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Millicom (Tigo) Accelerates Its Multi-Cloud Journey with VMware

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Millicom, operating as Tigo in Latin America, has unified its IT operations with VMware's Cloud to streamline services across various business units. This strategic partnership aims to enhance agility and efficiency, facilitating quicker service deployments. Tigo's modernization efforts will support its expansion into 5G and hybrid multi-cloud environments. VMware's expertise is set to play a crucial role as Tigo looks to monetize 5G technologies, transforming customer experiences throughout the region.

Positive
  • Increased efficiency and agility through unified IT operations with VMware Cloud.
  • Faster time-to-market for service deployment.
  • Positioned for 5G expansion and hybrid multi-cloud environments.
Negative
  • None.

BARCELONA, Spain--(BUSINESS WIRE)-- Mobile World Congress 2022 – Millicom provides cable and mobile services as Tigo in nine countries in Latin America. Due to the complexity of its networks, Tigo required unification of its disparate IT operations before it could move forward with its multi-cloud ambitions. To accomplish this feat, Tigo turned to VMware (NYSE: VMW).

Before engaging with VMware, Tigo’s IT, Telco and B2B teams from various geographic operations and business units were functioning independently. They each operated their own cloud environment without a common governance, operating model, or technology platform to enable Tigo to standardize its service delivery. Tigo selected VMware Cloud as its common private cloud infrastructure across its operations and business units. Since implementing VMware Cloud, Tigo has become more agile and efficient by eliminating the disparate silos, reducing the time to market for deploying existing services and increased flexibility in introducing new services, and the team is gaining the cloud skills it needs to embrace new features in the future.

With its existing operations across IT, Telco and B2B modernized and running more efficiently, Tigo has turned its eye toward 5G, expanding to hybrid multi-cloud and cloud-native environment.

Xavier Rocoplan, Millicom’s executive vice president and CTIO, said, “Strategic technology partners like VMware will play a critical role in shaping the future of Tigo as we look to bring 5G and other edge technologies to Latin America. Deploying 5G services requires flexibility in how we move workloads across the network. VMware will help us achieve our agility and scalability needs more efficiently and continue to be our partner in the cloud transformation journey we started 3 years ago.”

Sanjay Uppal, senior vice president and general manager of VMware’s Service Provider & Edge business unit, said, “Service providers across the globe are all at different stages in their network modernization journey. Tigo is laying a solid foundation for their digital transformation and on its way to monetizing 5G services that will change the way their customers work and live.”

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About VMware

VMware is a leading provider of multi-cloud services for all apps, enabling digital innovation with enterprise control. As a trusted foundation to accelerate innovation, VMware software gives businesses the flexibility and choice they need to build the future. Headquartered in Palo Alto, California, VMware is committed to building a better future through the company’s 2030 Agenda. For more information, please visit www.vmware.com/company.

VMware, VMware Cloud and Telco Cloud Platform are registered trademarks or trademarks of VMware, Inc. or its subsidiaries in the United States and other jurisdictions.

This article may contain hyperlinks to non-VMware websites that are created and maintained by third parties who are solely responsible for the content on such websites.

Angela Leaf, VMware Global Communications, +1 860 480 3367, aleaf@vmware.com

Source: VMware, Inc.

FAQ

What partnership did Tigo establish for its IT operations in 2022?

Tigo partnered with VMware to unify its IT operations and enhance service delivery.

How is Tigo planning to utilize VMware's services?

Tigo is using VMware to improve agility, reduce service deployment time, and prepare for 5G expansion.

What are Tigo's future plans regarding cloud technology?

Tigo aims to expand into hybrid multi-cloud and cloud-native environments.

What benefits has Tigo experienced since implementing VMware Cloud?

Tigo has increased efficiency, agility, and flexibility in service offerings.

When did Tigo announce its collaboration with VMware?

Tigo announced its collaboration with VMware during the Mobile World Congress in 2022.

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