Barletta Boats and Chris-Craft Recognized by the National Marine Manufacturers Association for Customer Satisfaction Excellence at Miami International Boat Show
Winnebago Industries (NYSE: WGO) announced that its marine brands, Barletta Pontoon Boats and Chris-Craft, have received 2024 Customer Satisfaction Index (CSI) Awards from The National Marine Manufacturers Association at the 2025 Discover Boating Miami International Boat Show.
Chris-Craft achieved the highest level of customer satisfaction for the 17th consecutive year, while Barletta Boats received recognition for the sixth consecutive year. The CSI Awards program, which surveys over 175,000 new boat owners annually, requires manufacturers to maintain a 90% or higher customer satisfaction rating.
Additionally, Chris-Craft's Sportster 28 model received an Innovation Award honorable mention in the bowrider category. The awards reflect Winnebago Industries' commitment to excellence and exceptional customer experience through their manufacturing and dealer network.
Winnebago Industries (NYSE: WGO) ha annunciato che i suoi marchi marini, Barletta Pontoon Boats e Chris-Craft, hanno ricevuto i premi Customer Satisfaction Index (CSI) 2024 dalla National Marine Manufacturers Association durante il Miami International Boat Show 2025.
Chris-Craft ha raggiunto il massimo livello di soddisfazione dei clienti per il 17° anno consecutivo, mentre Barletta Boats ha ricevuto riconoscimenti per il sesto anno di fila. Il programma dei premi CSI, che interroga oltre 175.000 nuovi proprietari di barche ogni anno, richiede ai produttori di mantenere un rating di soddisfazione dei clienti del 90% o superiore.
Inoltre, il modello Sportster 28 di Chris-Craft ha ricevuto una menzione d'onore per il premio Innovation Award nella categoria bowrider. Questi premi riflettono l'impegno di Winnebago Industries per l'eccellenza e un'esperienza cliente eccezionale attraverso la loro rete di produzione e rivenditori.
Winnebago Industries (NYSE: WGO) anunció que sus marcas marinas, Barletta Pontoon Boats y Chris-Craft, han recibido los premios Customer Satisfaction Index (CSI) 2024 de la National Marine Manufacturers Association en el Miami International Boat Show 2025.
Chris-Craft alcanzó el nivel más alto de satisfacción del cliente por 17º año consecutivo, mientras que Barletta Boats recibió reconocimiento por sexto año consecutivo. El programa de premios CSI, que encuesta a más de 175,000 nuevos propietarios de barcos anualmente, requiere que los fabricantes mantengan una calificación de satisfacción del cliente del 90% o más.
Además, el modelo Sportster 28 de Chris-Craft recibió una mención honorífica en la categoría de bowrider en el premio Innovation Award. Estos premios reflejan el compromiso de Winnebago Industries con la excelencia y una experiencia excepcional para el cliente a través de su red de fabricación y concesionarios.
위네바고 인더스트리 (NYSE: WGO)는 자사의 해양 브랜드인 바렛타 폰투 보트와 크리스-크래프트가 2025 마이애미 국제 보트 쇼에서 미국 해양 제조업체 협회(NMMA)로부터 2024 고객 만족 지수(CSI) 상을 받았다고 발표했습니다.
크리스-크래프트는 17년 연속으로 고객 만족도 최고 수준을 달성했으며, 바렛타 보트는 6년 연속으로 인정을 받았습니다. CSI 상 프로그램은 매년 175,000명 이상의 신규 보트 소유자를 대상으로 조사하며, 제조업체는 90% 이상의 고객 만족도 평점을 유지해야 합니다.
또한, 크리스-크래프트의 스포스터 28 모델은 보우라이더 부문에서 혁신상 특별 언급을 받았습니다. 이 상들은 위네바고 인더스트리가 제조 및 딜러 네트워크를 통해 뛰어난 고객 경험과 우수성에 대한 헌신을 반영합니다.
Winnebago Industries (NYSE: WGO) a annoncé que ses marques maritimes, Barletta Pontoon Boats et Chris-Craft, ont reçu les prix Customer Satisfaction Index (CSI) 2024 de la National Marine Manufacturers Association lors du Miami International Boat Show 2025.
Chris-Craft a atteint le plus haut niveau de satisfaction client pour la 17e année consécutive, tandis que Barletta Boats a été reconnue pour la sixième année consécutive. Le programme des prix CSI, qui interroge plus de 175 000 nouveaux propriétaires de bateaux chaque année, exige que les fabricants maintiennent une note de satisfaction client de 90 % ou plus.
De plus, le modèle Sportster 28 de Chris-Craft a reçu une mention honorable au prix Innovation Award dans la catégorie bowrider. Ces récompenses reflètent l'engagement de Winnebago Industries envers l'excellence et une expérience client exceptionnelle à travers leur réseau de fabrication et de concessionnaires.
Winnebago Industries (NYSE: WGO) hat bekannt gegeben, dass ihre Marine-Marken, Barletta Pontoon Boats und Chris-Craft, bei der Miami International Boat Show 2025 die Customer Satisfaction Index (CSI) Awards 2024 von der National Marine Manufacturers Association erhalten haben.
