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Walmart Raises the Bar for Inclusive Shopping with Specialized Caroline';s Carts in Arizona

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Walmart (WMT) has introduced Caroline's Carts in all its Arizona stores, enhancing accessibility for customers with disabilities. This multimillion-dollar investment is part of Walmart's commitment to inclusivity. The carts, designed for caregivers of children and adults with disabilities, can hold 35-250 pounds.

Walmart plans to equip all Supercenters with two Caroline's Carts and all Neighborhood Markets with at least one, totaling about 8,000 carts nationwide by early 2025. This order is larger than all Caroline's Cart orders combined since 2012.

The initiative follows Walmart's successful introduction of sensory-friendly hours from 8am - 10am daily, which have been extended year-round due to positive response.

Walmart (WMT) ha introdotto Caroline's Carts in tutti i suoi negozi dell'Arizona, migliorando l'accessibilità per i clienti con disabilità. Questo investimento multimilionario fa parte dell'impegno di Walmart per l'inclusività. I carrelli, progettati per i caregiver di bambini e adulti con disabilità, possono sostenere da 35 a 250 libbre.

Walmart prevede di dotare tutti i Supercenters di due Caroline's Carts e tutti i Neighborhood Markets di almeno uno, per un totale di circa 8.000 carrelli a livello nazionale entro l'inizio del 2025. Questa fornitura è più grande di tutti gli ordini di Caroline's Cart combinati dal 2012.

L'iniziativa segue l'introduzione di successo da parte di Walmart delle ore sensoriali da 8:00 a 10:00 ogni giorno, che sono state estese tutto l'anno a causa della risposta positiva.

Walmart (WMT) ha introducido Caroline's Carts en todas sus tiendas de Arizona, mejorando la accesibilidad para los clientes con discapacidades. Esta inversión multimillonaria forma parte del compromiso de Walmart con la inclusión. Los carritos, diseñados para cuidadores de niños y adultos con discapacidades, pueden soportar entre 35 y 250 libras.

Walmart planea equipar todos los Supercenters con dos Caroline's Carts y todos los Neighborhood Markets con al menos uno, lo que totaliza aproximadamente 8,000 carritos a nivel nacional para principios de 2025. Este pedido es más grande que todos los pedidos de Caroline's Cart combinados desde 2012.

La iniciativa sigue a la exitosa introducción por parte de Walmart de horas amigables para los sentidos de 8 a.m. a 10 a.m. todos los días, que se han extendido todo el año debido a la respuesta positiva.

월마트(WMT)는 애리조나의 모든 매장에서 캐롤라인 카트(Caroline's Carts)를 도입하여 장애인을 위한 접근성을 향상시켰습니다. 이 수백만 달러 규모의 투자는 월마트의 포용성에 대한 약속의 일환입니다. 이 카트는 장애가 있는 아동과 성인의 보호자를 위해 설계되었으며, 35-250파운드를 수용할 수 있습니다.

월마트는 모든 슈퍼센터에 두 개의 캐롤라인 카트를, 모든 이웃 마켓에는 최소 하나를 배치할 계획이며, 2025년 초까지 전국적으로 약 8,000개의 카트가 준비될 예정입니다. 이 주문은 2012년 이후 캐롤라인 카트 주문의 총합보다 큽니다.

이 이니셔티브는 월마트가 매일 오전 8시부터 10시까지 감각 친화적인 시간을 성공적으로 도입한 이후에 이어지는 것으로, 긍정적인 반응 덕분에 연중 계속 확대되었습니다.

Walmart (WMT) a introduit Caroline's Carts dans tous ses magasins en Arizona, améliorant ainsi l'accessibilité pour les clients handicapés. Cet investissement de plusieurs millions de dollars fait partie de l'engagement de Walmart en faveur de l'inclusivité. Les caddies, conçus pour les aidants d'enfants et d'adultes handicapés, peuvent supporter entre 35 et 250 livres.

Walmart prévoit d'équiper tous les Supercenters de deux Caroline's Carts et tous les Neighborhood Markets d'au moins un, pour un total d'environ 8 000 caddies à l'échelle nationale d'ici début 2025. Cette commande est plus importante que tous les commandes de Caroline's Cart combinées depuis 2012.

Cette initiative suit l'introduction réussie par Walmart des heures sensoriellement amicales de 8h à 10h tous les jours, qui ont été prolongées toute l'année en raison de la réponse positive.

Walmart (WMT) hat Caroline's Carts in allen seinen Geschäften in Arizona eingeführt, um die Zugänglichkeit für Kunden mit Behinderungen zu verbessern. Diese multimillionenschwere Investition ist Teil von Walmarts Engagement für Inklusivität. Die Wagen, die für Betreuer von Kindern und Erwachsenen mit Behinderungen konzipiert sind, können zwischen 35 und 250 Pfund tragen.

