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WELL Health Announces Positive Findings from AI Scribe Evaluation Study Conducted by OntarioMD

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WELL Health Technologies Corp. (TSX: WELL) (OTCQX: WHTCF) announces positive findings from an AI Scribe Evaluation Study conducted by OntarioMD. The study, which included WELL's AI Voice solution, revealed:

  • Over 70% reduction in time spent on patient encounter documentation
  • 82.3% of primary care providers expressed desire to continue using AI scribes long-term
  • Average 3.5-minute reduction in administrative tasks per patient encounter

Key benefits include improved workflow efficiency, reduced after-hours documentation, and enhanced patient care. The study involved 152 primary care providers across Ontario, testing various AI scribes. WELL plans to further integrate its AI Voice solution with EMR software to maximize efficiency and reduce administrative tasks.

WELL Health Technologies Corp. (TSX: WELL) (OTCQX: WHTCF) annuncia risultati positivi da uno studio di valutazione degli AI Scribe condotto da OntarioMD. Lo studio, che ha incluso la soluzione AI Voice di WELL, ha rivelato:

  • Oltre un 70% di riduzione nel tempo dedicato alla documentazione degli incontri con i pazienti
  • Il 82,3% dei medici di medicina generale ha espresso il desiderio di continuare a utilizzare gli AI scribes a lungo termine
  • Una riduzione media di 3,5 minuti nei compiti amministrativi per ogni incontro con un paziente

I principali vantaggi includono un miglioramento dell'efficienza del flusso di lavoro, una riduzione della documentazione dopo l'orario di lavoro e un'assistenza ai pazienti migliorata. Lo studio ha coinvolto 152 medici di medicina generale in Ontario, testando vari AI scribes. WELL prevede di integrare ulteriormente la sua soluzione AI Voice con il software EMR per massimizzare l'efficienza e ridurre i compiti amministrativi.

WELL Health Technologies Corp. (TSX: WELL) (OTCQX: WHTCF) anuncia resultados positivos de un estudio de evaluación de AI Scribe realizado por OntarioMD. El estudio, que incluyó la solución de voz AI de WELL, reveló:

  • Más de una reducción del 70% en el tiempo dedicado a la documentación de encuentros con pacientes
  • El 82,3% de los proveedores de atención primaria expresó su deseo de continuar utilizando AI scribes a largo plazo
  • Una reducción promedio de 3,5 minutos en tareas administrativas por encuentro con el paciente

Los beneficios clave incluyen una mayor eficiencia en el flujo de trabajo, reducción de la documentación fuera del horario laboral y mejora en la atención al paciente. El estudio involucró a 152 proveedores de atención primaria en Ontario, probando varios AI scribes. WELL planea integrar aún más su solución de voz AI con software EMR para maximizar la eficiencia y reducir las tareas administrativas.

WELL Health Technologies Corp. (TSX: WELL) (OTCQX: WHTCF)는 OntarioMD에서 실시한 AI Scribe 평가 연구의 긍정적인 결과를 발표했습니다. WELL의 AI Voice 솔루션을 포함한 이번 연구에서는 다음과 같은 결과가 나타났습니다:

  • 환자 진료 기록 문서화에 소요되는 시간이 70% 이상 감소했습니다
  • 기본 의료 제공자의 82.3%가 장기적으로 AI 스크라이브를 계속 사용하고 싶다고 밝혔습니다
  • 환자 한 명당 평균 3.5분 감소한 행정 작업 소요 시간

주요 이점으로는 작업 흐름 효율성 향상, 비근무 시간 문서화 감소 및 환자 치료 개선이 포함됩니다. 이 연구는 온타리오주에 있는 152명의 1차 의료 제공자를 포함했으며 여러 AI 스크라이브를 테스팅했습니다. WELL은 EMR 소프트웨어와의 AI Voice 솔루션의 통합을 더욱 강화하여 효율성을 극대화하고 행정 작업을 줄일 계획입니다.

WELL Health Technologies Corp. (TSX: WELL) (OTCQX: WHTCF) annonce des résultats positifs d'une étude d'évaluation des AI Scribes réalisée par OntarioMD. L'étude, qui a inclus la solution AI Voice de WELL, a révélé :

  • Plus de 70% de réduction du temps passé sur la documentation des rencontres avec les patients
  • 82,3% des prestataires de soins primaires ont exprimé le souhait de continuer à utiliser les AI scribes à long terme
  • Une réduction moyenne de 3,5 minutes des tâches administratives par rencontre avec un patient

Les principaux avantages incluent une amélioration de l'efficacité des flux de travail, une réduction de la documentation en dehors des heures de travail et une amélioration des soins aux patients. L'étude a impliqué 152 prestataires de soins primaires en Ontario, testant divers AI scribes. WELL prévoit d'intégrer davantage sa solution AI Voice avec des logiciels EMR pour maximiser l'efficacité et réduire les tâches administratives.

