NCR Voyix Recognized as a Leader in the POS Software Market for Full-Service and Quick-Service Restaurants in Latest IDC MarketScape Reports
NCR Voyix (NYSE: VYX) has been recognized as a Leader in two significant IDC MarketScape reports evaluating POS software solutions for both Quick Service/Fast Casual and Full-Service Restaurant sectors. The December 2024 assessments highlight the company's innovative approach to restaurant technology solutions.
The reports emphasize NCR Voyix's strengths in cloud platform capabilities, comprehensive omni-channel support, and robust analytics. For quick-service restaurants, the company was praised for its modernization approach focusing on innovation impact and uninterrupted operations. In the full-service sector, NCR Voyix was recognized for its broad portfolio of services including deployment, hardware maintenance, and professional services supporting digital integration.
According to Dorothy Creamer, IDC's senior research manager, the enterprise restaurant sector faces increasing complexity in multi-channel ordering and payment capabilities. Benny Tadele, President of Restaurants at NCR Voyix, emphasized the company's commitment to delivering innovative solutions that address these challenges while creating exceptional dining experiences.
NCR Voyix (NYSE: VYX) è stata riconosciuta come un Leader in due importanti rapporti IDC MarketScape che valutano le soluzioni software POS per i settori della ristorazione veloce/casual e della ristorazione completa. Le valutazioni di dicembre 2024 mettono in evidenza l'approccio innovativo dell'azienda alle soluzioni tecnologiche per i ristoranti.
I rapporti sottolineano i punti di forza di NCR Voyix nelle capacità della piattaforma cloud, nel supporto omni-canale completo e nelle robuste analisi. Per i ristoranti a servizio veloce, l'azienda è stata elogiata per il suo approccio di modernizzazione incentrato sull'impatto dell'innovazione e sulle operazioni senza interruzioni. Nel settore della ristorazione completa, NCR Voyix è stata riconosciuta per il suo ampio portafoglio di servizi, tra cui implementazione, manutenzione hardware e servizi professionali a supporto dell'integrazione digitale.
Secondo Dorothy Creamer, responsabile della ricerca presso IDC, il settore della ristorazione enterprise affronta una crescente complessità nelle capacità di ordinazione e pagamento multi-canale. Benny Tadele, presidente dei ristoranti di NCR Voyix, ha enfatizzato l'impegno dell'azienda nel fornire soluzioni innovative per affrontare queste sfide, creando nel contempo esperienze culinarie eccezionali.
NCR Voyix (NYSE: VYX) ha sido reconocida como un Líder en dos importantes informes de IDC MarketScape que evalúan soluciones de software POS para los sectores de Restaurante de Servicio Rápido/Casual y Restaurante de Servicio Completo. Las evaluaciones de diciembre de 2024 destacan el enfoque innovador de la empresa en las soluciones tecnológicas para restaurantes.
Los informes enfatizan las fortalezas de NCR Voyix en las capacidades de plataforma en la nube, el soporte omni-canal integral y la robusta analítica. Para los restaurantes de servicio rápido, la empresa fue elogiada por su enfoque de modernización que se centra en el impacto de la innovación y en las operaciones ininterrumpidas. En el sector de servicio completo, NCR Voyix fue reconocida por su amplio portafolio de servicios, que incluye implementación, mantenimiento de hardware y servicios profesionales que respaldan la integración digital.
Según Dorothy Creamer, gerente senior de investigación de IDC, el sector de restaurantes empresariales enfrenta una creciente complejidad en las capacidades de pedidos y pagos multicanal. Benny Tadele, presidente de Restaurantes en NCR Voyix, enfatizó el compromiso de la empresa de ofrecer soluciones innovadoras que aborden estos desafíos mientras crean experiencias gastronómicas excepcionales.
NCR Voyix (NYSE: VYX)는 패스트푸드/캐주얼 및 풀서비스 레스토랑 부문을 위한 POS 소프트웨어 솔루션을 평가하는 두 가지 중요한 IDC MarketScape 보고서에서 리더로 인정받았습니다. 2024년 12월 평가에서는 레스토랑 기술 솔루션에 대한 회사의 혁신적인 접근 방식이 강조됩니다.
보고서는 NCR Voyix의 클라우드 플랫폼 기능, 포괄적인 옴니채널 지원 및 강력한 분석 기능의 강점을 강조합니다. 패스트푸드 레스토랑을 위해, 이 회사는 혁신의 영향과 중단 없는 작동에 중점을 둔 현대화 접근 방식에 대해 칭찬받았습니다. 풀서비스 부문에서는 NCR Voyix가 배포, 하드웨어 유지 관리 및 디지털 통합을 지원하는 전문 서비스를 포함한 폭넓은 서비스 포트폴리오로 인정받았습니다.
Dorothy Creamer IDC의 연구 관리자에 따르면, 대기업 레스토랑 부문은 다채널 주문 및 결제 기능의 복잡성이 증가하고 있습니다. Benny Tadele NCR Voyix의 레스토랑 사장은 회사가 이러한 문제를 해결하는 혁신적인 솔루션을 제공하면서 훌륭한 식사 경험을 창출하기 위해 노력하고 있다고 강조했습니다.
NCR Voyix (NYSE: VYX) a été reconnue comme un Leader dans deux rapports importants d'IDC MarketScape évaluant les solutions logicielles POS pour les secteurs de la restauration rapide/casual et de la restauration complète. Les évaluations de décembre 2024 mettent en avant l'approche innovante de l'entreprise en matière de solutions technologiques pour les restaurants.
