Affordable Care Selects Weave to Drive Growth, Efficiency, and Enhanced Patient Experience
Weave (NYSE: WEAV) has been selected by Affordable Care, America's largest dental support organization for tooth replacement solutions, as their platform for patient communications, engagement, and payments. The collaboration leverages Weave's AI-powered Enterprise platform to streamline operations and enhance patient experience.
Early implementations have shown higher new patient conversion rates, reduced administrative time, and improved appointment management. The platform's features include Missed Call Texts, Quick Fill scheduling, and Text-to-Pay options, helping practices save hours weekly through automation and digital solutions.
Weave (NYSE: WEAV) è stata selezionata da Affordable Care, la più grande organizzazione di supporto dentale negli Stati Uniti per soluzioni di sostituzione dei denti, come la loro piattaforma per comunicazioni, coinvolgimento e pagamenti dei pazienti. La collaborazione sfrutta la piattaforma Enterprise di Weave alimentata da AI per semplificare le operazioni e migliorare l'esperienza del paziente.
Le prime implementazioni hanno mostrato tassi di conversione più elevati per i nuovi pazienti, una riduzione del tempo amministrativo e un miglioramento nella gestione degli appuntamenti. Le funzionalità della piattaforma includono Messaggi di chiamata persa, programmazione Quick Fill e opzioni di pagamento tramite testo, contribuendo a far risparmiare alle pratiche ore settimanali attraverso automazione e soluzioni digitali.
Weave (NYSE: WEAV) ha sido seleccionada por Affordable Care, la organización de soporte dental más grande de Estados Unidos para soluciones de reemplazo dental, como su plataforma para comunicaciones, participación y pagos de pacientes. La colaboración aprovecha la plataforma Enterprise de Weave impulsada por IA para optimizar las operaciones y mejorar la experiencia del paciente.
Las primeras implementaciones han mostrado tasas de conversión más altas de nuevos pacientes, reducción del tiempo administrativo y mejora en la gestión de citas. Las características de la plataforma incluyen mensajes de llamadas perdidas, programación rápida (Quick Fill) y opciones de pago por texto, lo que ayuda a las prácticas a ahorrar horas semanales a través de la automatización y soluciones digitales.
Weave (NYSE: WEAV)가 미국 최대의 치과 지원 조직인 Affordable Care에 의해 환자 커뮤니케이션, 참여 및 지불을 위한 플랫폼으로 선택되었습니다. 이 협업은 Weave의 AI 기반 엔터프라이즈 플랫폼을 활용하여 운영을 간소화하고 환자 경험을 향상시킵니다.
초기 구현에서는 새로운 환자 전환율이 높아지고, 관리 시간은 단축되며, 약속 관리가 개선된 것으로 나타났습니다. 플랫폼의 기능에는 미실시 통화 문자, 빠른 채우기(Quick Fill) 일정 및 문자로 결제(Text-to-Pay) 옵션이 포함되어 있어, 자동화 및 디지털 솔루션을 통해 실습들이 매주 몇 시간을 절약할 수 있도록 돕습니다.
Weave (NYSE: WEAV) a été sélectionnée par Affordable Care, la plus grande organisation de soutien dentaire en Amérique pour des solutions de remplacement dentaire, comme leur plateforme pour les communications, l'engagement et les paiements des patients. La collaboration exploite la plateforme Enterprise de Weave alimentée par l'IA pour rationaliser les opérations et améliorer l'expérience du patient.
Les premières mises en œuvre ont montré des taux de conversion de nouveaux patients plus élevés, une réduction du temps administratif et une amélioration de la gestion des rendez-vous. Les fonctionnalités de la plateforme incluent des textos pour les appels manqués, la planification Quick Fill et les options de paiement par texto, aidant les cabinets à économiser des heures chaque semaine grâce à l'automatisation et aux solutions numériques.
Weave (NYSE: WEAV) wurde von Affordable Care, der größten Zahnarztunterstützungsorganisation in Amerika für Zahnersatzlösungen, als ihre Plattform für die Kommunikation, das Engagement und die Zahlungen von Patienten ausgewählt. Die Zusammenarbeit nutzt die KI-gestützte Enterprise-Plattform von Weave, um die Abläufe zu optimieren und das Patientenerlebnis zu verbessern.