Chris-Craft erreichte zum 17. Mal in Folge den höchsten Grad an Kundenzufriedenheit, während Barletta Boats zum sechsten Mal in Folge anerkannt wurde. Das CSI-Award-Programm, das jährlich über 175.000 neue Bootseigner befragt, verlangt von den Herstellern, eine Kundenzufriedenheitsbewertung von 90 % oder mehr aufrechtzuerhalten.
Zusätzlich erhielt das Modell Sportster 28 von Chris-Craft eine ehrenvolle Erwähnung beim Innovation Award in der Kategorie Bowrider. Die Auszeichnungen spiegeln das Engagement von Winnebago Industries für Exzellenz und ein außergewöhnliches Kundenerlebnis durch ihr Herstellungs- und Händlernetzwerk wider.
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Chris Craft receives honorable mention recognition during Innovation Awards
EDEN PRAIRIE, Minn., Feb. 13, 2025 (GLOBE NEWSWIRE) -- Winnebago Industries (NYSE: WGO), a leading outdoor recreation product manufacturer, announced today that the company’s marine brands, Barletta Pontoon Boats and Chris-Craft, have been recognized with 2024 Customer Satisfaction Index (CSI) Awards by The National Marine Manufacturers Association (NMMA) at the 2025 Discover Boating® Miami International Boat Show®.
The Marine Industry Customer Satisfaction Awards are presented to manufacturers and dealers who are rated highest in overall satisfaction. These ratings are based on all data collected from customer surveys and is used to help improve the quality of products, develop support programs, track trends, and monitor and advance customer satisfaction efforts.
“We are honored to be recognized by NMMA for achieving and maintaining the highest level of customer satisfaction for 17 years in a row,” said Stephen Heese, president, Chris-Craft. “We take great pride in the craftsmanship and innovation that goes into every one of our boats, and this results in an exceptional ownership experience for our customers.”
The Marine Industry CSI Program currently surveys more than 175,000 new boat owners annually from the participating manufacturers. The CSI Awards program aims to improve the overall customer experience and support long-term growth opportunities for the industry. An independently measured standard of excellence of 90 percent or higher in customer satisfaction over the past program year was achieved for each award segment.
“The NMMA’s CSI Awards are universally recognized as the standard for customer satisfaction within the marine industry,” said Jeff Haradine, president of Barletta Boats. “We are honored to be recognized for the sixth year in a row. This award is a testament to our employees who take great pride in crafting high-quality pontoon boats.”
In addition, Chris-Craft’s recently announced Sportster 28 model received an Innovation Award honorable mention in the bowrider category. The Innovation Awards program presented at the Discover Boating® Miami International Boat Show® honors manufacturers and suppliers who bring new, innovative products for the boating industry to market.
“Relentless excellence and exceptional experience are two of Winnebago Industries guiding principles,” said Heese. These awards from NMMA are a reflection of our commitment to bring those principles to life every day in our work and in our products. Customer satisfaction is team sport and this wouldn’t be possible without our incredibly passionate team and dealer network across the country.”
About Winnebago Industries
Winnebago Industries, Inc. is a leading North American manufacturer of outdoor lifestyle products under the Winnebago, Grand Design, Chris-Craft, Newmar and Barletta brands, which are used primarily in leisure travel and outdoor recreation activities. The Company builds high-quality motorhomes, travel trailers, fifth-wheel products, outboard and sterndrive powerboats, pontoons, and commercial community outreach vehicles. Committed to advancing sustainable innovation and leveraging vertical integration in key component areas, Winnebago Industries has multiple facilities in Iowa, Indiana, Minnesota, and Florida. The Company’s common stock is listed on the New York Stock Exchange and traded under the symbol WGO. For access to Winnebago Industries' investor relations material or to add your name to an automatic email list for Company news releases, visit http://investor.wgo.net.
About Chris-Craft
Chris-Craft, America's boatbuilder Since 1874, leads the industry in craftsmanship and quality which represents the company's enduring devotion to its proud past. Chris-Craft is headquartered in Sarasota, Florida and has developed the following sterndrive and outboard power boat models for the 2023 Collection: The Launch, Launch GT, Calypso and the Catalina; which range in length from 24 to 35 feet. For more information, please visit: www.chriscraft.com. Chris-Craft is a fully owned subsidiary of Winnebago Industries (NYSE: WGO), a 65-year-old manufacturer of innovative outdoor lifestyle products.
About Barletta Boats
Barletta Boats is a premium marine manufacturer founded in 2017 with a focus on high-quality, innovative products, unrivaled customer experience and strong dealer relationships. Headquartered in Bristol, Ind., Barletta Boats is the fastest-growing company in the pontoon segment with an expansive network of dealer partners across the United States and Canada. The Barletta Boat lineup includes the Reserve, Lusso, Corsa, Cabrio, and Aria series. Visit www.barlettapontoonboats.com for more information. Barletta Pontoon Boats is a wholly owned subsidiary of Winnebago Industries (NYSE: WGO), a manufacturer of premium outdoor lifestyle products. For more information visit www.winnebagoind.com.
Media Contact: Daniel Sullivan media@winnebagoind.com
FAQ
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