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Weave Enhances Payment Product Suite with Payment Reminders

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Weave (NYSE: WEAV) has introduced Payment Reminders, a new feature enhancing its payment product suite for small and medium-sized healthcare practices. This automation tool turns each Weave payment invoice or Text to Pay request into a 'set-it-and-forget-it' collection campaign, improving revenue cycle management with less effort.

The feature aligns with patient preferences, as 63% of patients prefer text payment options. Weave Payments offers a comprehensive processing solution, including text payment requests, credit card and ACH Direct Debit acceptance, online and in-person payment options, and flexible payment plans. All requests are sent from the practice's phone number, ensuring patient trust.

Weave (NYSE: WEAV) ha introdotto Promemoria di Pagamento, una nuova funzionalità che arricchisce il suo pacchetto di prodotti di pagamento per le piccole e medie pratiche sanitarie. Questo strumento di automazione trasforma ogni fattura di pagamento Weave o richiesta di Pagamento via SMS in una campagna di raccolta 'da impostare e dimenticare', migliorando la gestione del ciclo di entrate con minor sforzo.

La funzione è in linea con le preferenze dei pazienti, poiché il 63% dei pazienti preferisce opzioni di pagamento via SMS. Weave Payments offre una soluzione di elaborazione completa, incluse richieste di pagamento tramite SMS, accettazione di carte di credito e addebiti diretti ACH, opzioni di pagamento online e di persona, e piani di pagamento flessibili. Tutte le richieste sono inviate dal numero di telefono della pratica, garantendo la fiducia del paziente.

Weave (NYSE: WEAV) ha presentado Recordatorios de Pago, una nueva función que mejora su conjunto de productos de pago para pequeñas y medianas prácticas de atención médica. Esta herramienta de automatización convierte cada factura de pago de Weave o solicitud de Pago por Texto en una campaña de recaudación 'configurar y olvidar', mejorando la gestión del ciclo de ingresos con menos esfuerzo.

La función se alinea con las preferencias de los pacientes, ya que el 63% de los pacientes prefieren opciones de pago por texto. Weave Payments ofrece una solución de procesamiento integral, que incluye solicitudes de pago por texto, aceptación de tarjetas de crédito y débitos directos ACH, opciones de pago en línea y en persona, y planes de pago flexibles. Todas las solicitudes se envían desde el número de teléfono de la práctica, asegurando la confianza del paciente.

Weave (NYSE: WEAV)는 결제 알림이라는 새로운 기능을 도입하여 중소 의료 관행을 위한 결제 제품군을 향상시켰습니다. 이 자동화 도구는 각 Weave 결제 청구서 또는 문자 결제 요청을 '설정하고 잊어버리는' 수금 캠페인으로 전환하여 수익 주기 관리를 보다 수월하게 개선합니다.

이 기능은 환자의 선호도에 부합하며, 63%의 환자가 문자 결제 옵션을 선호합니다. Weave Payments는 문자 결제 요청, 신용 카드 및 ACH 직접 인출 수락, 온라인 및 대면 결제 옵션, 유연한 결제 계획을 포함한 종합적인 처리 솔루션을 제공합니다. 모든 요청은 진료소의 전화번호에서 발송되어 환자의 신뢰를 보장합니다.

Weave (NYSE: WEAV) a introduit Rappels de Paiement, une nouvelle fonctionnalité améliorant sa gamme de produits de paiement pour les petites et moyennes pratiques médicales. Cet outil d'automatisation transforme chaque facture de paiement Weave ou demande de Paiement par SMS en une campagne de recouvrement 'à configurer et à oublier', améliorant ainsi la gestion du cycle des revenus avec moins d'efforts.

Cette fonctionnalité est en accord avec les préférences des patients, puisque 63 % des patients préfèrent les options de paiement par texto. Weave Payments propose une solution de traitement complète, incluant des demandes de paiement par SMS, l'acceptation des cartes de crédit et des prélèvements directs ACH, des options de paiement en ligne et en personne, et des plans de paiement flexibles. Toutes les demandes sont envoyées depuis le numéro de téléphone de la pratique, assurant la confiance des patients.

Weave (NYSE: WEAV) hat Zahlungserinnerungen eingeführt, eine neue Funktion, die das Zahlungsproduktangebot für kleine und mittelgroße Gesundheitseinrichtungen verbessert. Dieses Automatisierungswerkzeug verwandelt jede Weave-Zahlungsrechnung oder Text-to-Pay-Anfrage in eine 'einmal einstellen und vergessen'-Eintreibungskampagne, wodurch das Management des Einnahmenzyklus mit weniger Aufwand verbessert wird.

Die Funktion entspricht den Vorlieben der Patienten, da 63 % der Patienten Textzahlungsoptionen bevorzugen. Weave Payments bietet eine umfassende Verarbeitungslösung, einschließlich Textzahlungsanfragen, Akzeptanz von Kreditkarten und ACH-Direktlastschrift, Online- und persönliche Zahlungsmöglichkeiten sowie flexible Zahlungspläne. Alle Anfragen werden von der Telefonnummer der Praxis aus gesendet, was das Vertrauen der Patienten sicherstellt.

