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West Virginia American Water (WVAW) is a leading water utility company providing safe, reliable, and high-quality water services to customers in West Virginia. With a focus on customer satisfaction and environmental stewardship, WVAW continually invests in infrastructure upgrades and technology to ensure water quality and service reliability. The company's commitment to community partnerships and sustainability initiatives sets them apart in the industry.

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West Virginia American Water completes acquisition of Jefferson Utilities for $27 million, serving 3,978 customer connections in Jefferson, Berkeley, and Morgan counties.
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American Water Charitable Foundation provides $20,000 disaster relief grant to American Red Cross Central Appalachia Region for communities impacted by heavy rains and flash floods in West Virginia. The grant is part of the Foundation's Disaster Relief Grant Program to support natural disaster response.
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West Virginia American Water's 2023 infrastructure replacement program, known as the Distribution System Improvement Charge (DSIC), was approved by the Public Service Commission of West Virginia. This initiative will facilitate timely cost recovery for infrastructure upgrades, addressing aging water systems. The $48.7 million investment includes $31 million for over 16 miles of water main replacements and a 5.98% surcharge on customer bills, averaging $3.63 per household. This program aims to enhance reliability and efficiency in water delivery for approximately 560,000 customers.

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West Virginia American Water, a subsidiary of American Water, has signed a $30 million agreement to acquire the water and wastewater assets of Jefferson Utilities and related services. This acquisition will enhance service to nearly 4,000 customers in Jefferson, Berkeley, and Morgan counties. The deal is pending approval from the Public Service Commission of West Virginia and is expected to close by the end of 2022. Jefferson Utilities’ customers will transition to rates set by West Virginia American Water, ensuring continued service quality and local customer support.

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West Virginia American Water has submitted a proposal to the Public Service Commission for its 2023 infrastructure replacement program, totaling $81.2 million investments. This plan aims to enhance water systems and includes projects like upgrading 16 miles of water mains and replacing fire hydrants and meters. The average residential customer will see an increase of $2.88 per month on their Distribution System Improvement Charge. The company emphasizes transparency through an interactive map of ongoing projects.

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American Water Works Company announced the retirement of Nick Rowe, Senior VP and President of Kentucky American Water, effective July 31, 2022. He will transition into an advisory role from May to July. Kathryn Nash has been appointed as his successor, effective May 2, 2022. Nash comes with extensive experience in environmental services from Waste Management and the Tennessee Valley Authority. American Water emphasizes commitment to safety, customer service, and environmental governance as key aspects of its operations.

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FAQ

What services does West Virginia American Water provide?

WVAW provides safe, reliable, and high-quality water services to customers in West Virginia.

How does WVAW ensure water quality?

WVAW invests in infrastructure upgrades and technology to ensure water quality and service reliability.

What sets WVAW apart in the industry?

WVAW's commitment to community partnerships and sustainability initiatives sets them apart in the industry.

Where does WVAW operate?

WVAW operates in West Virginia, serving customers with water services.

What is WVAW's focus?

WVAW's focus is on customer satisfaction, environmental stewardship, and service reliability.

How does WVAW contribute to sustainability?

WVAW contributes to sustainability through community partnerships and environmental initiatives.

Does WVAW prioritize customer satisfaction?

Yes, WVAW prioritizes customer satisfaction and ensures safe and reliable water services.

What investments does WVAW make?

WVAW invests in infrastructure upgrades and technology to maintain water quality and service reliability.

Is WVAW involved in community initiatives?

Yes, WVAW is actively involved in community partnerships and sustainability initiatives.

How does WVAW support environmental stewardship?

WVAW supports environmental stewardship through sustainable practices and initiatives.

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Water Supply and Irrigation Systems
Utilities