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Aqua Pennsylvania Encourages Customers to Apply for Monthly Discounts on Water and Wastewater Bills

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Aqua Pennsylvania announces its Customer Assistance Program (CAP) offering monthly discounts on water and wastewater bills for qualifying customers. The year-round program, administered through the Dollar Energy Fund, provides financial assistance based on household size and income levels. For example, a single-person household with gross monthly income of $2,510 or annual income of $30,120 may qualify. The program scales up to eight-person households earning $8,786.67 monthly or $105,440 annually, with additional allowances for larger families.

Aqua Pennsylvania annuncia il suo Programma di Assistenza ai Clienti (CAP), che offre sconti mensili sulle bollette di acqua e acque reflue per i clienti idonei. Il programma, attivo tutto l'anno e gestito attraverso il Dollar Energy Fund, fornisce assistenza finanziaria basata sulla dimensione del nucleo familiare e sui livelli di reddito. Ad esempio, un nucleo familiare di una sola persona con un reddito lordo mensile di $2,510 o un reddito annuale di $30,120 potrebbe essere idoneo. Il programma si estende fino ai nuclei familiari composti da otto persone che guadagnano $8,786.67 al mese o $105,440 all'anno, con ulteriori agevolazioni per le famiglie più numerose.

Aqua Pennsylvania anuncia su Programa de Asistencia al Cliente (CAP), que ofrece descuentos mensuales en las facturas de agua y aguas residuales para clientes calificados. El programa, disponible durante todo el año y administrado a través del Dollar Energy Fund, proporciona asistencia financiera basándose en el tamaño del hogar y los niveles de ingresos. Por ejemplo, un hogar de una sola persona con un ingreso mensual bruto de $2,510 o un ingreso anual de $30,120 puede calificar. El programa se amplía hasta los hogares compuestos por ocho personas que ganan $8,786.67 mensuales o $105,440 anuales, con asignaciones adicionales para familias más grandes.

Aqua Pennsylvania는 자격이 있는 고객을 위해 수도 및 하수도 요금에 대한 월별 할인을 제공하는 고객 지원 프로그램(CAP)을 발표합니다. 연중 운영되는 이 프로그램은 Dollar Energy Fund를 통해 관리되며, 가정의 크기와 소득 수준에 따라 재정 지원을 제공합니다. 예를 들어, 월 총 소득이 $2,510이거나 연 소득이 $30,120인 1인 가구는 자격을 얻을 수 있습니다. 이 프로그램은 최대 8인 가구에 대해 월 $8,786.67 또는 연 $105,440을 벌어들이는 경우에도 적용되며, 더 큰 가정에 대한 추가 지원이 제공됩니다.

Aqua Pennsylvania annonce son Programme d’Aide aux Clients (CAP) offrant des remises mensuelles sur les factures d'eau et d’eaux usées pour les clients éligibles. Le programme, disponible toute l'année et géré par le biais du Dollar Energy Fund, fournit une aide financière en fonction de la taille du foyer et des niveaux de revenu. Par exemple, un foyer d'une personne avec un revenu brut mensuel de $2,510 ou un revenu annuel de $30,120 peut être éligible. Le programme s'étend jusqu'aux foyers de huit personnes gagnant $8,786.67 par mois ou $105,440 par an, avec des allocations supplémentaires pour les familles plus nombreuses.

Aqua Pennsylvania kündigt sein Kundenhilfsprogramm (CAP) an, das monatliche Rabatte auf Wasser- und Abwassergebühren für berechtigte Kunden anbietet. Das ganzjährige Programm, das über den Dollar Energy Fund verwaltet wird, bietet finanzielle Unterstützung, die auf der Größe des Haushalts und den Einkommensniveaus basiert. Zum Beispiel könnte ein Einpersonenhaushalt mit einem monatlichen Bruttoeinkommen von $2,510 oder einem Jahreseinkommen von $30,120 berechtigt sein. Das Programm erstreckt sich bis zu acht Personen haushalten, die monatlich $8,786.67 oder jährlich $105,440 verdienen, mit zusätzlichen Beihilfen für größere Familien.

Positive
  • Implementation of financial assistance program to help customers manage utility bills
  • Comprehensive income-based qualification system accommodating various household sizes
  • Year-round availability of the assistance program
Negative
  • None.

Insights

This customer assistance program announcement, while well-intentioned, is a routine update of an existing program and doesn't materially impact WTRG's financial performance or stock value. The income thresholds and assistance details are standard for utility assistance programs, aligning with industry norms for customer support initiatives. While this demonstrates good corporate citizenship and regulatory compliance, it doesn't represent a significant change in business operations or financial outlook.

