XP Inc. reports 4Q23 KPIs
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Insights
The announcement by XP Inc. of its 4Q23 Key Performance Indicators (KPIs) presents several noteworthy trends that merit attention from a financial perspective. The reported 19% year-over-year increase in Client Assets, alongside a significant net inflow of R$105 billion, signals robust client engagement and trust in the company's financial products. However, the 40% YoY and 61% QoQ decline in Net Inflow could be indicative of market saturation, increased competition, or a shift in investor sentiment, factors which investors should monitor closely.
Moreover, the growth in active clients and the expansion of the IFA network by 16% YoY are positive indicators of the company's market penetration and distribution capabilities. The 23% YoY increase in the Credit Portfolio, with a notably low Non-Performing Loan ratio of 0.3%, suggests a healthy credit environment and effective risk management strategies within XP Inc.
From a strategic standpoint, the integration of KPIs into regular earnings releases is a move towards greater transparency and may facilitate a more integrated analysis of the company's operational and financial health, potentially impacting investor perception and stock valuation.
XP Inc.'s performance in the cards segment, with a 44% YoY growth in Total TPV and a 68% increase in active cards, reflects a strong adoption of digital payment solutions among its client base. The company's ability to capture a significant portion of the growing digital finance market in Brazil is evident. The reported 21% YoY growth in Retirement Plans Client Assets, with XPV&P leading in net portability, highlights XP's competitive positioning in the retirement space, an area with potential for long-term growth given Brazil's demographic trends towards an aging population.
The insurance segment also shows promise, with a 36% YoY increase in active policies. This growth trajectory suggests that XP Inc. is successfully cross-selling products and expanding its total addressable market. Such diversification of product offerings can be a buffer against market volatility and may contribute to the resilience of the company's revenue streams.
XP Inc.'s reported figures must be contextualized within the broader economic landscape of Brazil. The company's growth in client assets and expansion of services like insurance and credit are occurring amidst Brazil's economic recovery post-pandemic. The low NPL ratio is particularly striking against the backdrop of Brazil's historically high interest rates, which can often lead to higher default rates. This indicates that XP's credit portfolio is likely well-curated with a focus on creditworthiness.
However, the decline in Net Inflow could reflect broader economic challenges, such as inflationary pressures or political uncertainty, which may affect disposable income and savings rates. Investors should consider these macroeconomic factors when assessing the long-term sustainability of XP Inc.'s growth and its ability to navigate a potentially volatile economic environment.
SÃO PAULO--(BUSINESS WIRE)--
XP Inc. (Nasdaq: XP), a leading, technology-driven platform and a trusted provider of low-fee financial products and services in
Starting next quarter, we will integrate our KPIs into our regular earnings releases. This strategic shift reflects our belief that operational and financial data should be analyzed concurrently, providing investors with a more cohesive and insightful perspective on XP Inc.'s overall performance. Based on our ongoing commitment to transparency and a more comprehensive understanding of our performance, we also intend to continue to revise and improve our published KPIs over the upcoming quarters.
1. INVESTMENTS
Client Assets and Net Inflow (in R$ billion)
Client Assets totaled
In 4Q23, Net Inflow was
Active Clients (in ‘000s)
Active clients grew
IFA Network (in ‘000s)
Our network was 14.3 thousand IFAs in 4Q23, up
Retail Daily Average Trades (in million)1
Retail DATs totaled 2.2 million in 4Q23, down
NPS (Net Promoter Score)
Our NPS, a widely known survey methodology used to measure customer satisfaction, was 72 in 4Q23. Maintaining a high NPS score remains a priority for XP since our business model is built around client experience. The NPS calculation as of a given date reflects the average scores in the prior six months.
2. RETIREMENT PLANS
Retirement Plans Client Assets2 (in R$ billion)
As per public data published by Susep, XPV&P continued to be #1 in net portability for individual retirement plans in 2023, as of November, while our total Market Share went up to
3. CARDS3
Cards TPV (in R$ billion)
In 4Q23, Total TPV was
Active Cards (in ‘000s)
Total active cards were 1.2 million in 4Q23, a growth of
4. CREDIT
Credit Portfolio4 (in R$ billion)
Total Credit portfolio reached
5. INSURANCE
Active Policies (in ‘000s)
Insurance active policies, that include whole and term life insurance products distributed on our platform, totaled 54 thousand, an increase of
1 Daily Average Trades, including Stocks, Listed Funds, Options and Futures. |
2 Total Retirement Plans Clients’ Assets includes assets from XP Vida e Previdência (XPV&P) and from third party funds distributed in our platform. |
3 Credit and Debit Cards (Debit starting on 3Q22). |
4 From 3Q22 onwards, the credit portfolio is disclosed gross (versus previously net) of loan loss provisions, also retroactively, not including Intercompany transactions and Credit Card related loans and receivables. |
Non-GAAP Measures
This release includes certain non-GAAP financial information We believe that such information is meaningful and useful in understanding the activities and business metrics of the Company’s operations. We also believe that these non-GAAP financial measures reflect an additional way of viewing aspects of the Company’s business that, when viewed with our International Financial Reporting Standards results, as issued by the International Accounting Standards Board, provide a more complete understanding of factors and trends affecting the Company’s business. Furthermore, investors regularly rely on non-GAAP financial measures to assess operating performance and such measures may highlight trends in the Company’s business that may not otherwise be apparent when relying on financial measures calculated in accordance with IFRS. We also believe that certain non-GAAP financial measures are frequently used by securities analysts, investors, and other interested parties in the evaluation of public companies in the Company’s industry, many of which present these measures when reporting their results. The non-GAAP financial information is presented for informational purposes and to enhance understanding of the IFRS financial statements. The non-GAAP measures should be considered in addition to results prepared in accordance with IFRS, but not as a substitute for, or superior to, IFRS results. As other companies may determine or calculate this non-GAAP financial information differently, the usefulness of these measures for comparative purposes is limited.
About XP
XP is a leading, technology-driven platform and a trusted provider of low-fee financial products and services in
- Educating new classes of investors;
- Democratizing access to a wider range of financial services;
- Developing new financial products and technology applications to empower clients; and
-
Providing high-quality customer service and client experience in the industry in
Brazil .
XP provides customers with two principal types of offerings, (i) financial advisory services for retail clients in
Forward Looking Statements
This press release contains "forward-looking statements" within the meaning of the "safe harbor" provisions of the Private Securities Litigation Reform Act of 1995. These forward-looking statements are made as of the date they were first issued and were based on current expectations, estimates, forecasts and projections as well as the beliefs and assumptions of management. Words such as "expect," "anticipate," "should," "believe," "hope," “aim,” "target," "project," "goals," "estimate," "potential," "predict," "may," "will," "might," "could," "intend," variations of these terms or the negative of these terms and similar expressions are intended to identify these statements. Forward-looking statements are subject to a number of risks and uncertainties, many of which involve factors or circumstances that are beyond XP Inc’s control. XP, Inc’s actual results could differ materially from those stated or implied in forward-looking statements due to several factors, including but not limited to: competition, change in clients, regulatory measures, a change the external forces among other factors.
View source version on businesswire.com: https://www.businesswire.com/news/home/20240126119391/en/
Investor Contact: ir@xpi.com.br
IR Website: investors.xpinc.com
Source: XP Inc.
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