Weave Now Integrates With Prompt
Weave (NYSE: WEAV) announced a new integration with Prompt, a leading software platform for rehab therapy practices. The integration combines Weave's customer experience and payments platform with Prompt's practice management system to enhance operations for physical therapy practices.
Key features include: a VoIP phone system with Call Pop for instant patient information access, two-way texting capabilities, automated missed-call texts, appointment reminders, automatic data synchronization, and streamlined payment solutions including Text-to-Pay and automated payment reminders.
The integration aims to address common challenges in physical therapy practices such as operational inefficiencies, delayed payments, and high no-show rates. Benefits include increased patient engagement, reduced administrative workload, improved cash flow, scalability, and enhanced patient experience through better communication and appointment tracking.
Weave (NYSE: WEAV) ha annunciato una nuova integrazione con Prompt, una piattaforma software leader per le pratiche di terapia riabilitativa. L'integrazione unisce la piattaforma di esperienza clienti e pagamenti di Weave con il sistema di gestione delle pratiche di Prompt per migliorare le operazioni delle cliniche di fisioterapia.
Le caratteristiche principali includono: un sistema telefonico VoIP con Call Pop per l'accesso immediato alle informazioni sui pazienti, capacità di messaggistica bidirezionale, messaggi automatici per le chiamate perse, promemoria per gli appuntamenti, sincronizzazione automatica dei dati e soluzioni di pagamento semplificate, tra cui Text-to-Pay e promemoria di pagamento automatizzati.
L'integrazione ha l'obiettivo di affrontare le comuni sfide nelle pratiche di fisioterapia, come inefficienze operative, pagamenti ritardati e alti tassi di assenze. I benefici includono un maggiore coinvolgimento dei pazienti, una riduzione del carico amministrativo, un miglior flusso di cassa, scalabilità e un'esperienza migliorata per i pazienti attraverso una migliore comunicazione e tracciamento degli appuntamenti.
Weave (NYSE: WEAV) anunció una nueva integración con Prompt, una plataforma de software líder para prácticas de terapia de rehabilitación. La integración combina la plataforma de experiencia del cliente y pagos de Weave con el sistema de gestión de prácticas de Prompt para mejorar las operaciones de las clínicas de fisioterapia.
Las características clave incluyen: un sistema telefónico VoIP con Call Pop para acceder instantáneamente a la información del paciente, capacidades de mensajería bidireccional, mensajes automáticos por llamadas perdidas, recordatorios de citas, sincronización automática de datos y soluciones de pago simplificadas, incluyendo Text-to-Pay y recordatorios automáticos de pago.
La integración tiene como objetivo abordar los desafíos comunes en las prácticas de fisioterapia, como ineficiencias operativas, pagos retrasados y altas tasas de no presentación. Los beneficios incluyen un mayor compromiso del paciente, reducción de la carga administrativa, mejor flujo de caja, escalabilidad y una experiencia mejorada para el paciente a través de una mejor comunicación y seguimiento de citas.
Weave (NYSE: WEAV)는 재활 치료 실습을 위한 선도적인 소프트웨어 플랫폼인 Prompt와의 새로운 통합을 발표했습니다. 이 통합은 Weave의 고객 경험 및 결제 플랫폼을 Prompt의 실습 관리 시스템과 결합하여 물리치료 클리닉의 운영을 향상시킵니다.
주요 기능에는 즉각적인 환자 정보 접근을 위한 Call Pop이 포함된 VoIP 전화 시스템, 양방향 문자 전송 기능, 자동 통화 누락 문자, 예약 알림, 데이터 자동 동기화, Text-to-Pay와 자동 결제 알림 등 간소화된 결제 솔루션이 포함됩니다.
이 통합은 물리치료 실습에서의 운영 비효율성, 지연된 결제, 빈번한 노쇼율과 같은 일반적인 문제를 해결하는 것을 목표로 합니다. 이점으로는 환자 참여 증가, 행정 업무 감소, 현금 흐름 개선, 확장성 및 향상된 커뮤니케이션과 예약 추적을 통한 환자 경험 향상이 포함됩니다.
Weave (NYSE: WEAV) a annoncé une nouvelle intégration avec Prompt, une plateforme de logiciel leader pour les pratiques de thérapie de réhabilitation. L'intégration combine la plateforme d'expérience client et de paiements de Weave avec le système de gestion de pratiques de Prompt pour améliorer les opérations des cliniques de physiothérapie.
Les caractéristiques clés comprennent : un système téléphonique VoIP avec Call Pop pour un accès instantané aux informations des patients, des capacités de messagerie bidirectionnelle, des messages automatisés pour les appels manqués, des rappels de rendez-vous, une synchronisation automatique des données, et des solutions de paiement rationalisées, y compris le Text-to-Pay et les rappels de paiement automatisés.
L'intégration vise à répondre aux défis courants dans les pratiques de physiothérapie, tels que les inefficacités opérationnelles, les paiements retardés et les taux d'absentéisme élevés. Les avantages incluent un engagement accru des patients, une charge administrative réduite, un meilleur flux de trésorerie, une scalabilité et une expérience améliorée pour les patients grâce à une meilleure communication et un suivi des rendez-vous.
Weave (NYSE: WEAV) hat eine neue Integration mit Prompt, einer führenden Softwareplattform für Rehabilitationspraxis, angekündigt. Die Integration kombiniert die Kundenservice- und Zahlungsplattform von Weave mit dem Praxisverwaltungssystem von Prompt, um die Abläufe von physiotherapeutischen Praxen zu verbessern.
