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US employers prioritize wellbeing but miss the mark with employees

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WTW's Wellbeing Diagnostic Survey reveals a significant mismatch between employer wellbeing programs and employee needs. While employers prioritize mental (73%) and physical (50%) wellbeing, 66% of employees identify financial wellbeing as their primary concern, which is employers' lowest priority (23%).

According to WTW's 2024 Global Benefits Attitudes Survey, 48% of U.S. employees struggle with moderate or major wellbeing issues, with 56% reporting above-average stress levels. Only 41% feel financially secure, yet employers rate lowest (19%) in financial wellbeing initiative effectiveness.

Companies are planning improvements, with 46% aiming to embed wellbeing programs into company culture, and 71% planning to enhance program communication. The employee net promoter score for wellbeing initiatives has improved from -45 in 2019 to -20 currently.

Il Wellbeing Diagnostic Survey di WTW rivela un significativo disallineamento tra i programmi di benessere offerti dai datori di lavoro e le esigenze dei dipendenti. Mentre i datori di lavoro danno priorità al benessere mentale (73%) e fisico (50%), il 66% dei dipendenti identifica il benessere finanziario come la loro principale preoccupazione, che risulta la priorità più bassa per i datori di lavoro (23%).

Secondo il Global Benefits Attitudes Survey 2024 di WTW, il 48% dei dipendenti americani affronta problemi di benessere moderati o gravi, con il 56% che riporta livelli di stress superiori alla media. Solo il 41% si sente finanziariamente sicuro, eppure i datori di lavoro valutano più basso (19%) l'efficacia delle iniziative di benessere finanziario.

Le aziende stanno pianificando miglioramenti, con il 46% che mira a integrare i programmi di benessere nella cultura aziendale e il 71% che intende migliorare la comunicazione dei programmi. Il punteggio netto dei promotori dei dipendenti per le iniziative di benessere è migliorato da -45 nel 2019 a -20 attualmente.

La Encuesta de Diagnóstico de Bienestar de WTW revela un desajuste significativo entre los programas de bienestar de los empleadores y las necesidades de los empleados. Mientras que los empleadores priorizan el bienestar mental (73%) y físico (50%), el 66% de los empleados identifica el bienestar financiero como su principal preocupación, que es, con un 23%, la prioridad más baja para los empleadores.

Según la Encuesta de Actitudes Globales hacia los Beneficios de WTW de 2024, el 48% de los empleados en EE.UU. lucha con problemas de bienestar moderados o severos, con un 56% que informa niveles de estrés superiores a la media. Solo el 41% se siente seguro financieramente, sin embargo, los empleadores califican más bajo (19%) la efectividad de las iniciativas de bienestar financiero.

Las empresas están planeando mejoras, con un 46% que tiene como objetivo integrar programas de bienestar en la cultura empresarial, y un 71% que planea mejorar la comunicación de los programas. La puntuación neta de promotores de los empleados para las iniciativas de bienestar ha mejorado de -45 en 2019 a -20 actualmente.

WTW의 웰빙 진단 설문조사는 고용주 웰빙 프로그램과 직원의 요구 사이에 상당한 불일치를 드러냅니다. 고용주가 정신적 웰빙(73%)과 신체적 웰빙(50%)을 우선시하는 반면, 66%의 직원이 재정적 웰빙을 주요 관심사로 지목하며, 이는 고용주의 최저 우선사항(23%)입니다.

WTW의 2024 글로벌 복리후생 태도 조사에 따르면, 미국 직원의 48%가 중간 또는 심각한 웰빙 문제를 겪고 있으며, 56%가 평균 이상의 스트레스 수준을 보고하고 있습니다. 재정적 안정성을 느끼는 직원은 41%에 불과하지만, 고용주는 재정적 웰빙 이니셔티브의 효과성을 가장 낮은 점수(19%)로 평가합니다.

기업들은 개선 계획을 세우고 있으며, 46%가 웰빙 프로그램을 기업 문화에 통합할 계획이며, 71%는 프로그램 커뮤니케이션 강화 계획을 세우고 있습니다. 웰빙 이니셔티브에 대한 직원의 순추천점수는 2019년 -45에서 현재 -20으로 개선되었습니다.

Le Diagnostic de Bien-Être de WTW révèle un décalage significatif entre les programmes de bien-être des employeurs et les besoins des employés. Alors que les employeurs privilégient le bien-être mental (73%) et physique (50%), 66% des employés identifient le bien-être financier comme leur principale préoccupation, ce qui est la priorité la plus basse pour les employeurs (23%).

Selon le Global Benefits Attitudes Survey 2024 de WTW, 48% des employés américains rencontrent des problèmes de bien-être modérés ou graves, avec 56% signalant des niveaux de stress supérieurs à la moyenne. Seuls 41% se sentent financièrement sécurisés, mais les employeurs évaluent le moins (19%) l'efficacité des initiatives de bien-être financier.

Les entreprises planifient des améliorations, avec 46% visant à intégrer des programmes de bien-être dans la culture d'entreprise, et 71% prévoyant d'améliorer la communication des programmes. Le score net des promoteurs des employés pour les initiatives de bien-être est passé de -45 en 2019 à -20 actuellement.

Die Wellbeing-Diagnoseumfrage von WTW zeigt eine erhebliche Diskrepanz zwischen den Wellness-Programmen der Arbeitgeber und den Bedürfnissen der Beschäftigten. Während die Arbeitgeber das mentale (73%) und körperliche (50%) Wohlbefinden priorisieren, identifizieren 66% der Beschäftigten das finanzielle Wohlbefinden als ihre Hauptsorge, was die niedrigste Priorität der Arbeitgeber (23%) darstellt.

