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Walmart’s Drone Delivery Takes Flight in Arizona with DroneUp

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Walmart has launched its drone delivery service in Arizona, specifically in the Phoenix market, allowing select customers to receive deliveries from 4 stores within 30 minutes. This service includes over 10,000 eligible items and comes with a delivery fee of $3.99. Orders can be placed online, and new customers can use a promo code for free delivery. Walmart aims to expand this service to additional states by the end of the year, targeting four million additional U.S. households.

Positive
  • Expansion of same-day drone delivery service in Arizona to enhance customer convenience.
  • Successful execution of thousands of same-day drone deliveries to date.
  • Low delivery fee of $3.99, with promotional offers for new customers.
Negative
  • None.

Select customers in 2 Arizona cities can take advantage of same-day delivery via drone

BENTONVILLE, Ark.--(BUSINESS WIRE)-- Santa’s sleigh may not be the only thing seen flying in the skies of Arizona. Walmart’s drone delivery service is now available for select customers in the Phoenix market. The new delivery option will be fulfilled from 4 stores, making it easier than ever for customers to grab those last-minute gifts. No assistance from Rudolph needed.

Walmart’s Drone Delivery Takes Flight in Arizona with DroneUp (Photo: Business Wire)

Walmart’s Drone Delivery Takes Flight in Arizona with DroneUp (Photo: Business Wire)

This marks the first time customers in Arizona can take advantage of Walmart’s drone delivery, following the retailer’s earlier announcement of plans to expand its DroneUp network to reach four million additional households across 6 states, including Arizona. From last minute meal solutions to a package of Christmas cookies, Walmart has successfully executed thousands of same-day drone deliveries to date.

“Drone delivery makes it possible for our customers to shop those last-minute or forgotten items with ease, in a package that’s frankly really cool. Being on the forefront of that innovation at Walmart is something we’re proud of,” said Vik Gopalakrishnan, vice president, innovation & automation, Walmart U.S. “It may seem like a futuristic option, but it’s giving our customers what they’ve always wanted, and that’s time back to focus on what is most important to them.”

Here's how it works:

Customers living within a mile of a participating store can place orders through www.droneupdelivery.com between the hours of 8:00 a.m. - 8:00 p.m. local time. Drones can deliver more than 10,000 eligible Walmart items up to ten pounds, including fragile items like eggs, in as little as 30 minutes. There are no order minimums and the delivery fee is just $3.99. With use of promo code FreeDeliveryAZ, customers using drone delivery for the first time will have the delivery fee waived. Once the items are packaged and loaded into the drone, the order is then delivered using a cable that gently lowers the package into the customer’s yard.

Drone delivery is now offered from these stores in Arizona:

  • Walmart Supercenter #3896
    21655 N Lake Pleasant Pkwy, Peoria, AZ 85382
  • Walmart Supercenter #1533
    7975 W Peoria Ave, Peoria, AZ 85345
  • Walmart Supercenter #3241
    18551 N 83rd Ave, Glendale, AZ 85308
  • Walmart Supercenter #1532
    5845 W Bell Rd, Glendale, AZ 85308

In partnership with DroneUp, Walmart will offer drone delivery in five other states in addition to Arizona by the end of the year, including: Arkansas, Florida, Texas, Utah and Virginia. In total, there will be 34 stores making drone delivery available in 23 cities nationwide by year end.

“Our mission is to set the gold standard for drone delivery and by partnering with Walmart, bring the incredible benefits that drones offer to local communities, organizations, and businesses,” said Tom Walker, CEO of DroneUp. “Our approach is unique; we practice safety above all else and incorporate state-of-the-art technology. Our strong relationship with the FAA has also been critical to our success as we build an infrastructure that supports growth and great career programs for operators now and in the future.”

DroneUp deliveries are powered by a team of certified pilots operating within FAA guidelines to safely manage flight operations. Deliveries will be made to the safest location of the customer’s home, such as in the front or backyard or driveway. Customers can check if drone delivery is available to their homes by visiting www.droneupdelivery.com.

About Walmart

Walmart Inc. (NYSE: WMT) helps people around the world save money and live better - anytime and anywhere - in retail stores, online, and through their mobile devices. Each week, approximately 230 million customers and members visit more than 10,500 stores and numerous eCommerce websites under 46 banners in 24 countries. With fiscal year 2022 revenue of $573 billion, Walmart employs approximately 2.3 million associates worldwide. Walmart continues to be a leader in sustainability, corporate philanthropy and employment opportunity. Additional information about Walmart can be found by visiting corporate.walmart.com, on Facebook at facebook.com/walmart and on Twitter at twitter.com/walmart and on LinkedIn at linkedin.com/company/walmart.

About Walmart in Arizona

Walmart Inc. (NYSE: WMT) helps people around the world save money and live better – anytime and anywhere – in retail stores, online and through their mobile devices. In Arizona we serve customers at 124 retail units and online through Walmart Online Grocery, http://Walmart.com and our family of brands. We are proud to employ 37,432 associates in Arizona. Walmart supports local businesses, spending $1.3 billion with Arizona suppliers in FYE21 and supporting 26,358 Arizona supplier jobs. Walmart continues to be a leader in employment opportunity, sustainability, and corporate philanthropy. In FY21, Walmart and the Walmart Foundation contributed nearly $32 million in cash and in-kind donations to local nonprofits in Arizona. Additional information about Walmart can be found by visiting our corporate website and our Instagram, Facebook and Twitter channels.

About DroneUp

DroneUp is an American technology company that combines airspace solutions, software applications, analytics platforms, and a trusted team of industry leaders to help companies operate at scale with drone innovation.

In 2021, DroneUp received a significant investment from the #1 retailer in the world, Walmart, Inc. DroneUp was founded in 2016 and is headquartered in Virginia Beach, Virginia.

For more information: https://www.droneup.com.

Lindsey Coulter

1-800-331-0085

https://corporate.walmart.com/news/contact-media-relations

DroneUp:

Patrick Santucci

patrick.santucci@droneup.com

Source: Walmart Inc.

FAQ

What is Walmart's new delivery service in Arizona?

Walmart has launched a drone delivery service in Arizona, particularly in the Phoenix area, enabling select customers to receive deliveries from four stores within 30 minutes.

How does Walmart's drone delivery service work?

Customers within a mile of a participating store can order online during specified hours, with drones delivering eligible items weighing up to ten pounds.

What items can be delivered by Walmart's drone service?

Walmart's drone delivery includes over 10,000 eligible items, such as groceries and fragile items.

What are the costs associated with Walmart's drone delivery service?

The delivery fee is $3.99, but first-time customers can use a promo code for free delivery.

When will Walmart expand its drone delivery service beyond Arizona?

Walmart plans to expand its drone delivery service to five additional states by the end of the year.

Walmart Inc.

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