Walmart plant, alle Supercenter mit zwei Caroline's Carts und alle Neighborhood Markets mit mindestens einem auszustatten, was bis Anfang 2025 insgesamt etwa 8.000 Wagen landesweit ergibt. Diese Bestellung ist größer als alle seit 2012 zusammengefassten Bestellungen für Caroline's Cart.

Die Initiative folgt auf die erfolgreiche Einführung von sensorisch-freundlichen Stunden von 8 bis 10 Uhr täglich, die aufgrund des positiven Feedbacks ganzjährig verlängert wurden.

Positive
  • Introduction of Caroline's Carts in all Arizona stores, enhancing accessibility
  • Multimillion-dollar investment in inclusivity and accessibility
  • Plan to equip all Supercenters and Neighborhood Markets with Caroline's Carts by early 2025
  • Successful implementation of sensory-friendly hours extended year-round
Negative
  • None.

The innovatively designed carts enhance in-store accessibility for customers needing additional support

PHOENIX, Ariz.--(BUSINESS WIRE)-- Today, Walmart introduced Caroline’s Carts into all its Arizona stores. The specially designed carts help caregivers of children and adults with disabilities navigate all Walmart stores in Arizona more easily. The retailer’s multimillion-dollar investment is part of a larger commitment to champion inclusivity and accessibility in all its stores.

Caroline’s Cart occupied by 10-year-old child giving a high-five to his mother in Walmart store. (Photo: Business Wire)

Caroline’s Cart occupied by 10-year-old child giving a high-five to his mother in Walmart store. (Photo: Business Wire)

“Helping our customers save money and live better is more than our mission – it’s our driving force,” said Cedric Clark, executive vice president of store operations at Walmart. “Equipping our stores with Caroline’s Carts provides some relief to parents and caregivers who need this tool and know it’s available at their Walmart. Whether they’re caring for someone with a disability or a temporary injury, the carts support our customers when and how they need it every time they come through our doors.”

The nationwide initiative extends Walmart’s dedication to creating an inclusive shopping experience. Last year, the retailer successfully introduced sensory-friendly hours. These hours, from 8am - 10am daily, provide a calmer environment in all Walmart stores across the U.S. and Puerto Rico by turning off the radio, setting TV monitors to a still screen, and dimming the lights where possible. Originally designed to be in place during the back-to-school season, the overwhelmingly positive response led to these hours being extended year-round.

Caroline’s Carts are designed for caregivers supporting a wide array of people including those with disabilities, children, seniors and people with limited mobility or injuries. The seat has a capacity to hold 35-250 pounds. Walmart plans to equip all Supercenters with two Caroline’s Carts and all Neighborhood Markets with at least one, totaling about 8,000 carts nationwide. Distribution is ongoing, with all stores scheduled to be equipped with the carts by early 2025. The order from Walmart this year is greater than all Caroline’s Cart orders combined since manufacturing began in 2012.

Downloadable videos and a customer interview are available below, including:

About Walmart

Walmart Inc. (NYSE: WMT) is a people-led, tech-powered omnichannel retailer helping people save money and live better — anytime and anywhere — in stores, online, and through their mobile devices. Each week, approximately 255 million customers and members visit more than 10,500 stores and numerous eCommerce websites in 19 countries. With fiscal year 2024 revenue of $648 billion, Walmart employs approximately 2.1 million associates worldwide. Walmart continues to be a leader in sustainability, corporate philanthropy, and employment opportunity. Additional information about Walmart can be found by visiting corporate.walmart.com, on Facebook at facebook.com/walmart, on X (formerly known as Twitter) at twitter.com/walmart, and on LinkedIn at linkedin.com/company/walmart.

rebecca.thomason@walmart.com

Source: Walmart Inc.

FAQ

What are Caroline's Carts and how is Walmart (WMT) using them?

Caroline's Carts are specially designed shopping carts for caregivers of children and adults with disabilities. Walmart (WMT) is introducing these carts in all its Arizona stores to enhance accessibility and inclusivity for customers needing additional support.

How many Caroline's Carts will Walmart (WMT) provide in its stores?

Walmart (WMT) plans to equip all Supercenters with two Caroline's Carts and all Neighborhood Markets with at least one, totaling about 8,000 carts nationwide by early 2025.

What are Walmart's (WMT) sensory-friendly hours?

Walmart (WMT) has introduced sensory-friendly hours from 8am - 10am daily in all its U.S. and Puerto Rico stores. During these hours, the radio is turned off, TV monitors display still screens, and lights are dimmed where possible to create a calmer shopping environment.

When will all Walmart (WMT) stores be equipped with Caroline's Carts?

Walmart (WMT) plans to have all its stores equipped with Caroline's Carts by early 2025. The distribution is ongoing as part of a nationwide initiative.

Walmart Inc.

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