Nicolet National Bank Partners with NCR Voyix to Transform Digital Banking

Rhea-AI Summary

NCR Voyix Corporation (NYSE: VYX) partners with Nicolet National Bank to enhance digital banking experience. Nicolet Bank selects NCR Voyix Digital Banking to offer customers sophisticated financial tools and intuitive platform. NCR Voyix aims to improve customer experience, data strategy, and back-office efficiencies for Nicolet Bank.

Insights

Market Research Analyst

The partnership between Nicolet National Bank and NCR Voyix signifies a strategic move within the financial services industry. Banks are increasingly investing in digital infrastructure to enhance customer experience, which is a critical competitive differentiator. This investment by Nicolet Bank in NCR Voyix's digital banking platform could lead to improved customer retention and acquisition, as it promises a more intuitive and efficient user interface along with advanced financial management tools.

From a market research perspective, NCR Voyix's open platform could enable Nicolet Bank to integrate additional services and adapt to market changes more swiftly. This flexibility may position the bank favorably against competitors who are slower to adapt to technological advancements and evolving consumer demands. The emphasis on a 'people-first, technology-driven solution' aligns with current market trends where customer-centricity is paramount.

Financial Analyst

Investments in digital banking platforms like NCR Voyix are often scrutinized for their return on investment (ROI). For Nicolet Bank, the enhancement of its digital banking services could lead to cost savings by streamlining back-office operations and reducing the need for physical infrastructure. Additionally, sophisticated financial wellness and money management tools can be a revenue-generating feature, attracting a customer base that values digital financial planning.

Analyzing the potential financial impact, the bank's $8.5 billion in assets under management indicates significant scalability for the deployment of NCR Voyix's platform. This scale could lead to volume discounts and more favorable terms with NCR Voyix, which would positively influence the bank's operating margins over time.

Technology Consultant

The selection of NCR Voyix by Nicolet Bank underscores the importance of data strategy in modern banking. An advanced data strategy can offer deeper customer insights, enabling personalized banking experiences and more targeted marketing efforts. NCR Voyix's support for Nicolet Bank's data strategy could result in more effective cross-selling and upselling opportunities, thereby increasing customer lifetime value.

Furthermore, the introduction of self-service tools on the platform aligns with the broader industry shift towards automation and self-service. This not only meets customer expectations for on-demand services but also reduces the workload on bank staff, potentially leading to long-term operational efficiencies.

ATLANTA--(BUSINESS WIRE)-- NCR Voyix Corporation (NYSE: VYX), a leading global platform and provider of digital commerce solutions for the retail, restaurant and banking industries, today announced that $8.5 billion-asset Nicolet National Bank (Nicolet Bank) has selected NCR Voyix to enhance and improve its customer experience for digital banking.

Green Bay, Wisconsin-based Nicolet Bank serves communities across Wisconsin, Michigan and parts of Minnesota. As part of a strategic effort to improve the customer experience in digital banking and exceed ever-changing customer expectations, the bank selected NCR Voyix Digital Banking. Nicolet Bank customers can expect a better experience due to NCR Voyix’s open platform, robust capabilities and intuitive look and feel. In addition, Nicolet Bank will help customers more effectively manage their finances by offering sophisticated financial wellness, money management and self-service tools on the platform. NCR Voyix will also support the bank’s data strategy and help create efficiencies in the back office.

“At Nicolet Bank, our purpose is to serve our customers, which in the digital space changes constantly. We recognize the need to make a significant investment in a partner that can help us stay ahead of the curve, which is why we partnered with NCR Voyix,” said Kelly Fischer, chief innovation officer at Nicolet Bank. “NCR Voyix’s ability to act as a strategic partner, rather than a vendor, changes the game for us and our customers. We sought a people-first, technology-driven solution and we found it in NCR Voyix. We are excited to introduce the new look and feel to our customers.”

“NCR Voyix delivers the consultative partnership, seamless customer experiences, advanced data strategy and back-office efficiencies that empower institutions to compete in a digital-first world,” said Doug Brown, president of Digital Banking, NCR Voyix. “We are proud to partner with leaders like Nicolet Bank, which is investing in the software and services necessary to favorably position itself for success, future-proof its business and create differentiated customer journeys.”

About NCR Voyix Corporation

NCR Voyix Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and digital banking industries. NCR Voyix transforms retail stores, restaurant systems and digital banking experiences with comprehensive, platform-led SaaS and services capabilities. NCR Voyix is headquartered in Atlanta, Georgia, with approximately 15,000 employees and customers in 35 countries.

Web site: www.ncrvoyix.com
X: @NCR_Voyix
Facebook: www.facebook.com/ncrcorp
Instagram: www.instagram.com/ncrvoyix
LinkedIn: www.linkedin.com/company/ncrvoyix
YouTube: www.youtube.com/user/ncrvoyix

View source version on businesswire.com: https://www.businesswire.com/news/home/20240312322423/en/

NCR Voyix Investor Contact

Alan Katz

alan.katz@ncrvoyix.com

NCR Voyix Media Contact

Lee Underwood

lee.underwood@ncrvoyix.com

Source: NCR Voyix Corporation

FAQ

What is the ticker symbol for NCR Voyix Corporation?

The ticker symbol for NCR Voyix Corporation is VYX.

What industry does NCR Voyix Corporation operate in?

NCR Voyix Corporation operates in the digital commerce solutions industry for retail, restaurant, and banking sectors.

What is the strategic partnership announced by NCR Voyix Corporation?

NCR Voyix Corporation announced a strategic partnership with Nicolet National Bank to enhance digital banking experience.

How will NCR Voyix Digital Banking benefit Nicolet Bank customers?

NCR Voyix Digital Banking will offer Nicolet Bank customers sophisticated financial wellness, money management, and self-service tools to enhance their banking experience.

Who is Kelly Fischer and what role does he play at Nicolet Bank?

Kelly Fischer is the chief innovation officer at Nicolet Bank, overseeing the bank's digital initiatives and partnerships.

What does Doug Brown, president of Digital Banking at NCR Voyix, say about the partnership?

Doug Brown highlights that NCR Voyix aims to empower institutions like Nicolet Bank to compete in a digital-first world with advanced data strategy and customer experiences.