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Waystar recognized as the industry's leading AI-powered software platform

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Waystar Holding Corp. (Nasdaq: WAY) has been recognized as the leading AI-powered software platform by Black Book Market Research™, securing top rankings in eight categories. The recognition comes from an independent survey of over 1,300 healthcare executives evaluating 80 vendors' AI-powered revenue cycle management solutions.

The company dominated in key areas including claim accuracy, operational efficiency, reduction in administrative burden, and patient engagement. Notably, Waystar outperformed competitors, with no other vendor securing more than one top ranking out of the 18 AI categories.

In January, Waystar launched AltitudeAI™, featuring AltitudeCreate™, a pioneering generative AI capability for appealing denied claims. The platform excels in claim management, showing significant improvements in claim rejection rates, clean claim submissions, and reimbursement turnaround time. Additionally, Waystar leads in patient collections and engagement, offering AI-driven tools that enhance payment collection rates while maintaining patient satisfaction.

Waystar Holding Corp. (Nasdaq: WAY) è stata riconosciuta come la principale piattaforma software alimentata da intelligenza artificiale da Black Book Market Research™, ottenendo il punteggio più alto in otto categorie. Questo riconoscimento deriva da un'indagine indipendente condotta su oltre 1.300 dirigenti sanitari che hanno valutato le soluzioni di gestione del ciclo di entrate alimentate da intelligenza artificiale di 80 fornitori.

L'azienda ha dominato in aree chiave come accuratezza delle richieste, efficienza operativa, riduzione del carico amministrativo e coinvolgimento dei pazienti. In particolare, Waystar ha superato i concorrenti, con nessun altro fornitore che ha ottenuto più di un punteggio massimo in una delle 18 categorie di intelligenza artificiale.

Nel mese di gennaio, Waystar ha lanciato AltitudeAI™, che presenta AltitudeCreate™, una capacità innovativa di intelligenza artificiale generativa per la contestazione delle richieste negate. La piattaforma eccelle nella gestione delle richieste, mostrando significativi miglioramenti nei tassi di rifiuto delle richieste, nelle presentazioni di richieste pulite e nei tempi di rimborso. Inoltre, Waystar è leader nelle collezioni e nel coinvolgimento dei pazienti, offrendo strumenti alimentati da intelligenza artificiale che migliorano i tassi di raccolta dei pagamenti mantenendo la soddisfazione dei pazienti.

Waystar Holding Corp. (Nasdaq: WAY) ha sido reconocida como la plataforma de software líder impulsada por inteligencia artificial por Black Book Market Research™, obteniendo las mejores clasificaciones en ocho categorías. Este reconocimiento proviene de una encuesta independiente a más de 1,300 ejecutivos del sector salud que evaluaron las soluciones de gestión del ciclo de ingresos impulsadas por inteligencia artificial de 80 proveedores.

La empresa dominó en áreas clave como precisión de reclamaciones, eficiencia operativa, reducción de la carga administrativa y compromiso del paciente. Notablemente, Waystar superó a sus competidores, sin que ningún otro proveedor obtuviera más de un primer lugar en las 18 categorías de inteligencia artificial.

En enero, Waystar lanzó AltitudeAI™, que presenta AltitudeCreate™, una capacidad pionera de inteligencia artificial generativa para apelar reclamaciones denegadas. La plataforma sobresale en la gestión de reclamaciones, mostrando mejoras significativas en las tasas de rechazo de reclamaciones, presentaciones de reclamaciones limpias y tiempos de reembolso. Además, Waystar lidera en la recolección y el compromiso del paciente, ofreciendo herramientas impulsadas por inteligencia artificial que mejoran las tasas de recolección de pagos mientras mantienen la satisfacción del paciente.

웨이스타 홀딩 코퍼레이션 (Nasdaq: WAY)은 블랙북 마켓 리서치™에 의해 AI 기반 소프트웨어 플랫폼으로 인정받아 8개 카테고리에서 최고 순위를 차지했습니다. 이 인식은 80개의 공급업체의 AI 기반 수익 주기 관리 솔루션을 평가한 1,300명 이상의 의료 경영진을 대상으로 한 독립 조사에서 비롯되었습니다.

회사는 청구 정확성, 운영 효율성, 행정적 부담 감소 및 환자 참여와 같은 주요 분야에서 두각을 나타냈습니다. 특히, 웨이스타는 경쟁업체를 초월하여 18개 AI 카테고리 중 어느 공급업체도 하나 이상의 최고 순위를 차지하지 못했습니다.

