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The Western Union Company (NYSE: WU) is a global leader in cross-border, cross-currency money movement, offering innovative financial services that empower individuals and businesses worldwide. With over 160 years of history, Western Union has firmly established itself as the largest money transfer company globally, handling over 270 million transactions in 2023 alone.
The company’s core business revolves around providing domestic and international money transfers through an extensive network of approximately 600,000 agents located across more than 200 countries and territories. This network ensures that families, friends, and businesses can easily send money and stay connected almost anywhere in the world. Western Union’s agents and employees are considered ambassadors of trust, responsibility, and hope, reflecting the company’s core values and dedication to its consumers.
Recent achievements include the expansion of Western Union’s network of concept stores and company-owned hubs in Europe. As of December 2023, the company has inaugurated 100 locations across 13 European markets, including Spain, Italy, France, Germany, and the United Kingdom. These concept stores not only facilitate international money transfers but also provide a premium brand experience and enhanced service levels. This initiative is part of Western Union's broader retail strategy, aiming to offer an omni-channel experience to customers, support local micro-entrepreneurs, and promote financial inclusion within migrant communities.
Western Union continues to innovate with new ventures, such as the launch of WU Digital in San Francisco, CA. This technology-driven platform enhances the company's digital capabilities, providing faster, easier, and more convenient access to its services. The company’s commitment to financial inclusion is evident through its investments in micro-entrepreneurship, allowing retail partners to open exclusive Western Union locations and play a vital role in their communities.
Financially, Western Union is robust, with a strong presence in both the digital and physical realms, offering services across nearly 130 currencies. The company’s mission is to help people and communities prosper by providing accessible financial services, thereby enabling consumers, businesses, financial institutions, and governments to connect with billions of bank accounts, millions of digital wallets and cards, and a global network of retail locations.
For more information, visit www.westernunion.com.
Western Union, in partnership with Orbit S.A., has resumed its money transfer service from the United States to Cuba, allowing customers to send funds to close family members in Cuba through various channels. The service has a maximum transaction limit and is available for bank accounts and debit cards only. The company aims to facilitate essential money transfer services between the U.S. and Cuba.
OXXO and Western Union have announced a strengthening of their cross-border remittance services in Mexico, offering services in more than 21,000 OXXO stores nationwide. This collaboration aims to simplify customers' lives, with easy and secure cash withdrawals of up to 4,000 pesos. The partnership focuses on enhancing customer experience and expanding financial services offerings, demonstrating almost eight years of successful collaboration between the two companies. OXXO and Western Union seek to support financial inclusion and provide quality remittance services, aligning with the Mexican economy's reliance on international remittances.
Western Union and Adonis supermarkets have formed a strategic alliance to enhance cross-border money transfer services in Canada. The partnership will benefit consumers in Montreal by offering Western Union services at two Adonis locations. This collaboration aims to provide quality food and a seamless customer experience, reflecting both companies' commitment to customer satisfaction. The alliance is a part of Western Union's ongoing efforts to expand its service offerings across Canada, ensuring customers have various options for fast, convenient money transfers.
Western Union (WU) will present at the J.P. Morgan Global Technology, Media and Communications Conference on May 21, 2024. The presentation features CEO Devin McGranahan at 8:10 a.m. Eastern Time. Investors can access the webcast on www.westernunion.com and the archived version post-event.
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