WELL Health Technologies Corp. (TSX: WELL) (OTCQX: WHTCF) gibt positive Ergebnisse aus einer Evaluationsstudie zu AI Scribes bekannt, die von OntarioMD durchgeführt wurde. Die Studie, die die AI Voice-Lösung von WELL umfasste, ergab:

  • Über eine 70%ige Reduzierung der Zeit, die für die Dokumentation von Patientenkontakten aufgewendet wird
  • 82,3% der Primärversorger äußerten den Wunsch, AI Scribes langfristig weiterhin zu nutzen
  • Eine durchschnittliche 3,5-minütige Reduzierung der Verwaltungsaufgaben pro Patientenkontakt

Die Hauptvorteile umfassen eine verbesserte Effizienz im Arbeitsablauf, reduzierte Dokumentation außerhalb der Arbeitszeiten und eine verbesserte Patientenversorgung. Die Studie umfasste 152 Primärversorger aus Ontario, die verschiedene AI Scribes testeten. WELL plant, seine AI Voice-Lösung weiter mit EMR-Software zu integrieren, um die Effizienz zu maximieren und die Verwaltungsaufgaben zu reduzieren.

Positive
  • Over 70% reduction in time spent on patient encounter documentation
  • 82.3% of primary care providers want to continue using AI scribes long-term
  • Average 3.5-minute reduction in administrative tasks per patient encounter
  • 73% of PCPs stated benefits of AI scribes outweighed inconveniences
  • 68.4% of PCPs reported notable decrease in administrative burden
  • 55.3% of PCPs experienced less stress or burnout
  • 58.6% of PCPs reported higher job satisfaction and professional fulfillment
Negative
  • None.
  • OntarioMD's independent study of AI scribes, which included WELL's AI Voice solution and several others, found over a 70% reduction in time spent on patient encounter documentation, allowing physicians more time for patient care.
  • 82.3% of primary care providers expressed a desire to continue using AI scribes long-term due to improvements in workflow efficiency and reduced after-hours documentation.
  • The study revealed an average decrease of 3.5-minute reduction in time spent on administrative tasks per patient encounter, highlighting the potential of AI scribes to ease administrative burdens and enhance practice efficiency.

VANCOUVER, BC and TORONTO, Oct. 9, 2024 /PRNewswire/ - WELL Health Technologies Corp. (TSX: WELL) (OTCQX: WHTCF) ("WELL" or the "Company"), a digital health company focused on tech-enabling healthcare providers, is pleased to announce the publication of the final report from the AI Scribe Evaluation Study, conducted by OntarioMD. The study highlights the effectiveness of AI-powered scribe technology in significantly reducing administrative burdens on primary care providers (PCPs) while improving both patient care and physician work-life balance.

The study, which involved testing several AI scribes, including WELL's AI Voice (WAIV) solution, with 152 primary care providers across Ontario, delivered compelling insights into how AI scribes are transforming healthcare workflows. Among the most notable findings:

  • 70%+ reduction in time spent on patient encounter documentation was reported by primary care providers.
  • 73% of PCPs stated that the benefits of AI scribes outweighed any inconveniences.
  • 82.3% of PCPs indicated they would continue using AI scribes in their practice for the long term.

These results underscore the growing recognition of AI as a valuable tool for physicians, offering much-needed relief from the time-consuming administrative tasks that often detract from patient care. PCPs reported that the use of AI scribes allowed them to spend more time with patients, with 62.5% reporting improved patient interaction during simple appointments, and 78.9% indicating more time was available for complex cases.

Hamed Shahbazi, Founder and CEO of WELL, commented "The findings of this study highlight the immense potential of AI tools in transforming healthcare delivery. This success with AI scribes paves the way for further integration of advanced technologies, such as those for disease detection, clinical research, and other AI-driven innovations. By building long-term partnerships and expanding our AI capabilities, we can continue to support physicians and enhance patient care across a patient's healthcare journey."

