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WEX’s Health Division Strengthens Position as Industry Leader

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WEX, a financial technology leader, reported significant growth in 2020 within its Health division. The company now connects over 408,000 employers, serving more than 33 million consumers in the U.S. and Canada. WEX has over 6.5 million Health Savings Account (HSA) accounts, marking it as the top platform in the country. Nearly 60% of Fortune 1000 companies utilize WEX technology. WEX enhanced its platform and engaged in partnerships to boost consumer awareness and benefits education, achieving over 688 million media impressions in 2020.

Positive
  • WEX serves more than 33 million consumers across the U.S. and Canada.
  • Over 6.5 million HSA accounts on WEX's platform, the highest in the U.S.
  • Nearly 60% of Fortune 1000 companies utilize WEX for healthcare benefits.
  • Partnerships with key industry players for enhanced service offerings.
  • Achieved over 688 million media impressions, boosting awareness of HSA benefits.
Negative
  • None.

WEX, a leading financial technology service provider, further solidified its leadership position in 2020 in terms of growth and services across its Health division.

“Our success is driven by our partners’ hard work, dedication, and determination, which were amplified in an incredibly challenging year,” said Robert Deshaies, president, Health, WEX. “Our shared mission of simplifying benefits for everyone is fueled by our ongoing commitment to investing in technology and in the growth and accomplishments of our partners.”

Specifically, in 2020:

  • WEX’s partner ecosystem now connects it to more than 408,000 employers, ultimately helping it serve more than 33 million consumers across the United States and Canada.
  • WEX continued to capitalize on the continued momentum of the healthcare savings account (HSA) market with growth of accounts and assets, with more than 6.5 million HSA accounts on the WEX technology platform, more than any other platform in the country.
  • Growth continued across all categories of employers choosing WEX as their technology platform for administering healthcare benefit accounts. Among Fortune 1000 companies, almost 60 percent are on the WEX platform.
  • WEX continued building key relationships with industry-leading third-party administrators, health plans, financial institutions, benefit administration partners, payroll providers, consultants, brokers, and employers, including:
    • APA Benefits
    • APlus Payroll
    • Business Benefits, Inc.
    • Cobra Professionals, Inc.
    • Combined Insurance Services
    • Compensation Consultants
    • Family Health America, LC
    • First American Bank
    • HR Concepts, LLC
    • Michigan Group Benefits
    • PIOPAC
    • Transamerica, via its affiliate, Transamerica Health Savings Solutions, LLC
    • Trustmark Health Benefits
  • While legislation during 2020 impacted nearly every part of the Health business, the division pivoted quickly to provide education, insight, and solutions to providers and participants, including thousands of virtual event attendees across its SpeedLift, Momentum, Benefits Buzz podcast, and webinar activities.
  • Product releases in 2020 focused on strongly positioning the WEX benefits platform as the market leader through investments to maximize HSA enrollment and deposits, using advanced analytics for a deep understanding of consumers, delivering a highly personalized consumer experience, enabling partner growth through new product offerings, driving efficiency and cost reduction, and ensuring industry leading fraud prevention and security. Highlights of the year include the official launch of Let’s Chat, an AI-driven virtual assistant, continued focus on enhancing HSA investment functionality, and features dedicated to supporting a seamless open enrollment experience.
  • To increase knowledge and U.S. consumer awareness of the benefits of HSAs, the Health division again partnered with Jean Chatzky, founder and CEO of HerMoney, on National Health Savings Account Awareness Day (HSA Day) on October 15. Additionally, Chatzky was joined by Jason Tartick, speaker, investor, and founder of Restart, a consulting company centered around personal, professional, and financial wellness, and Lissette Calveiro, an established digital strategist, content creator, and business coach.
  • WEX executives shared thought leadership, insight, and expertise through virtual conferences and by being featured in the national news and industry trades. This resulted in more than 688 million media impressions for 2020 and included coverage in CNBC, Cheddar, Forbes, and Yahoo.

About WEX

Powered by the belief that complex payment systems can be made simple, WEX (NYSE: WEX) is a leading financial technology service provider across a wide spectrum of sectors, including fleet, travel and healthcare. WEX operates in more than 10 countries and in more than 20 currencies through more than 5,200 associates around the world. WEX fleet cards offer 15.8 million vehicles exceptional payment security and control; purchase volume in travel and corporate solutions was $20.9 billion in 2020; and the WEX Health financial technology platform helps 408,000 employers and 33.1 million consumers better manage healthcare expenses. For more information, visit www.wexinc.com.

FAQ

What growth did WEX achieve in 2020?

WEX solidified its leadership in the Health division, connecting over 408,000 employers and serving more than 33 million consumers.

How many Health Savings Accounts (HSAs) does WEX manage?

WEX manages more than 6.5 million HSAs, the most of any platform in the country.

What percentage of Fortune 1000 companies use WEX's services?

Nearly 60% of Fortune 1000 companies utilize WEX for administering health benefits.

What key partnerships did WEX establish in 2020?

WEX built relationships with industry-leading third-party administrators, health plans, and financial institutions to enhance its service offerings.

How did WEX promote awareness of HSAs in 2020?

WEX partnered with Jean Chatzky on National Health Savings Account Awareness Day to increase consumer knowledge about HSAs.

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