Prominent Industry Analysts Presenting at Verint Engage 2024 Customer Engagement Conference
Verint (NASDAQ: VRNT) has announced the lineup of industry-leading analysts speaking at Engage 2024, its premier annual customer engagement conference. The event, scheduled for September 23-25, 2024, in Orlando, Florida, will focus on CX automation and AI business outcomes. Jay McBain from Canalys will headline the Partner Summit, while other notable speakers include analysts from Constellation Research, COMMfusion, DMG Consulting, and more.
The conference will feature over 50 sessions covering topics such as AI in contact centers, employee experience, behavioral data, and practical trends in AI and CX. Attendees will gain insights from industry experts, major brands, and Verint solution specialists on solving pressing business challenges with AI.
Verint (NASDAQ: VRNT) ha annunciato la lista di analisti leader del settore che interverranno a Engage 2024, la sua conferenza annuale principale dedicata all'engagement dei clienti. L'evento, programmato per il 23-25 settembre 2024, a Orlando, Florida, si concentrerà su automazione CX e risultati aziendali IA. Jay McBain di Canalys sarà il relatore principale del Partner Summit, mentre altri relatori di spicco includono analisti di Constellation Research, COMMfusion, DMG Consulting e altri.
La conferenza presenterà oltre 50 sessioni che copriranno argomenti come l'IA nei centri di contatto, l'esperienza dei dipendenti, i dati comportamentali e tendenze pratiche nell'IA e nella CX. I partecipanti avranno l'opportunità di ottenere approfondimenti da esperti del settore, grandi marchi e specialisti delle soluzioni Verint su come affrontare le sfide aziendali attuali utilizzando l'IA.
Verint (NASDAQ: VRNT) ha anunciado la lista de analistas líderes de la industria que hablarán en Engage 2024, su conferencia anual de compromiso con el cliente. El evento, programado para el 23-25 de septiembre de 2024, en Orlando, Florida, se centrará en automatización de CX y resultados empresariales de IA. Jay McBain de Canalys será el orador principal en la Cumbre de Socios, mientras que otros oradores notables incluyen analistas de Constellation Research, COMMfusion, DMG Consulting y más.
La conferencia contará con más de 50 sesiones que cubrirán temas como IA en centros de contacto, experiencia del empleado, datos de comportamiento y tendencias prácticas en IA y CX. Los asistentes obtendrán información de expertos de la industria, marcas importantes y especialistas en soluciones de Verint sobre cómo resolver desafíos empresariales apremiantes con IA.
Verint (NASDAQ: VRNT)는 고객 참여를 주제로 하는 연례 컨퍼런스 Engage 2024에 참여할 업계 선도 분석가들의 라인업을 발표했습니다. 2024년 9월 23일부터 25일까지 플로리다주 올랜도에서 열리는 이 행사는 CX 자동화 및 AI 비즈니스 성과에 초점을 맞출 것입니다. Canalys의 Jay McBain이 파트너 서밋의 주요 발표자를 맡고 있으며, Constellation Research, COMMfusion, DMG Consulting 등에서 온 분석가들도 참석할 예정입니다.
이번 컨퍼런스에서는 AI를 활용한 연락 센터, 직원 경험, 행동 데이터, AI와 CX의 실용적 트렌드 등 다양한 주제를 다루는 50개 이상의 세션이 진행됩니다. 참석자들은 업계 전문가, 주요 브랜드, Verint 솔루션 전문가들로부터 AI를 통해 긴급한 비즈니스 과제를 해결하는 방법에 대한 통찰력을 얻을 것입니다.
Verint (NASDAQ: VRNT) a annoncé la liste des analystes leaders de l'industrie qui s'exprimeront lors de Engage 2024, sa conférence annuelle phare sur l'engagement client. L'événement, prévu du 23 au 25 septembre 2024 à Orlando, en Floride, se concentrera sur l'automatisation CX et les résultats commerciaux IA. Jay McBain de Canalys sera le conférencier principal du Sommet des Partenaires, tandis que d'autres intervenants notables incluent des analystes de Constellation Research, COMMfusion, DMG Consulting et d'autres.
La conférence proposera plus de 50 sessions couvrant des sujets tels que l'IA dans les centres de contact, l'expérience des employés, les données comportementales et les tendances pratiques en IA et CX. Les participants bénéficieront des perspectives d'experts de l'industrie, de grandes marques et de spécialistes des solutions Verint pour résoudre les défis commerciaux pressants grâce à l'IA.
