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Walmart Raises the Bar for Inclusive Shopping with Specialized Caroline';s Carts in New Mexico

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Walmart (WMT) has introduced Caroline's Carts in all its New Mexico stores, enhancing accessibility for customers with disabilities. This initiative is part of a multimillion-dollar investment to improve inclusivity across all Walmart stores. The specially designed carts can hold 35-250 pounds and are aimed at helping caregivers of children and adults with disabilities navigate stores more easily.

Walmart plans to equip all Supercenters with two Caroline's Carts and all Neighborhood Markets with at least one, totaling about 8,000 carts nationwide by early 2025. This order is larger than all previous Caroline's Cart orders combined since 2012. The initiative follows Walmart's successful introduction of sensory-friendly hours last year, which have been extended year-round due to positive customer response.

Walmart (WMT) ha introdotto Caroline's Carts in tutti i suoi negozi del New Mexico, migliorando l'accessibilità per i clienti con disabilità. Questa iniziativa fa parte di un investimento di milioni di dollari per migliorare l'inclusività in tutti i punti vendita Walmart. I carrelli progettati appositamente possono sostenere tra 35 e 250 libbre e sono pensati per aiutare i caregiver di bambini e adulti con disabilità a muoversi più facilmente nei negozi.

Walmart prevede di dotare tutti i Supercenters di due Caroline's Carts e tutti i Neighborhood Markets di almeno uno, per un totale di circa 8.000 carrelli a livello nazionale entro l'inizio del 2025. Quest'ordine è più grande di tutti i precedenti ordini di Caroline's Cart messi insieme dal 2012. L'iniziativa segue il successo di Walmart nell'introdurre ore sensoriali lo scorso anno, che sono state ampliate per tutto l'anno grazie alla positiva risposta dei clienti.

Walmart (WMT) ha introducido Caroline's Carts en todas sus tiendas de Nuevo México, mejorando la accesibilidad para los clientes con discapacidades. Esta iniciativa es parte de una inversión multimillonaria para mejorar la inclusión en todas las tiendas de Walmart. Los carritos diseñados especialmente pueden soportar entre 35 y 250 libras y están destinados a ayudar a los cuidadores de niños y adultos con discapacidades a navegar por las tiendas con mayor facilidad.

Walmart planea equipar todos los Supercenters con dos Caroline's Carts y todos los Neighborhood Markets con al menos uno, totalizando alrededor de 8,000 carritos a nivel nacional para principios de 2025. Este pedido es más grande que todos los pedidos anteriores de Caroline's Cart combinados desde 2012. La iniciativa sigue a la exitosa introducción de horarios amigables con los sentidos el año pasado, que han sido extendidos durante todo el año debido a la positiva respuesta de los clientes.

월마트(WMT)는 뉴멕시코의 모든 매장에서 캐롤라인스 카트(Caroline's Carts)를 도입하여 장애인을 위한 접근성을 강화했습니다. 이 이니셔티브는 모든 월마트 매장에서 포용성을 향상시키기 위한 수백만 달러 규모의 투자의 일환입니다. 특별히 설계된 카트는 35-250파운드를 수용할 수 있으며, 장애인을 둔 아동과 성인의 돌보는 사람들이 매장을 더 쉽게 탐색할 수 있도록 돕기 위해 제작되었습니다.

월마트는 모든 수퍼센터에 두 개의 캐롤라인스 카트를 배치하고, 모든 이웃 시장에 최소 한 개를 배치할 계획이며, 2025년 초까지 총 8,000개의 카트를 전국적으로 보급할 예정입니다. 이 주문은 2012년 이후 모든 이전 캐롤라인스 카트 주문을 합친 것보다 큽니다. 이 이니셔티브는 지난해 고객의 긍정적인 반응 덕분에 연중 계속 연장된 감각 친화적 시간의 성공적인 도입에 이어 나옵니다.

Walmart (WMT) a introduit Caroline's Carts dans tous ses magasins du Nouveau-Mexique, améliorant ainsi l'accessibilité pour les clients handicapés. Cette initiative fait partie d'un investissement de plusieurs millions de dollars pour améliorer l'inclusivité dans tous les magasins Walmart. Les caddies spécialement conçus peuvent contenir entre 35 et 250 livres et visent à aider les aidants de personnes handicapées à naviguer plus facilement dans les magasins.

Walmart prévoit d'équiper tous les Supercenters de deux Caroline's Carts et tous les Neighborhood Markets d'au moins un, totalisant environ 8 000 caddies à l'échelle nationale d'ici début 2025. Cette commande est plus importante que toutes les commandes précédentes de Caroline's Cart combinées depuis 2012. L'initiative fait suite à l'introduction réussie par Walmart d'heures adaptées aux sens l'an dernier, qui ont été prolongées tout au long de l'année en raison de la réponse positive des clients.

Walmart (WMT) hat Caroline's Carts in allen seinen Geschäften in New Mexico eingeführt, um die Zugänglichkeit für Kunden mit Behinderungen zu verbessern. Diese Initiative ist Teil einer Investition in Millionenhöhe, um die Inklusivität in allen Walmart-Filialen zu fördern. Die speziell gestalteten Einkaufswagen können zwischen 35 und 250 Pfund tragen und sollen Betreuern von Kindern und Erwachsenen mit Behinderungen helfen, die Geschäfte leichter zu navigieren.

