Walmart is Taking Delivery One Step Further in Michigan

Rhea-AI Summary

Walmart has announced the expansion of its InHome delivery service, now reaching an additional 10 million U.S. households including those in Michigan areas such as Detroit, Warren, and Dearborn.

InHome service delivers groceries and essentials directly into customers' kitchens or garage refrigerators. This expansion brings the service to over 45 million homes across 50 markets, including Boston, Minneapolis, Philadelphia, and San Bernardino.

The service, launched in 2019, is available as an add-on to Walmart+ membership for $12.95 per month or $98 annually. Walmart+ members can add InHome for an extra $7 per month or $40 per year. InHome associates use a one-time access code and wearable cameras for secure deliveries.

Walmart emphasizes convenience and seamless shopping experiences, particularly for busy families during the summer season.

Positive

• Expansion to over 45 million homes boosts Walmart's market reach.
• Available in 50 markets, including major cities like Detroit, Boston, and Philadelphia.
• InHome integration with Walmart+ enhances membership value.
• Trained, vetted InHome associates ensure service reliability.
• Wearable camera technology enhances delivery security and transparency.

Negative

• Additional cost for InHome service could deter some customers.
• Potential privacy concerns with in-home delivery, despite security measures.

Company expands InHome delivery now reaching more than 45 million U.S. Homes

BENTONVILLE, Ark.--(BUSINESS WIRE)-- Today, Walmart is announcing the expansion of its popular InHome delivery service to an additional 10 million U.S. households, including those in Michigan. Customers in Detroit, Warren and Dearborn will now have access to the ultimate in delivery convenience. InHome is designed to be a time saver for customers by delivering fresh groceries and everyday essentials to their doorstep or unpacking items directly into their kitchen or garage refrigerators.

W+ InHome delivery is now available in select areas. (Photo: Business Wire)

In addition to the Detroit market, Walmart is expanding the service today to also include customers in Boston, Minneapolis, Philadelphia and San Bernardino, bringing the total scale of InHome to more than 50 markets covering over 45 million homes.

“The expansion of InHome comes at the perfect time for families in Detroit who are embarking on the busy summer season and are looking for faster, more convenient ways to complete those everyday chores,” said Haley McShane, general manager of InHome, Walmart U.S. “We understand that customers are busy and want to make sure that they can have a seamless shopping experience that fits their needs.”

Walmart launched InHome delivery in 2019 to make shopping easier. Since then, the retailer has made millions of InHome deliveries to customers’ homes. InHome associates are tenured, vetted and specially trained by Walmart for this service.

Here’s how InHome works:

• Order: To place an order for InHome delivery, customers shop Walmart.com or the Walmart app for items eligible for store delivery and select the InHome delivery window that’s most convenient for them.
• Deliver: A highly trained InHome associate completes the delivery to the customer’s preferred location. If it’s to the interior of the home, the associate will use a one-time access code to unlock the customer’s door or garage. A wearable camera is on the associates’ vest, recording the entire delivery, which customers have access to from their phones for up to a week after each delivery.

InHome is available as an add-on to Walmart+ membership for $12.95 per month or $98 per year program. Customers who are already members of Walmart+ can now add unlimited fee-free and tip-free InHome delivery for an extra $7 per month or $40 per year. Walmart+ members have access to a suite of digital and in-store benefits like unlimited free deliveries, fuel and travel discounts, access to free pet telehealth visits through Pawp, early access to promotions and events, Paramount+ streaming and so much more. For more information on how to sign up for InHome visit inhome.walmart.com.

About Walmart

Walmart Inc. (NYSE: WMT) is a people-led, tech-powered omnichannel retailer helping people save money and live better — anytime and anywhere — in stores, online, and through their mobile devices. Each week, approximately 255 million customers and members visit more than 10,500 stores and numerous eCommerce websites in 19 countries. With fiscal year 2024 revenue of $648 billion, Walmart employs approximately 2.1 million associates worldwide. Walmart continues to be a leader in sustainability, corporate philanthropy, and employment opportunity. Additional information about Walmart can be found by visiting corporate.walmart.com, on Facebook at facebook.com/walmart, on X (formerly known as Twitter) at twitter.com/walmart, and on LinkedIn at linkedin.com/company/walmart.

View source version on businesswire.com: https://www.businesswire.com/news/home/20240531196214/en/

elizabeth.deluca@walmart.com

Source: Walmart Inc.

FAQ

What areas in Michigan are included in Walmart's InHome expansion?

Walmart's InHome expansion in Michigan includes Detroit, Warren, and Dearborn.

How many U.S. households does Walmart's InHome delivery service now reach?

Walmart's InHome delivery service now reaches over 45 million U.S. households.

What is the cost of adding InHome delivery to a Walmart+ membership?

Adding InHome delivery to a Walmart+ membership costs an additional $7 per month or $40 per year.

How does Walmart ensure the security of InHome deliveries?

Walmart uses a one-time access code and wearable cameras on associates during deliveries to ensure security.

When was Walmart's InHome delivery service first launched?

Walmart launched its InHome delivery service in 2019.