Vipshop Releases 2022 Environmental, Social and Governance(ESG)Report
- Vipshop pledges to achieve carbon neutrality in its own operations and a 50% reduction in Scope 3 carbon emission intensity by 2030. The company has established a governance structure and taken a comprehensive approach to carbon reduction across its value chain. Vipshop's logistics centers have implemented energy-saving measures and recycled millions of cartons. The company also strengthened its core business and improved customer satisfaction.
- Vipshop's charitable contributions exceeded $76.7 million, supporting causes such as women's empowerment and aid for underprivileged communities.
- None.
Sets Up ESG Strategy and Targets Carbon Neutrality in its Own Operations No Later Than 2030
In 2022, Vipshop established a three-tiered governance structure that includes its Board of Directors, an ESG Committee, and an ESG Task Force, according to the report. The Company's ESG strategy, dubbed "co-creation of a new sustainable life," emphasizes five areas: new sustainable choices, happy consumption, proactive inclusivity, beautiful society, dependable compliance.
A Pledge to Achieve Carbon Neutrality in its Own Operations No Later Than 2030
Vipshop has set ambitious environmental goals, pledging to achieve carbon neutrality in its own operations and a
In 2022, Vipshop's Logistics Centers recycled around 21.19 million cartons, cutting carton use by 2,556 tons and reclaiming 16,774 tons of packaging materials. Additionally, the Company implemented photovoltaic energy systems at several logistics sites and its Shan Shan Outlets, generating 61,538 MWh of solar power during the course of the year.
Meeting Customer Expectations for an Enhanced Quality of Life
In 2022, Vipshop's core business has been strengthened through a series of enhancements in products, operations, and technology. This bolstered Vipshop's ability to offer unique and a more diversified product offerings, aligning with customers' aspirations for an improved quality of life.
Vipshop has created "V-pulse", which defines an upgraded plan for all stages of operations including product selection, supplier logistics and after-sales service, in order for customers to feel the "pulse-like" customer service, close to their hearts.
With a specialized team dedicated to effectively tackling customer concerns, the Company strives to align closely with customer expectations and sentiments. Vipshop's customer problem solving satisfaction rate reached
Creating a Safe, Comfortable, and Inclusive Working Environment
In 2022, Vipshop launched specialized training courses that focus on fostering innovation and promoting individual growth among employees. The program has seen universal participation, with
In 2022, Vipshop prioritized a safe, inclusive workspace, with a special emphasis on creating a supportive environment for women. By year's end, women constituted
Embracing Simplicity, Sincerity, and Love in Charity Work
Vipshop champions causes such as women's empowerment, rural revitalization, and aid for underprivileged communities. In partnership with stakeholders, the Company has developed sustainable philanthropic initiatives, exemplified by programs such as V-Love Mothers and V-Love Charity.
By the end of 2022, Vipshop's charitable contributions surpassed
View Vipshop's 2022 Environment, Social, and Governance (ESG) Report:
English version:
https://ir.vip.com/static-files/2e8df465-9a43-4156-8942-38fb79179e3c
Chinese version:
https://h5rsc.vip.com/esg/esg/index.html
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SOURCE Vipshop