Qualtrics Launches “Irreverent” Film Series on XM+

Rhea-AI Summary

Qualtrics (Nasdaq: XM) has launched a new film series titled Irreverent on XM+, focusing on brands that redefine business through unique customer experiences. The series highlights companies like Costco and Fenty Beauty, showcasing their strategies for customer loyalty and inclusivity. Qualtrics emphasizes the importance of experience management in driving business growth and will continue to feature notable brands in future episodes. The series is accessible to all XM+ subscribers.

Positive

• Launch of the 'Irreverent' film series showcases industry-leading brands enhancing customer experiences.
• Highlights successful experience management strategies that could inspire business practices.
• Access to XM+ content may strengthen customer engagement and retention.

Negative

• None.

"Irreverent" Tells the Stories of Brands Pushing the Status Quo to Win on Experience

PROVO, Utah & SEATTLE--(BUSINESS WIRE)-- Qualtrics (Nasdaq: XM), the leader and creator of the experience management (XM) category, today announced the launch of “Irreverent”, a new film series on XM+, the destination for business professionals charged with designing and improving customer and employee experiences.

“Irreverent” is a multi-part series exploring the ways that some of the world’s most beloved brands are winning by reimagining their business as an experience. In this series, the wisdom of experts comes together with the lived experience of superfans to tell a story of how these brands create remarkable experiences and drive business growth and category leadership. The first two episodes of “Irreverent”’ are available now and provide a unique look at two companies making experience part of their company DNA: Costco and Fenty Beauty.

• By building an experience around membership and curating an edited selection of high-volume products, Costco has created a sense of belonging that other brands strive to achieve. This episode explores why the key drivers of Costco’s growth aren’t what they appear to be at first blush and has practical guidance for building and maintaining customer loyalty.
• Fenty Beauty took a bold stand in the beauty category by creating product lines for people of all skin tones, creating a more empathetic and inclusive brand that urges everyone to pursue their unique definition of beauty. By providing beauty products in a color palette as beautifully diverse as the human race, Fenty Beauty has taken a stand and built the kind of experience that’s instructive to all brands today.

“These companies have a deep understanding of why experience management matters and the role it plays in driving business success,” said Kylan Lundeen, Chief Marketing Officer of Qualtrics. “They know that listening to customer and employee feedback is critical, but that it’s even more important to learn from that listening, and take action to move your business and brand forward. And, often, that means doing things in ways they’ve never been done before.”

“Irreverent” is available to all XM+ subscribers. Upcoming episodes will feature other brands like Taco Bell, Patagonia, Impossible, and Traeger. Later this year, Qualtrics will premiere a series of short films examining the future of work and the importance of putting the employee experience first in order to attract, hire, and retain talent.

To sign up for and view "Irreverent" and other Qualtrics XM Originals on XM+ visit https://www.qualtrics.com/xmplus/

About Qualtrics

Qualtrics, the leader and creator of the experience management category, is changing the way organizations manage and improve the four core experiences of business—customer, employee, product and brand. Over 16,750 organizations around the world use Qualtrics to listen, understand and take action on experience data (X-data™)—the beliefs, emotions and intentions that tell you why things are happening, and what to do about it. The Qualtrics XM Platform™ is a system of action that helps businesses attract customers who stay longer and buy more, engage employees who build a positive culture, develop breakthrough products people love and build a brand people are passionate about. To learn more, please visit qualtrics.com.

View source version on businesswire.com: https://www.businesswire.com/news/home/20220706005151/en/

Stacey DiNuzzo

press@qualtrics.com

425-590-7622

Source: Qualtrics

FAQ

What is the 'Irreverent' film series by Qualtrics?

The 'Irreverent' film series is a new initiative by Qualtrics that explores how brands win through remarkable customer experiences.

How can I watch the 'Irreverent' series?

The 'Irreverent' series is available to all Qualtrics XM+ subscribers.

Which brands are featured in the first episodes of 'Irreverent'?

The first episodes feature Costco and Fenty Beauty, showcasing their unique approaches to customer experience.

What does Qualtrics focus on in the 'Irreverent' series?

Qualtrics focuses on experience management and how it drives business success through storytelling of notable brands.

Are there upcoming episodes for the 'Irreverent' series?

Yes, future episodes will include brands like Taco Bell, Patagonia, Impossible, and Traeger.