Frühe Implementierungen haben höhere Neupatienten-Konversionsraten, reduzierte Verwaltungszeiten und eine verbesserte Terminverwaltung gezeigt. Zu den Funktionen der Plattform gehören versäumte Anruftexte, Quick Fill-Planung und Text-to-Pay-Optionen, die den Praxen helfen, wöchentlich Stunden durch Automatisierung und digitale Lösungen einzusparen.
- Higher conversion rate for new patient acquisition
- Operational time savings of 3 hours per day from reduced phone tag
- Secured major client (Affordable Care) for enterprise platform
- Improved appointment management efficiency
- None.
Insights
This enterprise deal with Affordable Care, America's largest dental support organization for tooth replacement solutions, represents a significant business expansion for Weave. Early implementation data shows promising results with higher patient conversion rates and operational efficiencies. The partnership validates Weave's AI-powered platform in the enterprise market segment.
The deal's value extends beyond immediate revenue potential - it positions Weave alongside other major clients like Dental Care Alliance, establishing the company as a serious player in the dental enterprise software space. Particularly noteworthy is the platform's demonstrated ability to reduce operational costs through automation while improving revenue cycle management, addressing key pain points in healthcare practice management.
The technical implementation showcases Weave's robust enterprise capabilities, particularly in seamless integration with existing patient databases and AI-powered automation. Key performance metrics include:
- 3-hour daily reduction in phone communication time
- Improved appointment management efficiency
- Enhanced payment processing through Text-to-Pay integration
Affordable Care selected the new AI-powered Weave Enterprise platform for its ability to integrate seamlessly with existing patient databases, streamline and automate communication, and provide flexible, digital payment options that fit naturally into patient communication workflows. The Weave platform supports a superior patient experience while enabling Affordable Care to manage customer interactions and payments efficiently across all its practices.
“Empowering healthcare practices to deliver exceptional patient experiences is core to our mission,” said Brett White, CEO of Weave. “With seamless data integration, automated communications, and flexible payment options, Weave enables Affordable Care to set a new standard in patient-centered care, ultimately driving growth.”
Driving Practice Growth
Affordable Care practices that have already implemented Weave saw a higher conversion rate for new patients. Using features like Missed Call Texts and Quick Fill scheduling has increased patient acquisition and filled appointment slots more effectively. Additionally, the ability to send bulk text communications to patients during severe weather or downtime events has proven valuable in maintaining contact and reducing disruptions.
Improving Operational Efficiency
Weave's platform has helped Affordable Care practices save many hours per week by automating reminders, enabling online scheduling, and digitizing patient forms. Time spent playing phone tag has been reduced by three hours per day. These efficiency gains have also translated into better appointment management, reducing late-starting appointments.
Accelerating Revenue Cycle Management
With flexible payment options like Text-to-Pay and mobile terminals, practices have reduced front desk bottlenecks and improved the patient checkout experience.
Built to Scale
Affordable Care joins Dental Care Alliance (DCA) and thousands of other multi-office organizations using Weave to enhance Revenue Cycle Management (RCM), streamline operations, and accelerate growth by consolidating digital forms, flexible payment options, and communications under a single system. Advanced analytics provide actionable insights for performance optimization across locations, and centralized management simplifies operations and administrative tasks, transforming multi-location practice efficiency. Learn more about Weave's platform for multi-location businesses at getweave.com/enterprise.
About Weave
Weave is the leading all-in-one customer experience and payments software platform for small and medium-sized healthcare businesses. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire patient journey. Weave’s software solutions transform how healthcare practices attract, communicate with, and engage patients and clients to grow their business. Weave seamlessly integrates billing and payment requests into communication workflows, streamlining payment timelines, reducing accounts receivable, and supporting practice profitability. In the past year, Weave has been named an Inc. Power Partner, a G2 leader in Patient Relationship Management software and a Top 50 Product for Small Business. To learn more, visit getweave.com/newsroom/.
About Affordable Care, LLC.
Affordable Care is America’s largest dental support organization (DSO) exclusively focused on tooth replacement services. The DSO supports more than 450 affiliated dental practices, including Affordable Dentures & Implants, DDS Dentures + Implant Solutions and Advanced Dental Implant Center, in 43 states by providing innovative, non-clinical business and administrative support services to assist affiliated dental practices in providing patients with access to high-quality, affordable tooth replacement solutions. More than 8 million patients have received care at an Affordable Care-supported dental practice. Visit affordablecare.com.
View source version on businesswire.com: https://www.businesswire.com/news/home/20241030679207/en/
Natalie House
Sr. Director of Content and Communications, Weave
pr@getweave.com
Source: Weave
FAQ
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