The study also revealed the profound impact of AI scribes on reducing administrative burden and physician burnout:

  • On average, PCPs who used AI scribes reported 3.5-minute reduction in time spent on administrative tasks per patient encounter, which translates to approximately 2 hours per day.
  • 68.4% of PCPs reported a notable decrease in administrative burden, and 55.3% experienced less stress or burnout.
  • Additionally, nearly half of the PCPs reported minimal to no after-hours documentation following the adoption of AI scribes.

This reduction in cognitive load not only benefits physicians but also enhances the patient experience. With less time spent on administrative tasks, physicians are able to focus more on building engagement and rapport with patients, which was noted as a key benefit in the study findings. Furthermore, the reduction in after-hours documentation improved work-life balance, with 58.6% of PCPs reporting higher job satisfaction and professional fulfillment.

Amir Javidan, COO of WELL, added "The positive findings from this study underscore the value of AI scribes for easing the burden on physicians. Building on this success, our next step is to deepen the integration of WAIV, WELL's own AI scribe solution, with electronic medical record (EMR) software. This goal will be to create a seamless experience that maximizes efficiency and reduces administrative tasks even further. By embedding WAIV directly into physicians' workflows, we can unlock greater value for healthcare providers, making a real difference in their day-to-day operations and ultimately improving patient outcomes."

OntarioMD's independent AI Scribe Evaluation Study plays a crucial role in underscoring the urgent need for technologies that can reduce the administrative burden on primary care physicians. As a trusted third-party for advising Ontario PCPs on digital health tools, OntarioMD's findings highlight the significant benefits of AI scribe solutions in freeing up valuable time that physicians can dedicate to patient care. With family physicians spending up to 19 hours a week on paperwork, the need for effective solutions has never been greater. OntarioMD, along with Ontario's broader healthcare initiatives, is committed to advancing healthcare by supporting innovative tools like AI scribes, which improve both practitioner efficiency and patient outcomes.

"The findings from the AI Scribe Evaluation Study are very encouraging for patients, physicians, and the health-care system. This innovative tool is helping to create capacity for primary care practices and is restoring physicians' joy in medicine. OntarioMD is very proud of our role in this study," said Robert Fox, OntarioMD's CEO.

This study is an important milestone in WELL's mission to tech-enable healthcare providers, helping them reclaim valuable time to focus on delivering high-quality, patient-centered care. By reducing the administrative load and allowing for greater physician-patient interaction, AI scribes are not only improving workflow but also driving better outcomes for both healthcare providers and their patients.

WELL remains committed to advancing digital health solutions that enhance the efficiency of healthcare delivery, improve patient care, and support the long-term well-being of physicians. To learn more about WELL AI Voice, and WELL's AI product suite please visit: https://wellhealth.ai/.

About WELL Health Technologies Corp. 

WELL's mission is to tech-enable healthcare providers. We do this by developing the best technologies, services, and support available, which ensures healthcare providers are empowered to positively impact patient outcomes. WELL's comprehensive healthcare and digital platform includes extensive front and back-office management software applications that help physicians run and secure their practices. WELL's solutions enable more than 37,000 healthcare providers between the US and Canada and power the largest owned and operated healthcare ecosystem in Canada with more than 180 clinics supporting primary care, specialized care, and diagnostic services. In the United States WELL's solutions are focused on specialized markets such as the gastrointestinal market, women's health, primary care, and mental health. WELL is publicly traded on the Toronto Stock Exchange under the symbol "WELL" and on the OTC Exchange under the symbol "WHTCF". To learn more about WELL, please visit: www.well.company. 

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SOURCE WELL Health Technologies Corp.

FAQ

What were the key findings of the AI Scribe Evaluation Study for WELL Health (WHTCF)?

The study found over 70% reduction in documentation time, 82.3% of primary care providers wanting to continue using AI scribes long-term, and an average 3.5-minute reduction in administrative tasks per patient encounter.

How did AI scribes impact physician burnout according to the WELL Health (WHTCF) study?

The study revealed that 68.4% of primary care providers reported a notable decrease in administrative burden, and 55.3% experienced less stress or burnout after using AI scribes.

What percentage of primary care providers found AI scribes beneficial in the WELL Health (WHTCF) study?

73% of primary care providers stated that the benefits of AI scribes outweighed any inconveniences, according to the study.

How did AI scribes affect patient interaction time in the WELL Health (WHTCF) study?

The study found that 62.5% of primary care providers reported improved patient interaction during simple appointments, and 78.9% indicated more time was available for complex cases.

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