Xerox Takes Top Spot in Quocirca Managed Print Services Report

Rhea-AI Summary

Xerox maintains its position as a leader in the managed print services (MPS) market, according to Quocirca’s latest report. The company is recognized for its cloud capabilities, advanced security features, and support for hybrid work environments. Despite challenges due to the pandemic, Xerox's extensive service portfolio continues to meet the digital transformation and cybersecurity needs of clients. The Xerox Intelligent Workplace Services (IWS) further enhances productivity and security for remote employees. The company's focus on cloud strategy aligns well with mobile workers' needs.

Positive

• Xerox retains its top position in the MPS market as reported by Quocirca.
• Recognized for strong cloud capabilities and exceptional security features.
• Xerox's comprehensive service portfolio supports businesses in digital transformation.

Negative

• None.

Xerox, a global workplace technology company, remains the leader in the worldwide managed print services (MPS) market, securing the top position in Quocirca’s worldwide market landscape report.

“Xerox continues to impress with its leadership position as an established and innovative MPS provider, recognized for its cloud capabilities, exceptional security features and strong support for the hybrid workplace environment,” said Quocirca Director Louella Fernandes. “Xerox’s comprehensive service portfolio supported by a mature global service delivery platform helps position Xerox as a leader in the market.”

While the global pandemic presented new challenges for MPS providers, Xerox remained the leader in this space due to its broad service offerings across the office and production print environments, and its deep expertise in business process automation, according to Quocirca.

“Our clients vocalized a clear need to accelerate their digital transformation and cybersecurity roadmap,” said Mike Feldman, president of Americas Operations and Global Document Services for Xerox. “We are proud of this ranking as it recognizes Xerox’s portfolio of solutions that serves organizations small and large, across all major industries, and helps them achieve these goals.”

As more companies envision a blend of remote and office work, Xerox^® Intelligent Workplace Services (IWS) helps enable a hybrid workforce with technology and services that allow Xerox customers to provide their employees increased productivity, efficiency, and security, no matter where they are working.

“IWS includes a core set of MPS capabilities - assessment and optimization, fleet management and print management; plus, a set of digital transformation capabilities - capture and digitization, workflow automation, and content management,” according to the Quocirca report.

Xerox also offers customers protection against various forms of cyber-attacks or other related risks through a combination of capabilities, services and partnerships.

“Xerox ConnectKey^® technology features a comprehensive set of advanced security features in partnership with McAfee and Cisco – which is a strong differentiator. Secure device and document management monitors devices, usage and content for compliance to policies, regulatory requirements and data privacy acts,” the Quocirca report states.

Additionally, Xerox continues advancing its cloud strategy, ensuring its cloud initiatives are consistent with customer requirements. According to the report, “Xerox is a leader in enabling mobile workers’ needs with a portfolio of cloud capabilities from seamless printing independent of location, and other aspects of mobile user workflow such as capture and MFP apps.”

Mike Feldman will be featured in an upcoming episode of Quocirca’s In the Spotlight podcast series, highlighting industry thought leaders later this month.

About Xerox

Xerox Holdings Corporation (NYSE: XRX) makes every day work better. We are a workplace technology company building and integrating software and hardware for enterprises large and small. As customers seek to manage information across digital and physical platforms, Xerox delivers a seamless, secure and sustainable experience. Whether inventing the copier, the Ethernet, the laser printer or more, Xerox has long defined the modern work experience. Learn how that innovation continues at xerox.com.

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Xerox^® and ConnectKey^® are trademarks of Xerox in the United States and/or other countries.

View source version on businesswire.com: https://www.businesswire.com/news/home/20210325005868/en/

FAQ

What recent achievement did Xerox secure in the MPS market?

Xerox has been recognized as the leader in the managed print services (MPS) market by Quocirca.

How does Xerox support hybrid work environments?

Xerox's Intelligent Workplace Services (IWS) provides technology and services to enhance productivity and security for remote and office workers.

What capabilities are highlighted in the Quocirca report regarding Xerox?

The report highlights Xerox's cloud capabilities, security features, and its support for digital transformation efforts.

What is the significance of Xerox's cloud strategy?

Xerox's cloud strategy is crucial for enabling mobile workers to access seamless printing and other workflow functionalities regardless of location.

Who recognized Xerox's leadership in the MPS industry?

Quocirca recognized Xerox as a leader in the managed print services industry.