Walmart plant, alle Supercenter mit zwei Caroline's Carts und alle Neighborhood Markets mit mindestens einem auszustatten, insgesamt etwa 8.000 Wagen landesweit bis Anfang 2025. Diese Bestellung ist größer als alle bisherigen Bestellungen von Caroline's Cart seit 2012. Die Initiative folgt der erfolgreichen Einführung von sinnesfreundlichen Stunden im letzten Jahr, die aufgrund der positiven Kundenreaktionen nun das ganze Jahr über angeboten werden.

Positive
  • Introduction of Caroline's Carts in all New Mexico stores, enhancing accessibility
  • Multimillion-dollar investment in inclusivity across all Walmart stores
  • Plan to equip all Supercenters with two Caroline's Carts and Neighborhood Markets with at least one
  • Total of about 8,000 Caroline's Carts to be deployed nationwide by early 2025
  • Successful implementation and extension of sensory-friendly hours across all U.S. and Puerto Rico stores
Negative
  • None.

The innovatively designed carts enhance in-store accessibility for customers needing additional support

SANTA FE, N.M.--(BUSINESS WIRE)-- Today, Walmart introduced Caroline’s Carts into all its New Mexico stores. The specially designed carts help caregivers of children and adults with disabilities navigate all Walmart stores in New Mexico more easily. The retailer’s multimillion-dollar investment is part of a larger commitment to champion inclusivity and accessibility in all its stores.

Caroline’s Cart occupied by 10-year-old child giving a high-five to his mother in Walmart store. (Photo: Business Wire)

Caroline’s Cart occupied by 10-year-old child giving a high-five to his mother in Walmart store. (Photo: Business Wire)

“Helping our customers save money and live better is more than our mission – it’s our driving force,” said Cedric Clark, executive vice president of store operations at Walmart. “Equipping our stores with Caroline’s Carts provides some relief to parents and caregivers who need this tool and know it’s available at their Walmart. Whether they’re caring for someone with a disability or a temporary injury, the carts support our customers when and how they need it every time they come through our doors.”

The nationwide initiative extends Walmart’s dedication to creating an inclusive shopping experience. Last year, the retailer successfully introduced sensory-friendly hours. These hours, from 8am - 10am daily, provide a calmer environment in all Walmart stores across the U.S. and Puerto Rico by turning off the radio, setting TV monitors to a still screen, and dimming the lights where possible. Originally designed to be in place during the back-to-school season, the overwhelmingly positive response led to these hours being extended year-round.

Caroline’s Carts are designed for caregivers supporting a wide array of people including those with disabilities, children, seniors and people with limited mobility or injuries. The seat has a capacity to hold 35-250 pounds. Walmart plans to equip all Supercenters with two Caroline’s Carts and all Neighborhood Markets with at least one, totaling about 8,000 carts nationwide. Distribution is ongoing, with all stores scheduled to be equipped with the carts by early 2025. The order from Walmart this year is greater than all Caroline’s Cart orders combined since manufacturing began in 2012.

Downloadable videos and a customer interview are available below, including:

About Walmart

Walmart Inc. (NYSE: WMT) is a people-led, tech-powered omnichannel retailer helping people save money and live better — anytime and anywhere — in stores, online, and through their mobile devices. Each week, approximately 255 million customers and members visit more than 10,500 stores and numerous eCommerce websites in 19 countries. With fiscal year 2024 revenue of $648 billion, Walmart employs approximately 2.1 million associates worldwide. Walmart continues to be a leader in sustainability, corporate philanthropy, and employment opportunity. Additional information about Walmart can be found by visiting corporate.walmart.com, on Facebook at facebook.com/walmart, on X (formerly known as Twitter) at twitter.com/walmart, and on LinkedIn at linkedin.com/company/walmart.

rebecca.thomason@walmart.com

Source: Walmart Inc.

FAQ

What are Caroline's Carts and how is Walmart (WMT) using them?

Caroline's Carts are specially designed shopping carts that help caregivers of children and adults with disabilities navigate stores more easily. Walmart (WMT) is introducing these carts in all its New Mexico stores and plans to equip all Supercenters and Neighborhood Markets nationwide by early 2025.

How many Caroline's Carts will Walmart (WMT) deploy in its stores?

Walmart (WMT) plans to deploy about 8,000 Caroline's Carts nationwide. All Supercenters will be equipped with two carts, while Neighborhood Markets will have at least one.

What is the weight capacity of Caroline's Carts used by Walmart (WMT)?

The Caroline's Carts used by Walmart (WMT) have a seat capacity to hold between 35 and 250 pounds, accommodating a wide range of individuals with disabilities or mobility.

When will Walmart (WMT) complete the rollout of Caroline's Carts across its stores?

Walmart (WMT) plans to complete the rollout of Caroline's Carts across all its stores by early 2025.

Walmart Inc.

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