
- ZONE brings Zebra customers and partners together to connect and learn from each other and experience Zebra’s latest innovative solutions.
ABOUT ZEBRA TECHNOLOGIES
Zebra (NASDAQ: ZBRA) helps organizations monitor, anticipate, and accelerate workflows by empowering their frontline and ensuring that everyone and everything is visible, connected and fully optimized. Our award-winning portfolio spans software to innovations in robotics, machine vision, automation and digital decisioning, all backed by a +50-year legacy in scanning, track-and-trace and mobile computing solutions. With an ecosystem of 10,000 partners across more than 100 countries, Zebra’s customers include over
ZEBRA and the stylized Zebra head are trademarks of Zebra Technologies Corp., registered in many jurisdictions worldwide. All other trademarks are the property of their respective owners. ©2024 Zebra Technologies Corp. and/or its affiliates.
View source version on businesswire.com: https://www.businesswire.com/news/home/20240910391065/en/
Media Contact:
Michael Gilhooly
Zebra Technologies
+1-708-814-5281
michael.gilhooly@zebra.com
Industry Analyst Contact:
Kasia Fahmy
Zebra Technologies
+1-224-306-8654
k.fahmy@zebra.com
Source: Zebra Technologies
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