Laut der Global Benefits Attitudes Survey 2024 von WTW haben 48% der US-Arbeitnehmer moderate oder erhebliche Wohlfühlprobleme, wobei 56% überdurchschnittliche Stresslevel melden. Nur 41% fühlen sich finanziell sicher, dennoch bewerten Arbeitgeber die Effektivität von finanziellen Wohlfühlinitiativen am niedrigsten (19%).

Unternehmen planen Verbesserungen, wobei 46% beabsichtigen, Wohlergehensprogramme in die Unternehmenskultur zu integrieren und 71% planen, die Kommunikation der Programme zu verbessern. Der NPS (Net Promoter Score) der Beschäftigten für Wohlergehensinitiativen hat sich von -45 im Jahr 2019 auf aktuell -20 verbessert.

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Employees want greater financial wellbeing support, according to WTW research

NEW YORK, Oct. 31, 2024 (GLOBE NEWSWIRE) -- While employers are taking steps to support employees’ physical and mental wellbeing, there is a disparity between the focus of employer wellbeing programs and what employees need the most. This is according to the latest Wellbeing Diagnostic Survey by WTW (NASDAQ: WTW), a leading global advisory, broking and solutions company.

The survey found U.S. employers are prioritizing support for mental (73%) and physical (50%) wellbeing. Yet, employees say that financial wellbeing support is their top area of concern (66%), despite being the lowest priority for employers (23%).

Almost half of U.S. employees (48%) are struggling with moderate or major issues in at least two areas of their wellbeing, according to WTW’s 2024 Global Benefits Attitudes Survey (GBAS). Employees with wellbeing issues show lower productivity (higher absence and presenteeism) and report higher rates of burnout and lower levels of engagement. Over half of employees (56%) have above-average levels of stress, while 37% have reported symptoms of anxiety or depression.

“The mental health crisis has brought employee wellbeing to the forefront of employers’ minds in recent years,” said Regina Ihrke, Health, Equity and Wellbeing leader, North America, WTW. “Companies have been leaning heavily into physical and mental wellbeing to make it a core part of their human capital strategy. We know that these investments have improved employees’ perceptions of the growing initiatives.”

“Organizations that are highly effective at employee wellbeing often report better business outcomes, such as enhanced financial performance and reduced employee turnover. However, there is a disconnect between the wellbeing areas that employers are investing in and what employees are saying they need help with,” said Ihrke.

Indeed, employers are showing to be least effective in the areas where employees need the most help, identifying financial wellbeing initiatives at the very bottom (19%). Only two in five employees (41%), however, feel financially secure and identify that their financial situation is the area of their wellbeing where they face the biggest challenges, according to GBAS.

Employees report mixed feelings about employer initiatives with a net promoter score (a measure of customer loyalty and satisfaction with a company) of –20; however, employers have made significant progress since 2019 when the net promoter score was –45. Companies are committed to seeking additional improvement over the next three years, with 46% striving to embed wellbeing programs and practices into their company culture and effectively communicating its value to employees throughout the year, compared with 33% today.

Moreover, more than four in five (91%) are prioritizing the employee experience as an outcome of their wellbeing strategy, and 37% are looking to make wellbeing a foundational element of their human capital strategy in the next three years, compared with only 11% today. Specifically, many employers (71%) are planning to boost communication about their wellbeing programs and connect wellbeing to company culture (49%) to raise the bar on employee health and wellbeing.

“The delivery of wellbeing initiatives is just as important as the content of the programs. Communication, accessibility and creating a connected culture that links back to company and employee values is key to building a stronger employee experience when it comes to wellbeing. It’s important that employers focus on getting the right priorities in place to support the varied needs of their workforce as well as creating an enabling environment that promotes the services they make available,” said Jill Havely, managing director, Employee Experience, WTW.

About the study

The 2024 Wellbeing Diagnostic Survey was conducted from March to April 2024. Respondents include 535 U.S. employees working at medium and large private sector employers, representing a broad range of industries.

The 2024 Global Benefits Attitudes Survey was conducted from January to March 2024. Respondents include 10,000 U.S. employees working at medium and large private sector employers, representing a broad range of industries.

About WTW

At WTW (NASDAQ: WTW), we provide data-driven, insight-led solutions in the areas of people, risk and capital. Leveraging the global view and local expertise of our colleagues serving 140 countries and markets, we help organizations sharpen their strategy, enhance organizational resilience, motivate their workforce and maximize performance.

Working shoulder to shoulder with our clients, we uncover opportunities for sustainable success—and provide perspective that moves you. Learn more at wtwco.com.

Media contacts:

Stacy Bronstein
stacy.bronstein@wtwco.com

Ileana Feoli
ileana.feoli@wtwco.com


FAQ

What percentage of US employees are struggling with wellbeing issues according to WTW's 2024 survey?

According to WTW's 2024 Global Benefits Attitudes Survey, 48% of U.S. employees are struggling with moderate or major issues in at least two areas of their wellbeing.

How many employers prioritize mental health support according to WTW's latest survey?

73% of employers prioritize mental health support according to WTW's latest Wellbeing Diagnostic Survey.

What is the current employee net promoter score for wellbeing initiatives according to WTW?

The current net promoter score for wellbeing initiatives is -20, showing improvement from -45 in 2019.

What percentage of employees feel financially secure according to WTW's 2024 survey?

Only 41% of employees feel financially secure according to WTW's 2024 Global Benefits Attitudes Survey.

How many employers plan to boost communication about wellbeing programs according to WTW?

71% of employers are planning to boost communication about their wellbeing programs.

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