Les rapports soulignent les forces de NCR Voyix en termes de capacités de plateforme cloud, de support omni-canal complet et d'analyses robustes. Pour les restaurants de service rapide, l'entreprise a été saluée pour son approche de modernisation axée sur l'impact de l'innovation et des opérations ininterrompues. Dans le secteur de la restauration complète, NCR Voyix a été reconnue pour son large portefeuille de services, y compris le déploiement, la maintenance matérielle et les services professionnels soutenant l'intégration numérique.
Selon Dorothy Creamer, responsable de la recherche chez IDC, le secteur des restaurants d'entreprise fait face à une complexité croissante en matière de commandes et de paiements multi-canaux. Benny Tadele, président des Restaurants chez NCR Voyix, a souligné l'engagement de l'entreprise à fournir des solutions innovantes pour relever ces défis tout en créant des expériences culinaires exceptionnelles.
NCR Voyix (NYSE: VYX) wurde in zwei bedeutenden IDC MarketScape-Berichten, die POS-Softwarelösungen für sowohl Quick-Service/Fast-Casual- als auch Full-Service-Restaurants bewerten, als Leader anerkannt. Die Bewertungen aus Dezember 2024 heben den innovativen Ansatz des Unternehmens für Technologielösungen für Restaurants hervor.
Die Berichte betonen die Stärken von NCR Voyix in den Bereichen Cloud-Plattformfähigkeiten, umfassende Omni-Channel-Unterstützung und robuste Analysen. Für Schnellrestaurants wurde das Unternehmen für seinen Modernisierungsansatz gelobt, der sich auf die Auswirkungen von Innovationen und ununterbrochene Abläufe konzentriert. Im Bereich Full-Service-Restaurants wurde NCR Voyix für sein breites Dienstleistungsportfolio anerkannt, das Implementierung, Hardwarewartung und professionelle Dienstleistungen zur Unterstützung der digitalen Integration umfasst.
Laut Dorothy Creamer, Senior Research Managerin bei IDC, sieht sich der Enterprise-Restaurantsektor einer zunehmenden Komplexität bei Multi-Channel-Bestell- und Zahlungssystemen gegenüber. Benny Tadele, Präsident der Restaurants bei NCR Voyix, betonte das Engagement des Unternehmens, innovative Lösungen anzubieten, die diese Herausforderungen angehen und gleichzeitig außergewöhnliche Speiseerlebnisse schaffen.
- None.
- None.
“The enterprise restaurant sector has become increasingly complex as both quick-service and table-service restaurants must prioritize multi-channel ordering and payment capabilities,” says Dorothy Creamer, senior research manager, Hospitality and Travel Digital Strategies, IDC. “The unique challenges center on the rapid evolution of innovation and shifting guest preferences for brand interactions. POS software has had to evolve as well and leaders in the space are leaning into address these core issues.”
In today’s rapidly changing restaurant industry, operators require technology partners capable of simplifying complexity, enabling multi-channel ordering and payment options, and delivering exceptional guest experiences. The IDC MarketScape for POS in the Quick Service/Fast Casual Restaurant Sector noted, “NCR Voyix is taking a fresh approach to modernization. This method focuses on innovation impact and uninterrupted operations, helping brands innovate with minimal disruption. NCR Voyix has positioned itself as a cloud platform player with strong end-to-end omni-channel support, reporting and analytics, marketing/loyalty, and operational management.”
The IDC MarketScape for POS in the Full Service Restaurant Sector noted, “The vendor’s broad portfolio of services helps restaurants manage operations `wall to wall.' These include deployment services, hardware maintenance, service desk, and professional services that focus on digital integration, system management, and DevOps. As full-service brands continue to evolve into digital businesses, these services add strategic value to support growth.”
“Being named a Leader in the IDC MarketScape report reinforces our commitment to not only the technological transformation but the cultural shift we have undertaken as a company to deliver innovative, efficient and future-ready restaurant solutions,” said Benny Tadele, President of Restaurants at NCR Voyix. “Restaurants today face unprecedented challenges, requiring solutions that drive real operational impact. We care deeply for our customers, and we are proud to empower and support restaurants looking to evolve and excel with technology that enhances operations, enables growth, and helps create exceptional dining experiences.”
The IDC MarketScape report provides restaurant operators with a clear view of the competitive POS software landscape, helping them select the right technology partner to align with their strategic goals.
About NCR Voyix
NCR Voyix Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail and restaurant industries. NCR Voyix transforms retail stores and restaurant systems through experiences with comprehensive, platform-led SaaS and services capabilities. NCR Voyix is headquartered in
About IDC MarketScape
IDC MarketScape vendor assessment model is designed to provide an overview of the competitive fitness of technology and service suppliers in a given market. The research utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each supplier’s position within a given market. IDC MarketScape provides a clear framework in which the product and service offerings, capabilities and strategies, and current and future market success factors of technology suppliers can be meaningfully compared. The framework also provides technology buyers with a 360-degree assessment of the strengths and weaknesses of current and prospective suppliers.
View source version on businesswire.com: https://www.businesswire.com/news/home/20250122894371/en/
Media.relations@ncrvoyix.com
Kymberly Graham
Source: NCR Voyix Corporation
FAQ
What recognition did NCR Voyix (VYX) receive in the IDC MarketScape reports for 2024?
What key strengths were highlighted for NCR Voyix (VYX) in the Quick Service Restaurant sector?
How does NCR Voyix (VYX) support full-service restaurants according to the IDC MarketScape?
What restaurant industry challenges does NCR Voyix (VYX) address with its POS solutions?
