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WNS (Holdings) Limited (NYSE: WNS) is a leading global business process management (BPM) company that offers a diverse range of services to over 200 clients worldwide. Known for its operational excellence and deep domain expertise in key industry verticals, WNS serves sectors such as travel, insurance, banking and financial services, manufacturing, retail and consumer packaged goods, shipping and logistics, healthcare, and utilities.
WNS provides a comprehensive suite of BPM services, including finance and accounting, customer care, technology solutions, research and analytics, and both back-office and front-office processes tailored to specific industries. The company employs over 29,830 professionals across 37 delivery centers in various countries, including China, Costa Rica, India, the Philippines, Poland, Romania, South Africa, Sri Lanka, the UK, and the US.
As a strategic partner, WNS focuses on managing complex processes that significantly impact clients' bottom lines. The company adopts an end-to-end vertical approach to service delivery and leverages technology-led BPM solutions. This has positioned WNS as a trusted partner for business transformation and operational efficiency.
WNS operates through multiple segments, including Banking/Financial Services and Insurance; Travel, Shipping/Logistics, and Utilities; Manufacturing/Retail/Consumer, Hi-tech/Professional Services, and Procurement; and Healthcare/Life Sciences. Geographically, the majority of the company's revenue comes from North America, primarily the US, followed by the UK. WNS also maintains a presence in Australia, Europe (excluding the UK), and South Africa.
WNS (Holdings) Limited (NYSE: WNS) reported its fiscal 2023 fourth quarter and full year results, showcasing a continued growth trajectory. For Q4, revenue reached $314.9 million, a 5.4% increase year-over-year, while profit stood at $36.4 million, down from $38.9 million in Q4 2022. Adjusted net income for the same period rose to $52.4 million, compared to $48.3 million last year. For the full fiscal year, WNS reported revenue of $1,224.3 million, representing a 10.3% year-over-year growth, with adjusted diluted EPS of $3.86. Guidance for fiscal 2024 projects revenue to be between $1,290 million and $1,348 million, indicating a growth rate of 11% to 16%.
WNS (Holdings) Limited, a leader in Business Process Management, has launched WNS TRAVOGUE, a suite of digital solutions tailored for the travel and hospitality sectors. This initiative capitalizes on over twenty years of industry experience and aims to enhance growth and innovation. WNS TRAVOGUE encompasses six core areas: TravXP for customer engagement, TravOps for operational excellence, TravRev for sustainable revenue, TravControl for financial management, TravGreen for sustainability initiatives, and TravConsult for comprehensive transformations. The development aligns with evolving customer expectations, emphasizing a 'digital-first' approach and WNS’s dedication to improving brand experiences.
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