1월에 웨이스타는 AltitudeAI™를 출시했으며, 이는 거부된 청구를 항소하기 위한 혁신적인 생성 AI 기능인 AltitudeCreate™를 포함합니다. 이 플랫폼은 청구 관리에서 뛰어나며, 청구 거부율, 청구 제출의 정확성 및 환급 회전 시간을 크게 개선했습니다. 또한, 웨이스타는 환자 수금 및 참여에서 선두를 달리며, 환자 만족도를 유지하면서 지불 수금률을 향상시키는 AI 기반 도구를 제공합니다.

Waystar Holding Corp. (Nasdaq: WAY) a été reconnue comme la principale plateforme logicielle alimentée par l'intelligence artificielle par Black Book Market Research™, obtenant les meilleures notes dans huit catégories. Cette reconnaissance provient d'une enquête indépendante auprès de plus de 1 300 dirigeants du secteur de la santé évaluant les solutions de gestion du cycle de revenus alimentées par l'intelligence artificielle de 80 fournisseurs.

L'entreprise a dominé dans des domaines clés tels que précision des réclamations, efficacité opérationnelle, réduction de la charge administrative et engagement des patients. Notamment, Waystar a surpassé ses concurrents, aucun autre fournisseur n'ayant obtenu plus d'un classement parmi les 18 catégories d'intelligence artificielle.

En janvier, Waystar a lancé AltitudeAI™, présentant AltitudeCreate™, une capacité innovante d'intelligence artificielle générative pour contester les réclamations refusées. La plateforme excelle dans la gestion des réclamations, montrant des améliorations significatives dans les taux de rejet des réclamations, les soumissions de réclamations propres et les délais de remboursement. De plus, Waystar est en tête des collectes et de l'engagement des patients, offrant des outils alimentés par l'intelligence artificielle qui améliorent les taux de collecte des paiements tout en maintenant la satisfaction des patients.

Waystar Holding Corp. (Nasdaq: WAY) wurde von Black Book Market Research™ als führende KI-gestützte Softwareplattform anerkannt und hat in acht Kategorien die besten Platzierungen erzielt. Diese Anerkennung stammt aus einer unabhängigen Umfrage unter über 1.300 Führungskräften im Gesundheitswesen, die 80 Anbieter von KI-gestützten Lösungen für das Forderungsmanagement bewertet haben.

Das Unternehmen dominierte in wichtigen Bereichen wie Genauigkeit der Forderungen, operative Effizienz, Reduzierung der administrativen Belastung und Patientenengagement. Bemerkenswert ist, dass Waystar die Wettbewerber übertroffen hat, da kein anderer Anbieter mehr als einen Spitzenrang in den 18 KI-Kategorien sichern konnte.

Im Januar launchte Waystar AltitudeAI™, das AltitudeCreate™ umfasst, eine bahnbrechende generative KI-Funktion zur Anfechtung abgelehnter Forderungen. Die Plattform glänzt im Forderungsmanagement und zeigt signifikante Verbesserungen bei den Ablehnungsquoten von Forderungen, bei der Einreichung sauberer Forderungen und bei der Rückerstattungszeit. Darüber hinaus führt Waystar bei der Patientenakquise und -beteiligung und bietet KI-gestützte Werkzeuge an, die die Einziehungsquoten verbessern und gleichzeitig die Patientenzufriedenheit aufrechterhalten.

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Black Book Market Research survey of more than a thousand healthcare leaders ranked Waystar #1 in eight categories, more than any other RCM vendor

LEHI, Utah and LOUISVILLE, Ky., Feb. 13, 2025 /PRNewswire/ -- Waystar Holding Corp. (Nasdaq: WAY), a provider of leading healthcare payment software, today announced that it was named by Black Book Market Research™ as the industry's leading AI-powered software platform. Waystar earned #1 rankings in eight key categories, including claim accuracy, operational efficiency, reduction in administrative burden, and patient engagement. The independent survey assessed AI-powered revenue cycle management solutions from 80 vendors, gathering insights from more than 1,300 healthcare executives and technology decision-makers.

Waystar ranked as the #1 healthcare payments solution in eight out of 18 AI categories — more than any other vendor, none of which secured more than one top ranking. As Black Book™ highlighted in its report, "Waystar showed dominant performance in claims submission, denial reduction, and reimbursement turnaround time, cementing its role as a leader in financial accuracy and efficiency."

