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New Study from Qualtrics Reveals a Majority of Employees Support Vaccine Mandates

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Qualtrics (Nasdaq: XM) released a new study revealing that a significant majority of employees support vaccine mandates, with 66% advocating for vaccinations before returning to the office. The study, conducted with over 1,000 participants in the U.S., indicates that 53% of consumers are more likely to shop at businesses requiring employee vaccinations. Furthermore, 66% of respondents favor vaccine passports for air travel. Insights from this study are crucial for businesses as they navigate the future of work and employee safety measures.

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  • 66% of employees support vaccine mandates before returning to the office.
  • 53% of consumers are more likely to shop at businesses requiring employee vaccinations.
  • 66% support vaccine passports for air travel.
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PROVO, Utah and SEATTLE, March 31, 2021 /PRNewswire/ -- Qualtrics (Nasdaq: XM), the world's No. 1 Experience Management (XM) Platform and creator of the XM category, today released a new study that examines customers' and employees' attitudes toward vaccine mandates. The study reveals that employees largely support vaccine mandates, with a large number of them saying they will wait to be vaccinated before returning to the office. Customers are also more likely to support businesses that require their employees to be vaccinated.

The pandemic upended life as we knew it and every organization around the world had to change. Many were left wondering what impact the sudden shift would have on the future of experience. Now, as companies create their playbooks for the new normal, it has never been more important to listen to feedback from employees and customers to ensure they can deliver experiences that create a sense of safety and comfort. 

Qualtrics' new study asked more than 1,000 individuals across the United States about their views on vaccine mandates and what they'd like to see moving into the new normal. (Study results can be found here).

Key Takeaways from Qualtrics Study:

  • Employees largely support vaccine mandates: 66% of employees say they support requiring vaccinations before returning to the office
  • Some prefer to be vaccinated before returning to normal activities: 45% of employees say they are likely to wait to be vaccinated before going back into the office, while 61% say the same about flying on an airplane
  • Vaccine mandates may be good for business: 53% of respondents say they are more likely to shop at a business that requires employees to be vaccinated
  • A majority support vaccine mandates for air travel: 66% of respondents say they support implementing vaccine passports in the U.S. like they have in Europe. Additionally, 65% say they support requiring travelers to show proof of vaccination before participating in flying on a plane. This number has increased in the last three months, when 54% of respondents said the same thing in December 2020 

"As companies look to the future, they need to capture insights to help them determine how to reopen offices, implement safety measures, and gauge employee and customer comfort with vaccine mandates," said Jay Choi, Chief Product Officer, Qualtrics. "Our study found that two out of three workers say they would support vaccine mandates, while more than half say they are more likely to support companies that require employees to be vaccinated. Insights like these are good for business and help companies deliver better experiences in the future of work."

Return to Work and Back to Business

Qualtrics XM Platform™ is used by organizations around the world to identify what people need, and what actions they can take to improve the everyday experiences of customers and employees. During the global pandemic, Qualtrics responded to the changing needs of their customers by introducing new Return to Work and Back to Business solutions that help companies quickly pivot their strategies by identifying and fixing experience gaps across their organizations.

Additional Resources:

About Qualtrics
Qualtrics, the world's No. 1 Experience Management (XM) platform and creator of the XM category, is changing the way organizations manage and improve the four core experiences of business—customer, employee, product, and brand. Over 13,500 organizations around the world are using Qualtrics to listen, understand, and take action on experience data (X-data™)—the beliefs, emotions, and intentions that tell you why things are happening, and what to do about it. The Qualtrics XM Platform™ is a system of action that helps businesses attract customers who stay longer and buy more, engage employees who build a positive culture, develop breakthrough products people love, and build a brand people are passionate about. To learn more, please visit qualtrics.com.

Contact: press@qualtrics.com

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SOURCE Qualtrics

FAQ

What percentage of employees support vaccine mandates according to Qualtrics study?

According to the Qualtrics study, 66% of employees support vaccine mandates before returning to the office.

How do vaccine mandates affect consumer shopping behavior?

The study found that 53% of consumers are more likely to shop at businesses that require their employees to be vaccinated.

What do respondents think about vaccine passports for air travel?

66% of respondents in the Qualtrics study support the implementation of vaccine passports for air travel.

When was the Qualtrics vaccine mandate study released?

The Qualtrics vaccine mandate study was released on March 31, 2021.

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