Verint (NASDAQ: VRNT) hat die Liste der führenden Branchenanalysten angekündigt, die auf der Engage 2024, ihrer wichtigsten jährlichen Konferenz zur Kundenbindung, sprechen werden. Die Veranstaltung, die vom 23. bis 25. September 2024 in Orlando, Florida, stattfinden wird, konzentriert sich auf CX-Automatisierung und KI-Geschäftsergebnisse. Jay McBain von Canalys wird die Partnergipfel-Redner eröffnen, während andere prominente Redner Analysten von Constellation Research, COMMfusion, DMG Consulting und weiteren beinhalten.
Auf der Konferenz werden über 50 Sitzungen angeboten, die Themen wie KI in Kontaktzentren, Mitarbeitererfahrung, Verhaltensdaten und praktische Trends in KI und CX abdecken. Die Teilnehmenden werden Einblicke von Branchenexperten, großen Marken und Verint-Lösungspezialisten erhalten, um dringende geschäftliche Herausforderungen mithilfe von KI zu lösen.
- Verint is hosting a major industry conference focused on CX automation and AI business outcomes
- The conference features presentations from prominent industry analysts and experts
- Over 50 sessions covering various aspects of AI and customer engagement are planned
- None.
This year, Jay McBain, chief analyst at Canalys, will headline the Partner Summit. The session is built for all Verint partners dedicated to accelerating and improving customer engagement strategies with Verint solutions.
Additional featured analyst and market influencer speakers include:
- Liz Miller (vice president and principal analyst, Constellation Research – “The Myth, The Magic and The Mandate Known as AI.”
- Blair Pleasant (president and principal analyst, COMMfusion) – “Not Just AI. AI Business Outcomes. Now.”
- Donna Fluss (founder and president, DMG Consulting) – “2024 Research: Practical Trends in AI and CX.”
- Keith Dawson (research director, CX, ISG Research) – “The Critical Need for an Open Platform.”
- Robin Gareiss (CEO and principal analyst, Metrigy) – “Better EX for Better CX: Why Employee Experience Should Be a Top Priority.”
- Sheila McGee-Smith (president and principal analyst, McGee-Smith Analytics) – “How AI is Driving Outcomes in the Contact Center” and the Women in Technology (WIT) panel.
- Derek Top (research director and principal analyst, Opus Research) – “Generative AI: The Practical and the Possible in CX Automation.”
- Juanita Coley (CEO and founder, Solid Rock Consulting) – “Is Your WFM Solution Still Working for You?”
- Rebecca Wettemann (CEO and principal analyst, Valoir) – “The Power of Behavioral Data.”
Engage 2024 will offer more than 50 sessions featuring leading industry analysts, representatives from major brands, partners and Verint solution experts who will share best practices in CX automation and customer engagement. With sessions designed for contact centers, back offices, compliance, customer experience, IT and operations, attendees will gain the insights and inspiration needed to solve their most pressing business challenges with AI.
“Engage 2024 is a convergence of the brightest minds in AI and CX automation,” says Verint’s Jasen Williams, global vice president, Corporate Marketing. “Attendees can gain new insights, learn best practices and network with their industry peers while learning about what’s possible now and in the future.”
Visit Engage 2024 for program updates and to register for the conference.
About Verint
Verint® (NASDAQ: VRNT) helps the world’s most iconic brands build enduring customer relationships by connecting work, data, and experiences across the enterprise. More than 10,000 organizations in 175 countries – including over 85 of the Fortune 100 companies – are using the Verint Customer Engagement Platform to draw on the latest advancements in AI, analytics, and an open cloud architecture to elevate customer experience.
Verint. The Customer Engagement Company®. Learn more at Verint.com.
This press release contains “forward-looking statements,” including statements regarding expectations, predictions, views, opportunities, plans, strategies, beliefs, and statements of similar effect relating to Verint Systems Inc. These forward-looking statements are not guarantees of future performance and they are based on management's expectations that involve a number of risks, uncertainties and assumptions, any of which could cause actual results to differ materially from those expressed in or implied by the forward-looking statements. For a detailed discussion of these risk factors, see our Annual Report on Form 10-K for the fiscal year ended January 31, 2023, and other filings we make with the SEC. The forward-looking statements contained in this press release are made as of the date of this press release and, except as required by law, Verint assumes no obligation to update or revise them or to provide reasons why actual results may differ.
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Source: Verint
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