"We are grateful for the trust healthcare providers place in our AI-powered software platform, which has been central to our innovation strategy for nearly a decade," said Matt Hawkins, Chief Executive Officer of Waystar. "In January, we launched Waystar AltitudeAI™, a comprehensive set of AI capabilities for providers, including AltitudeCreate™, a first-of-its-kind generative AI capability for appealing denied claims. We continue to deliver on our vision of AI-powered software that drives productivity and accuracy and advances our mission."

Surveyed industry leaders recognized the impact of Waystar's AI, automation, and predictive analytics solutions across multiple points of the revenue cycle.

Claim, denial, and payer payments management: Waystar secured the #1 ranking in numerous AI-driven financial and payment management categories, including reduction in claim rejection and denial rates, increase in clean claim submission rates, time savings in claim resubmission and appeals resolution, and improvement in overall claims reimbursement turnaround time. Black Book™ highlighted:

  • "Waystar significantly reduces the time required for claim resubmission and appeals by automating claim tracking and error correction workflows. Clients report faster resolution times due to the platform's real-time denial analysis and auto-correction tools. Its AI-driven appeal management prioritizes high-value claims, ensuring maximum reimbursement efficiency."
  • "Waystar minimizes claim denials by utilizing AI-powered predictive analytics to catch errors before submission."

Patient collections and engagement: Waystar earned the top recognition in upfront patient payment collection rates as well as automated patient payment processing and engagement. According to the report:

  • "Waystar enhances patient financial interactions through AI-driven engagement and payment prediction. Clients appreciate the intuitive, patient-friendly portals offering real-time cost estimates."
  • "Waystar leads in patient payment automation with AI-driven engagement tools that ensure higher collection rates with minimal patient friction."

Finance and IT professionals prioritize AI adoption, recognizing its ability to automate manual work and reduce administrative burden across denial reduction, collections, and patient payment engagement. Purpose-built to eliminate inefficiencies, Waystar's modern, cloud-based platform leverages AI-powered capabilities to streamline end-to-end healthcare payments, delivering continuous enhancements that drive efficiency, accuracy, and sustainable return on investment.

About Waystar

Waystar's mission-critical software is purpose-built to simplify healthcare payments so providers can prioritize patient care and optimize their financial performance. Waystar serves approximately 30,000 clients, representing over 1 million distinct providers, including 16 of 20 institutions on the U.S. News Best Hospitals Honor Roll. Waystar's enterprise-grade platform annually processes over 5 billion healthcare payment transactions, including over $1.2 trillion in annual gross claims and spanning approximately 50% of U.S. patients. Waystar strives to transform healthcare payments so providers can focus on what matters most: their patients and communities. Discover the way forward at waystar.com.

Media Contact
Kristin Lee
kristin.lee@waystar.com

Investor Contact
Sandy Draper
investors@waystar.com
502-238-9511

Cision View original content to download multimedia:https://www.prnewswire.com/news-releases/waystar-recognized-as-the-industrys-leading-ai-powered-software-platform-302376551.html

SOURCE Waystar

FAQ

What key rankings did Waystar (WAY) achieve in the 2025 Black Book Market Research survey?

Waystar secured #1 rankings in eight out of 18 AI categories, including claim accuracy, operational efficiency, reduction in administrative burden, and patient engagement, outperforming 80 other vendors.

How does Waystar's AltitudeAI platform impact healthcare claim denials?

AltitudeAI, launched in January 2025, features AltitudeCreate for appealing denied claims, using AI-powered predictive analytics to catch errors before submission and automate claim tracking and error correction workflows.

What improvements in claim processing has Waystar's AI technology achieved?

Waystar's AI technology has improved clean claim submission rates, reduced claim rejection and denial rates, and enhanced claims reimbursement turnaround time through automated tracking and error correction.

How does Waystar's platform enhance patient payment collections?

Waystar leads in patient payment automation through AI-driven engagement tools, intuitive patient-friendly portals with real-time cost estimates, resulting in higher collection rates with minimal patient friction.

What distinguishes Waystar from other healthcare payment software vendors in 2025?

Waystar was the only vendor to secure multiple #1 rankings in Black Book's survey, with no other competitor achieving more than one top ranking across the 18 AI categories evaluated.

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