Zu den Hauptfunktionen gehören: ein VoIP-Telefoniesystem mit Call Pop für den sofortigen Zugriff auf Patientendaten, bidirektionale Textnachrichtfähigkeit, automatisierte Erinnerungen bei verpassten Anrufen, Termin-Erinnerungen, automatische Datensynchronisierung und optimierte Zahlungsmöglichkeiten einschließlich Text-to-Pay und automatisierte Zahlungsaufforderungen.
Die Integration zielt darauf ab, häufige Herausforderungen in physiotherapeutischen Praxen wie betriebliche Ineffizienzen, verspätete Zahlungen und hohe No-Show-Raten anzugehen. Zu den Vorteilen gehören ein erhöhtes Engagement der Patienten, eine reduzierte administrative Arbeitslast, verbesserter Cashflow, Skalierbarkeit und ein verbessertes Patientenerlebnis durch bessere Kommunikation und Terminverfolgung.
- Integration with Prompt expands Weave's market presence in physical therapy sector
- New features could reduce no-show rates and improve payment collection efficiency
- Automation of administrative tasks may lead to operational cost savings
- Enhanced payment solutions could accelerate cash flow cycles
- None.
Insights
This strategic integration positions Weave to capture a larger share of the rapidly growing physical therapy software market, estimated to reach
- Payment Processing Revenue: The Text-to-Pay and automated payment reminder features should accelerate payment collection cycles and increase payment processing volume, a key revenue driver for Weave.
- Market Expansion: Integration with Prompt, a leading platform in physical therapy, opens access to their established customer base of rehabilitation practices, providing a clear path for market penetration.
- Operational Efficiency: The automated features and data synchronization reduce administrative overhead, making the combined solution more attractive to cost-conscious healthcare practices.
This integration aligns with the broader healthcare industry shift toward digital transformation and improved patient engagement. The automation of routine tasks and enhanced communication capabilities directly address the estimated 7-12% revenue loss that practices typically face due to no-shows and delayed payments.
From a competitive standpoint, this partnership strengthens Weave's position against other healthcare software providers by offering a more comprehensive, specialized solution for physical therapy practices. The integration's focus on payment automation and patient engagement could drive higher customer retention rates and increase average revenue per user (ARPU).
New integration streamlines physical therapy practice management and elevates patient engagement.
This integration delivers additional value to Weave and Prompt customers with:
Seamless Patient Communication
- VoIP Phone System with Call Pop – Identify patients when they call, with instant access to key patient details from Prompt like upcoming appointment information and overdue balances for a personalized conversation.
- Two-Way Texting – Engage with patients through text messaging, improving appointment no-show rates, responsiveness and adherence to treatment plans.
- Missed-Call Texts – Automatically send follow-up texts to patients who call but don’t leave a message, ensuring no lost opportunities. Include Prompt’s online scheduling link to ensure visits get booked even while offices are closed.
Effortless Scheduling & Engagement
- Appointment Reminders – Reduce no-shows with automated reminders via text, keeping schedules full and patients on track.
- Data Sync with Prompt – Eliminate manual data entry with automatic syncing of contacts and schedules from Prompt to Weave.
Simplified Billing & Payments
- Text-to-Pay & Online Payments – Offer patients a seamless way to pay their bills, reducing billing cycles and improving cash flow.
- Automated Payment Reminders – Allows practices to continue to collect more outstanding balances, but now with less effort by enabling practices to turn each Weave payment invoice or Text to Pay request into a “set-it-and-forget-it” collection campaign.
Physical therapy practices often face operational inefficiencies due to disconnected communication systems, leading to delayed payments, high no-show rates, and administrative burdens. Traditional patient outreach methods, such as phone calls and emails, are time-consuming and often ineffective. The Weave and Prompt integration solves these challenges by offering a unified solution that automates and streamlines key practice functions, ultimately improving patient engagement, reducing administrative workload, and boosting revenue.
- Increased Patient Engagement – Advanced communication tools facilitate better relationships and adherence to treatment plans.
- Reduced Administrative Work – Automation frees up staff time, allowing more focus on patient care.
- Improved Cash Flow – Streamlined billing and payments to .minimize unpaid invoices.
- Scalability – A flexible and robust system that grows with the practice.
- Enhanced Patient Experience – Improved communication and appointment tracking results in higher patient satisfaction and retention rates.
By integrating Weave’s cutting-edge patient engagement capabilities with Prompt’s robust practice management features, this integration offers an all-in-one solution that empowers physical therapy practices to operate more efficiently and deliver exceptional patient care. The Weave and Prompt integration ensures that practices can manage all aspects of patient interaction and office operations seamlessly between two powerful systems.
To learn more about Weave for physical therapy practices, visit getweave.com.
About Prompt
Prompt is a leading software solution designed to streamline operations, enhance revenue, and elevate the patient experience for outpatient therapy clinics. With a mission to drive extraordinary outcomes for rehab therapy businesses and their patients, Prompt’s platform empowers clinics to operate more profitability, efficiently and improve their ability to deliver exceptional care. To learn more, visit promptemr.com.
About Weave
Weave is the all-in-one experience platform for small- and medium-sized healthcare businesses. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey. Weave’s software solutions transform how local businesses attract, communicate with, and engage customers to grow their business. In the past year, Weave has been named a G2 leader in Patient Engagement, Optometry, Dental Practice Management, and Patient Relationship Management software. To learn more, visit getweave.com/newsroom.
View source version on businesswire.com: https://www.businesswire.com/news/home/20250204863651/en/
Natalie House
Senior Director of Content & Communications
pr@getweave.com
Source: Weave
FAQ
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