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Wells Fargo Introduces LifeSync®, A Digital Platform to Help Clients More Easily Plan and Track Their Money

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Wells Fargo announces the launch of LifeSync, a digital tool designed for Wealth & Investment Management clients that aligns financial goals with personal priorities. Available in the Wells Fargo Mobile app by the end of March, LifeSync offers clients real-time progress tracking on their financial goals, including net worth and portfolio performance. This launch emphasizes Wells Fargo's commitment to intuitive digital experiences as clients increasingly prefer digital platforms for their financial needs. The tool also facilitates closer connections between clients and advisors, enhancing overall financial planning and engagement.

Positive
  • Launch of LifeSync enhances customer experience by providing personalized financial goal tracking.
  • LifeSync aligns clients' financial goals with personal priorities, offering improved engagement with financial advisors.
  • The tool utilizes real-time data to keep clients informed about their financial progress.
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  • None.

SAN FRANCISCO--(BUSINESS WIRE)-- Wells Fargo & Company announces the launch of LifeSync®, a personalized digital approach to aligning clients’ goals with their money. LifeSync, in the Wells Fargo Mobile® app, will be available at the end of March to Wealth & Investment Management (WIM) clients in its Private Client Group, Wealth Brokerage Services, and Wells Fargo Advisors Financial Network groups.

Delivering simplicity and personalization though the convenience of a digital app, LifeSync highlights Wells Fargo’s commitment to prioritizing intuitive digital experiences and offering customers and clients simple, intuitive ways of planning for what they want to accomplish with their money.

“LifeSync delivers what our clients have asked us for,” said Michael Liersch, head of WIM Advice and Planning. “They want to see their goals and how they’re progressing toward them. They want to understand what’s influencing their goals — both market events and their own actions. And they want content that can help them as they move towards those goals. LifeSync does all this — and provides our clients a timely opportunity to connect with their advisors as their goals evolve.”

This brief video highlights the capabilities of LifeSync and showcases its features.

Through an intuitive digital experience, LifeSync can provide real-time progress on goals, tracks key “vitals” — including net worth, portfolio performance, market indices, FICO scores, and credit card reward balances — delivers timely and relevant Wells Fargo content through its “Your Feed” feature and serves as a connection to a client’s financial advisor as goals or life events change and evolve.

For Wells Fargo Advisors financial advisors, LifeSync can support more informed and relevant conversations with clients, help keep clients engaged and informed, and support an interactive level of service. LifeSync can help advisors understand their clients’ needs, giving them a greater opportunity to help them achieve their goals.

Enhancing Clients’ Experience Through Innovative Digital Tools

Large majorities of respondents reported they prefer digital modes of handling most of their financial matters, including their investment transactions, in a recent study done on behalf of Wells Fargo*. Four out of five Gen Z (80%) and Millennial (79%) investors report feeling comfortable using their mobile devices for investing.

“With LifeSync we’ve created another innovative user experience in the Wells Fargo Mobile app, offering one cohesive approach to goal tracking for clients — regardless of their level of wealth or stage in life,” said Michelle Moore, head of Consumer and Wealth & Investment Management Digital at Wells Fargo. “Accessing LifeSync conveniently within our mobile app helps us meet our customers where they are, and on their timeline.”

Taking Action on Your Goals

“Money has meaning. Being intentional about how you use it is something we talk with our clients about consistently,” said Liersch. “We collaborate with clients to plan for known and unknown events, offer suggestions to help clients make the most of their money, and check in with clients when their life circumstances change and their needs shift. With the launch of LifeSync, we will bring these capabilities even closer to our clients to help them make more informed decisions — big or small, simple or complex — through all stages of their financial journey.”

Explaining how LifeSync applies to everyday decisions, Liersch discusses how to “sync” life goals with your money in Season 3 of the “About Money” podcast. In 10 episodes, he breaks down the ways in which you can understand and organize your money by being more intentional about what you want in life and the corresponding jobs you want your money to do for you.

The 10-minute, actionable episodes take listeners from writing down the goals they have for their money, through how to prioritize which actions to take, and how often to revisit this process.

You can access the “About Money” podcast through Wells Fargo and Spotify.

* A national online survey of 2000 adults was conducted by Versta Research on behalf of Wells Fargo, September 21-27, 2022.

About Wells Fargo Wealth & Investment Management – January 13, 2023

Wells Fargo Wealth & Investment Management (WIM) is a division within Wells Fargo & Company. WIM provides financial products and services through various bank and brokerage affiliates of Wells Fargo & Company and is one of the largest wealth managers in the U.S., with more than $1.8 trillion in client assets. WIM provides personalized wealth management, brokerage, financial planning, lending, private banking, trust, and fiduciary products and services to affluent, high-net worth, and ultra-high-net worth clients. WIM operates through advisors in Wells Fargo Advisors, independent brokerage offices, and digitally through Intuitive Investor and WellsTrade, as well as through advisors in The Private Bank and other banking centers.

Wells Fargo Private Bank provides products and services through Wells Fargo Bank, N.A., Member FDIC, and its various affiliates and subsidiaries. Wells Fargo Bank, N.A., is a bank affiliate of Wells Fargo & Company.

Brokerage services are offered through Wells Fargo Advisors. Wells Fargo Advisors is a trade name used by Wells Fargo Clearing Services, LLC, and Wells Fargo Advisors Financial Network, LLC, Members SIPC, separate registered broker-dealers and non-bank affiliates of Wells Fargo & Company.

About Wells Fargo

Wells Fargo & Company (NYSE: WFC) is a leading financial services company that has approximately $1.9 trillion in assets, proudly serves one in three U.S. households and more than 10% of small businesses in the U.S., and is a leading middle market banking provider in the U.S. We provide a diversified set of banking, investment, and mortgage products and services, as well as consumer and commercial finance, through our four reportable operating segments: Consumer Banking and Lending, Commercial Banking, Corporate and Investment Banking, and Wealth & Investment Management. Wells Fargo ranked No. 41 on Fortune’s 2022 rankings of America’s largest corporations. In the communities we serve, the company focuses its social impact on building a sustainable, inclusive future for all by supporting housing affordability, small business growth, financial health, and a low-carbon economy.

News, insights, and perspectives from Wells Fargo are also available at Wells Fargo Stories.

Additional information may be found at www.wellsfargo.com | Twitter: @WellsFargo

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Investment and Insurance Products are:

  • Not Insured by the FDIC or Any Federal Government Agency
  • Not a Deposit or Other Obligation of, or Guaranteed by, the Bank or Any Bank Affiliate
  • Subject to Investment Risks, Including Possible Loss of the Principal Amount Invested

News Release Category: WF-ERS

Media

Helen Bow, 832-962-1452

helen.k.bow@wellsfargo.com

Source: Wells Fargo & Company

FAQ

What is LifeSync from Wells Fargo?

LifeSync is a personalized digital tool that helps clients align their financial goals with personal priorities, available in the Wells Fargo Mobile app.

When will LifeSync be available to Wells Fargo clients?

LifeSync will be available at the end of March for Wealth & Investment Management clients.

How does LifeSync improve client engagement for Wells Fargo?

LifeSync offers real-time goal tracking and facilitates better communication between clients and financial advisors, leading to more informed financial decisions.

What features does LifeSync provide?

LifeSync tracks key financial metrics like net worth, portfolio performance, and offers relevant content through its 'Your Feed' feature.

Which clients will benefit from LifeSync?

LifeSync is designed for clients in the Private Client Group, Wealth Brokerage Services, and Wells Fargo Advisors Financial Network.

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