Positive
  • Introduction of Payment Reminders feature to improve revenue cycle management
  • Automation of payment requests, potentially increasing collection efficiency
  • Alignment with patient preferences (63% prefer text payment options)
  • Comprehensive payment processing solution offering multiple payment methods
Negative
  • None.

Insights

Weave's introduction of Payment Reminders is a strategic move to enhance its revenue cycle management offerings. This feature addresses a critical pain point for healthcare practices: efficient collection of outstanding balances. By automating payment requests, Weave is likely to improve its value proposition to existing and potential clients.

The mention of 63% of patients preferring text payment options indicates a strong market alignment. This could potentially increase Weave's market share and customer retention rates. However, the financial impact remains uncertain without specific revenue projections or pricing details for this new feature.

Investors should monitor future earnings reports to gauge the adoption rate and revenue contribution of Payment Reminders. While promising, its impact on Weave's overall financial performance may take time to materialize.

Weave's Payment Reminders feature represents a significant advancement in healthcare practice management technology. By integrating payment requests into existing communication workflows, Weave is addressing a key efficiency gap in many small and medium-sized practices.

The feature's "set-it-and-forget-it" approach could substantially reduce administrative burden, allowing healthcare providers to focus more on patient care. Moreover, the multi-channel payment options (text, online, in-person) cater to diverse patient preferences, potentially improving patient satisfaction and payment compliance.

From a competitive standpoint, this enhancement strengthens Weave's position in the all-in-one practice management platform market. It's a smart move to differentiate their offering in an increasingly crowded healthcare tech space.

Weave's introduction of Payment Reminders aligns well with current market trends in healthcare payments. The shift towards digital, contactless payment methods has been accelerated by the pandemic, making this feature particularly timely.

The statistic that 63% of patients prefer text payment options is crucial. It suggests that Weave is tapping into a significant market demand, which could drive adoption of their platform. However, it's important to note that this preference might vary across different demographics or healthcare specialties.

Weave's comprehensive payment suite, including options like Buy Now, Pay-over-time and Payment Plans, demonstrates an understanding of patient financial pressures. This could be a key differentiator in attracting both practices and patients, potentially expanding Weave's market reach beyond its current customer base.

New Weave feature enhances seamless integration of payment requests into practice workflows

LEHI, Utah--(BUSINESS WIRE)-- Weave (NYSE: WEAV), a leading all-in-one experience platform for small and medium-sized healthcare practices, announced Payment Reminders, an enhancement designed to help improve revenue cycle management. This new feature allows practices to continue to collect more outstanding balances, but now with less effort by enabling practices to turn each Weave payment invoice or Text to Pay request into a “set-it-and-forget-it” collection campaign.

“We’re very excited to introduce Payment Reminders to our payments product suite,” said Branden Neish, Chief Product & Technology Officer at Weave. “With 63% of patients preferring text payment options, Weave streamlines the process, saving offices time and effort each day.”

Payment Reminders automate payment requests once a Weave invoice or Text to Pay request has been created, encouraging customers to pay their outstanding balances online.

Weave Payments is a full processing solution that empowers healthcare practices to bill and collect more efficiently using their existing communication workflows and patient-preferred payment methods:

  • Send payment requests via text with Text to Pay
  • Accept payments with credit card or through ACH Direct Debit
  • Accept payments online or in person with Online Bill Pay, Scan to Pay, and Mobile Tap to Pay
  • Keep a payment method on file
  • Offer flexibility with Buy Now, Pay-over-time and Payment Plans

All payment requests through Weave come from the practice’s phone number, so patients have confidence that the request is coming from a trusted source. To learn more about Weave billing and payments solutions, visit https://www.getweave.com/weave-payments/.

About Weave

Weave is the all-in-one experience platform for small- and medium-sized healthcare businesses. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey. Weave’s software solutions transform how local businesses attract, communicate with, and engage customers to grow their business. In the past year, Weave has been named a G2 leader in Patient Engagement, Optometry, Dental Practice Management, and Patient Relationship Management software. To learn more, visit getweave.com/newsroom.

Natalie House

Senior Director of Content & Communications

pr@getweave.com

Source: Weave

FAQ

What is Weave's new Payment Reminders feature?

Payment Reminders is a new feature by Weave (NYSE: WEAV) that automates payment requests, turning each invoice or Text to Pay request into a 'set-it-and-forget-it' collection campaign, helping healthcare practices improve revenue cycle management with less effort.

How does Weave's Payment Reminders benefit healthcare practices?

Weave's Payment Reminders helps healthcare practices collect more outstanding balances with less effort by automating payment requests, aligning with patient preferences for text payment options, and integrating seamlessly with existing communication workflows.

What payment methods does Weave Payments support?

Weave Payments supports various payment methods including Text to Pay, credit card, ACH Direct Debit, Online Bill Pay, Scan to Pay, Mobile Tap to Pay, and flexible options like Buy Now, Pay-over-time and Payment Plans.

What percentage of patients prefer text payment options according to Weave?

According to Weave, 63% of patients prefer text payment options for their healthcare bills.

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