Nearly 40% of the Fortune World’s Most Admired Companies Use the UserTesting Platform to Build Better Customer Experiences

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04/19/2022 - 09:00 AM EDT

Some of the largest companies in the world, ranked by revenue, gain customer insight and understanding with the UserTesting Human Insight Platform

SAN FRANCISCO--(BUSINESS WIRE)-- UserTesting (NYSE: USER), a leader in video-based human insight, today announced that 38 percent of companies on the Fortune World’s Most Admired Companies list rely on the UserTesting® Human Insight Platform to drive innovation, empathy, and customer understanding. Now in its 25th year, the Fortune World’s Most Admired Companies list surveys top executives and directors from eligible companies, along with financial analysts, to identify the companies that enjoy the strongest reputations within their industries and across industries.

UserTesting customers on the Fortune World’s Most Admired Companies List for 2022, including Domino’s, Hyatt, Lowe’s, MetLife, Sony, T. Rowe Price, Volvo, Workday, and others, rely on the UserTesting Human Insight Platform to get a window into their customers' world so they can get the first-party data they need to create experiences that both move people and move the needle for their business. UserTesting provides these companies with access to real human insight, delivered fast–powered by video and enhanced by machine learning–so they can deepen their understanding of who their current and future customers really are at their core.

As a video-first experience testing platform, UserTesting enables these organizations to see and hear the experiences of real people as they engage with products, designs, apps, prototypes, and brands. The Human Insight Platform helps these organizations get access to diverse customer perspectives and discover human insight so that they can build exceptional experiences that drive results.

"Leading brands on the Fortune World’s Most Admired Companies list are making the most of the UserTesting platform to get insights that help them fuel their customer experience strategies," said Michelle Huff, Chief Marketing Officer at UserTesting. "Our Human Insight Platform has been a catalyst for customer empathy and understanding at many of our top customer organizations, and we're delighted to see so many earning the recognition they deserve on the prestigious Fortune list."

About UserTesting
UserTesting (NYSE: USER) has fundamentally changed the way organizations get insights from customers with fast, opt-in feedback and experience capture technology. The UserTesting Human Insight Platform taps into our global network of real people and generates video-based recorded experiences, so anyone in an organization can directly ask questions, hear what users say, see what they mean, and understand what it’s actually like to be a customer. Unlike approaches that track user behavior then try to infer what that behavior means, UserTesting reduces guesswork and brings customer experience data to life with human insight. UserTesting has more than 2,300 customers, including more than half of the world’s top 100 most valuable brands according to Forbes. UserTesting is headquartered in San Francisco, California. To learn more, visit www.usertesting.com.