Zillow Group Hires Jenny Arden as Chief Design Officer

Rhea-AI Summary

Zillow Group (NASDAQ: Z, ZG) announced the appointment of Jenny Arden as the company's first Chief Design Officer (CDO) on January 7, 2022. Arden brings over 20 years of experience from companies like Nike, Lyft, and Airbnb, where she led creative and design teams. Her role will focus on enhancing the customer experience across Zillow's platforms. COO Jeremy Wacksman emphasized the need for integrated experiences as more people utilize Zillow for real estate needs, highlighting the importance of design in connecting with customers.

Positive

• Appointment of Jenny Arden as CDO brings extensive experience from top companies.
• Focus on enhancing customer-centric design is expected to improve user experience across Zillow's platforms.
• Arden's leadership aims to strengthen customer connections and address user pain points.

Negative

• None.

SEATTLE, Jan. 7, 2022 /PRNewswire/ -- Zillow Group, Inc. (NASDAQ: Z and ZG), which is transforming the way people buy, sell, rent and finance homes, announced Jenny Arden is joining as the company's first Chief Design Officer (CDO).  Arden will take on a range of design leadership responsibilities, all focused on delivering seamless, connected and customer-centric experiences across Zillow Group's brands.  

"With millions of people using our apps and websites every month, and more people moving than ever before, we're focused on delivering a more integrated customer experience for everyone on Zillow," said Zillow Group COO Jeremy Wacksman. "Jenny has an impressive track record of building and designing transformative customer-facing products that provide intuitive and connected experiences. We're excited for her to join as CDO to help build Zillow 2.0 and help people unlock life's next chapter." 

Over her 20-year career, Arden has led creative and design teams at Nike, Lyft and Airbnb. An accomplished design leader with a unique background that spans from consumer design to consumer finance, Arden will oversee Zillow Group's product design, research and user experience.

"Now is the opportune time to build a stronger customer connection to ensure we're meeting people where they are and solving their pain points," Arden says. "By elevating design, Zillow can have an even greater impact on the customers who come to the platform every day to dream and shop, and eventually move with the help of Zillow. I'm thrilled to join Zillow to help deliver a seamless, end-to-end experience across our platforms and brands."

About Zillow Group:

Zillow Group, Inc. (NASDAQ: Z and ZG) is reimagining real estate to make it easier to unlock life's next chapter. As the most visited real estate website in the United States, Zillow® and its affiliates offer customers an on-demand experience for selling, buying, renting or financing with transparency and ease.

Zillow Group's affiliates and subsidiaries include Zillow®, Zillow Offers®, Zillow Premier Agent®, Zillow Home Loans™, Zillow Closing Services™, Zillow Homes, Inc., Trulia®, Out East®, ShowingTime®, Bridge Interactive®, dotloop®, StreetEasy® and HotPads®. Zillow Home Loans, LLC is an Equal Housing Lender, NMLS #10287 (www.nmlsconsumeraccess.org).

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SOURCE Zillow Group, Inc.

FAQ

What are the responsibilities of Jenny Arden as Chief Design Officer of Zillow Group?

Jenny Arden will lead design, research, and user experience initiatives at Zillow Group, aiming to create seamless and customer-centric experiences.

When was Jenny Arden appointed as Chief Design Officer of Zillow Group?

Jenny Arden was appointed as Chief Design Officer on January 7, 2022.

What is the expected impact of Jenny Arden's appointment on Zillow Group's business?

Her leadership is expected to enhance customer connections and improve the overall user experience on Zillow's platforms.