Elavon Launches New Payments Interface for Hospitality Industry

Rhea-AI Summary

Elavon has introduced the Elavon Cloud Payments Interface, a new API aimed at the hospitality industry. It is designed to streamline both digital and in-person payment experiences for hotels and related businesses. This API enhances guest experiences by simplifying payments everywhere within the hotel, from check-in to check-out, and supports real-time data synchronization. The system is cloud-based, scales easily across multiple locations, and ensures PCI compliance. Key features include full support for contactless and mobile payments, fraud protection, and seamless integration with third-party payment providers.

Positive

• Elavon has launched the Elavon Cloud Payments Interface, a new API that simplifies payment processes for the hospitality industry.
• The interface enhances guest experiences by allowing payments to be made anywhere within the hotel premises.
• Real-time data synchronization and seamless integration with PMS and POS devices.
• The system supports contactless and mobile payments, meeting modern consumer preferences.
• Cloud-based platform allows for easy scaling and integration without major infrastructure changes.
• Robust fraud protection capabilities and automatic software updates ensure enhanced security and compliance.

Negative

• None.

Insights

Tech Expert

The launch of the Elavon Cloud Payments Interface marks a significant step for the hospitality sector in terms of technology integration. By harnessing the power of a RESTful API, Elavon is simplifying the payment process not only for the guests but also for the businesses. This API allows easy integration with existing systems, which reduces the cost and complexity of migrating to new technology.

Enhanced Security is another key feature. Given the increasing number of data breaches and cyberattacks, integrating robust fraud protection capabilities right from the start will boost customer confidence. For businesses, this means fewer resources spent dealing with security issues, allowing them to focus more on enhancing the guest experience.

Moreover, the system’s ability to support contactless and mobile payments is very timely, especially considering the ongoing global trend towards contactless transactions. This not only meets current customer expectations but also positions businesses to be competitive in the future.

Market Research Analyst

From a market perspective, this move by Elavon is strategic. The hospitality industry is undergoing rapid digital transformation and a streamlined payments interface caters directly to the burgeoning need for integrated technology solutions. This could lead to increased adoption rates among hotels and related businesses, offering Elavon a larger market share.

The capability to scale payments and support third-party providers is crucial. It means that businesses can seamlessly onboard this new system without disrupting their existing operations. This flexibility is likely to attract a diverse array of clients, from small boutique hotels to larger chains.

The emphasis on real-time data synchronization ensures that businesses can make more informed decisions quickly, enhancing operational efficiency. This is especially important in an industry where customer service and experience are paramount.

From the spa to the front desk, API streamlines payments for hotels and related merchants

ATLANTA--(BUSINESS WIRE)-- Elavon, one of the world’s largest payments processors, today announces the launch of Elavon Cloud Payments Interface, a new API that simplifies managing the digital and in-person payments experience for hotels and other hospitality-related businesses.

“Elavon Cloud Payments Interface helps continue digital transformation across the hospitality industry by enhancing guest experiences, streamlining operations and providing real-time safe and secure data synchronization. This lets us focus on the payment and allows our merchants to focus on delivering exceptional service,” said Pari Sawant, global chief product officer at Elavon. “This system cuts the cord and enables a smoother experience by enabling guests to charge for meals and services wherever they are.”

At its core, Elavon Cloud Payments Interface embeds payments conveniently and safely for both guests and merchants. For guests, it simplifies the ability to pay anywhere, anytime while protecting their payment data and information. For hospitality businesses in the U.S., Canada and the Caribbean, this cloud-based system scales payments and supports third-party payments providers, while being PCI compliant.

Advantages the system provides business owners and franchisees include:

• Integrated Guest Experiences: Bring payment capabilities to every stage of the guest journey, from booking reservations to checking-out and leverage transactions and updates reflected across PMS and POS devices in real-time. System offers full support of contactless and mobile payments.
• Cloud Transformation and Developer Experience: The RESTful API allows straightforward integration and development of cloud-based software tools to accept payments. Allows integration with third party payments providers.
• Device Integration and Scale: Easily add new locations and devices, pairing without significant infrastructure changes or investments through the cloud.
• Enhanced Security: Delivering Elavon’s robust suite of fraud protection capabilities from the start of implementation.
• Compliance: Automatic software updates systems are always up-to-date with latest features and patches.

For more about Elavon Cloud Payments Interface, visit the Developer Portal here.

About Elavon

Elavon is owned by U.S. Bank (NYSE: USB), the fifth-largest bank in the United States, and provides end-to-end payment processing solutions and services to more than 1.3 million customers in the United States, Europe, and Canada. As the leading provider for airlines and a top five provider in hospitality, healthcare, retail, and public sector/education, Elavon’s innovative payment solutions are designed to solve pain points for businesses from small to the largest global enterprises.

About U.S. Bancorp

U.S. Bancorp, with more than 70,000 employees and $684 billion in assets as of March 31, 2024, is the parent company of U.S. Bank National Association. Headquartered in Minneapolis, the company serves millions of customers locally, nationally and globally through a diversified mix of businesses including consumer banking, business banking, commercial banking, institutional banking, payments and wealth management. U.S. Bancorp has been recognized for its approach to digital innovation, community partnerships and customer service, including being named one of the 2024 World’s Most Ethical Companies and Fortune’s most admired superregional bank. Learn more at usbank.com/about.

View source version on businesswire.com: https://www.businesswire.com/news/home/20240625100717/en/

Media Contact

Joseph Rauch

Joseph.rauch@usbank.com

Source: Elavon

FAQ

What is the Elavon Cloud Payments Interface?

The Elavon Cloud Payments Interface is a new API designed for the hospitality industry that simplifies managing digital and in-person payments.

How does the Elavon Cloud Payments Interface enhance guest experiences?

The interface allows guests to make payments anywhere within the hotel premises, from booking to check-out, with real-time data synchronization.

What regions does the Elavon Cloud Payments Interface support?

The system supports hospitality businesses in the U.S., Canada, and the Caribbean.

Is the Elavon Cloud Payments Interface PCI compliant?

Yes, the system is PCI compliant to ensure secure and safe payment processing.

Does the Elavon Cloud Payments Interface support contactless payments?

Yes, the system supports full contactless and mobile payments.

Can the Elavon Cloud Payments Interface integrate with third-party payment providers?

Yes, the API allows integration with third-party payment providers.

What security features does the Elavon Cloud Payments Interface offer?

The system includes robust fraud protection capabilities and automatic software updates for enhanced security.