As part of Aqua’s continued commitment to affordability, qualifying customers can enroll in the company’s Customer Assistance Program

BRYN MAWR, Pa.--(BUSINESS WIRE)-- Aqua Pennsylvania, an Essential Utilities company, reminds customers in need of financial assistance to apply for monthly discounts on their water and wastewater bills through its Customer Assistance Program (CAP). CAP is a year-round program administered through the Dollar Energy Fund (DEF).

“Aqua is dedicated to supporting our customers in need,” said Essential Utilities Director of Community Assistance Programs Rita Black. “We understand that unexpected financial challenges and limited household income can increase the stress associated with paying bills, especially for an essential resource like water. We encourage our customers in need to take advantage of this valuable program.”

Customers can use DEF’s income calculator to check their eligibility status and can reference the income guidelines* below:

*Income before taxes.

Household Size

Gross Monthly Income

Gross Annual Income

1

$2,510.00

$30,120.00

2

$3,406.67

$40,880.00

3

$4,303.33

$51,640.00

4

$5,200.00

$62,400.00

5

$6,096.67

$73,160.00

6

$6,993.33

$83,920.00

7

$7,890.00

$94,680.00

8

$8,786.67

$105,440.00

For each additional
person add

$896.67

$10,760.00

To apply, call 1-888-282-6816, visit www.hardshiptools.org/MyApp for detailed information on eligibility requirements and application instructions, or visit several community-based organizations who are available to assist customers wishing to enroll in the program. For more information, visit Aqua Pennsylvania’s CAP page.

Aqua has multiple programs to support customers who need a helping hand. Visit AquaWater.com to learn more.

About Aqua Pennsylvania

Aqua Pennsylvania provides water and wastewater service to approximately 1.5 million people in 32 counties throughout the Commonwealth of Pennsylvania. Visit AquaWater.com for more information or follow @MyAquaWater on Facebook and @MyAquaWater on X.

About Essential

Essential Utilities, Inc. (NYSE: WTRG) delivers safe, clean, reliable services that improve quality of life for individuals, families, and entire communities. With a focus on water, wastewater and natural gas, Essential is committed to sustainable growth, operational excellence, a superior customer experience, and premier employer status. We are advocates for the communities we serve and are dedicated stewards of natural lands, protecting more than 7,600 acres of forests and other habitats throughout our footprint.

Operating as the Aqua and Peoples brands, Essential serves approximately 5.5 million people across nine states. Essential is one of the most significant publicly traded water, wastewater service and natural gas providers in the U.S. Learn more at www.essential.co.

Forward-Looking Statements

This release contains forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995, which generally include words such as “believes,” “expects,” “intends,” “anticipates,” “estimates,” “will” and similar expressions. The company can give no assurance that any actual or future results or events discussed in these statements will be achieved. Any forward-looking statements represent its views only as of today and should not be relied upon as representing its views as of any subsequent date. Readers are cautioned that such forward-looking statements are subject to a variety of risks and uncertainties that could cause the company’s actual results to differ materially from the statements contained in this release. Such forward-looking statements include, but are not limited to, statements relating to the capital to be invested by the company over the next ten years and regulatory approval for interconnection of water systems. There are important factors that could cause actual results to differ materially from those expressed or implied by such forward-looking statements including the factors discussed in our Annual Report on Form 10-K and our Quarterly Reports on Form 10-Q, which is filed with the Securities and Exchange Commission. For more information regarding risks and uncertainties associated with the company’s business, please refer to the company’s annual, quarterly and other SEC filings. The company is not under any obligation – and expressly disclaims any such obligation – to update or alter its forward-looking statements whether as a result of new information, future events or otherwise.

WTRGG

Media:

Patrick Wenger

Aqua Communications Manager

O: 610.645.1175

PMWenger@aquawater.com

Source: Aqua Pennsylvania

FAQ

What are the income requirements for Aqua Pennsylvania's Customer Assistance Program (WTRG)?

Income requirements vary by household size. For a single person, the gross monthly income limit is $2,510 ($30,120 annually), scaling up to $8,786.67 monthly ($105,440 annually) for eight-person households, with additional $896.67 monthly allowances per extra person.

How can customers apply for Aqua Pennsylvania's CAP program (WTRG)?

Customers can apply by calling 1-888-282-6816, visiting www.hardshiptools.org/MyApp, or through community-based organizations that assist with enrollment.

What type of assistance does Aqua Pennsylvania's CAP program provide (WTRG)?

The program provides monthly discounts on water and wastewater bills for qualifying customers based on their household size and income levels.

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