Wolters Kluwer triumphs with nine 2021 International Business Awards

Rhea-AI Summary

Wolters Kluwer Compliance Solutions has achieved notable success at the 2021 International Business Awards, securing nine awards including a Gold-level accolade for OneSumX® for Compliance Program Management. The awards highlight product innovation and customer service excellence, with numerous distinctions across various categories, such as Best Artificial Intelligence/Machine Learning Solution and Best FinTech Solution. The accolades reflect the company's commitment to addressing customer pain points in compliance and risk management, enhancing overall service delivery.

Positive

• Awarded nine accolades at the 2021 International Business Awards, showcasing product innovation.
• Gold-level award for OneSumX® for Compliance Program Management, enhancing compliance management for financial institutions.
• Recognition for the use of artificial intelligence in regulatory change management.
• Improved customer service initiative, My Account, contributing to enhanced user experience.

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• None.

Product innovation, customer service excellence reflected in financial technology wins

MINNEAPOLIS--(BUSINESS WIRE)-- Wolters Kluwer Compliance Solutions has earned nine 2021 International Business Awards, part of the esteemed Stevie Awards program, for product innovation and customer service excellence. The wins include a Gold-level award for OneSumX® for Compliance Program Management, several distinctions for the use of artificial intelligence to manage regulatory change, and an accolade for Compliance Solutions’ “My Account” customer service initiative.

OneSumX® for Compliance Program Management, which won in the “Best Governance, Risk & Compliance Solution” category, helps compliance professionals efficiently measure, monitor, and manage their compliance programs via seven fundamental offerings that feed into a central CPM interface, delivering a single view of regulatory risk that can be articulated across an entire organization. With interconnected topics such as risk and controls, tests, policies and procedures, and regulatory change, the solution provides financial institutions a common language, approach, and methodology in which all parts of one’s compliance program can intersect.

Among five Silver-level wins, Wolters Kluwer won “Best Artificial Intelligence/ Machine Learning Solution” for its OneSumX® ProViso solution; “Best Big Data Solution” for its OneSumX® for Regulatory Change Management offering; and “Best FinTech Solution” for its iLien for Lien Management product. CASH Suite™ also won Silver-level distinction in the “Best Business-to-Business Product” category, as did Expere® Language Translation for “Best FinTech Solution.”

Among other wins were Online Applications for the “Best Financial Services” category; TSoftPlus for Paycheck Protection Program under “COVID-19 Response, Most Valuable Technical Innovation;” and the successful “My Account” initiative, which won for “Best Customer Service Team of the Year.” As supported by customer testimonials shared in the award entry, My Account has noticeably enhanced the user experience and functionality of Wolters Kluwer’s proprietary customer support system, providing customers a comprehensive, real-time view of their account information with enhanced functionality to view account balances, outstanding invoices, order status, and tracking numbers for print orders.

“These impressive wins share a commonality in that they were conceived, developed and further refined with the direct input and feedback of our customers,” said Steve Meirink, Executive Vice President and General Manager, Compliance Solutions. “The result has been the delivery of expert solutions that effectively address major pain points, solving for challenges ranging from operational workflow issues and managing regulatory complexity to helping demonstrate compliance across their organizations. These latest industry accolades affirm and reinforce our purpose-driven mission to enable professionals around the world to make an impact of significance for their customers when it matters most.”

Now in its 18^th year, The International Business Awards® honor and generate public recognition of the achievements and positive contributions of organizations and working professionals worldwide.

Wolters Kluwer Compliance Solutions is a market leader and trusted provider of risk management and regulatory compliance solutions and services to U.S. banks and credit unions, insurers and securities firms. The business, which sits within Wolters Kluwer’s Governance, Risk & Compliance (GRC) division, helps these financial institutions efficiently manage risk and regulatory compliance obligations, and gain the insights needed to focus on better serving their customers and growing their business.

Wolters Kluwer’s GRC division provides an array of expert solutions to help financial institutions manage regulatory and risk obligations. Wolters Kluwer Compliance Solutions’ eOriginal® suite of purpose-built, digital lending solutions, for example, helps lenders digitize their transactions and features electronic signatures, collateral authentication and an electronic vault. Compliance Solutions’ iLien Motor Vehicle provides for the processing and management of motor vehicle titles and liens, helping solve the most unique and complicated challenges in title perfection. Wolters Kluwer Finance, Risk & Regulatory Reporting (FRR), meanwhile, is a global market leader in the provision of integrated regulatory compliance and reporting solutions. The division’s legal solutions business are Wolters Kluwer CT Corporation and Wolters Kluwer ELM Solutions.

About Wolters Kluwer Governance, Risk & Compliance

Governance, Risk & Compliance is a division of Wolters Kluwer, which provides legal and banking professionals with solutions to help ensure compliance with ever-changing regulatory and legal obligations, manage risk, increase efficiency, and produce better business outcomes. GRC offers a portfolio of technology-enabled expert services and solutions focused on legal entity compliance, legal operations management, banking product compliance, and banking regulatory compliance.

Wolters Kluwer (AEX: WKL) is a global leader in information services and solutions for professionals in the health, tax and accounting, risk and compliance, finance and legal sectors. Wolters Kluwer reported 2020 annual revenues of €4.6 billion. The company, headquartered in Alphen aan den Rijn, the Netherlands, serves customers in over 180 countries, maintains operations in over 40 countries and employs 19,200 people worldwide.

View source version on businesswire.com: https://www.businesswire.com/news/home/20210927005055/en/

Paul Lyon

Global Corporate Communications Director

Governance, Risk & Compliance Division

Wolters Kluwer

Office +44 20 3197 6586

Paul.Lyon@wolterskluwer.com

David Feider

Corporate Communications Manager, Banking & Regulatory Compliance

Governance, Risk & Compliance Division

Wolters Kluwer

Tel: +1 612-852-7966

David.feider@wolterskluwer.com

On Twitter: @davidafeider

Source: Wolters Kluwer

FAQ

What awards did WTKWY win at the 2021 International Business Awards?

WTKWY won nine awards, including a Gold-level award for OneSumX® for Compliance Program Management.

How does OneSumX® benefit compliance professionals?

OneSumX® helps compliance professionals measure, monitor, and manage compliance programs effectively.

What category did WTKWY's OneSumX® solution win at the Stevie Awards?

OneSumX® won in the 'Best Governance, Risk & Compliance Solution' category.

What are some key features of My Account customer service initiative?

My Account enhances user experience by providing real-time account information and improved functionality for tracking orders.