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United Parcel Service, Inc. Class B (UPS) is a leading multinational shipping, receiving, and supply chain management company headquartered in the United States. Established in 1907 as the American Messenger Company, UPS has evolved into a Fortune 500 giant and the world's largest parcel delivery service. The company operates an expansive fleet of over 500 aircraft and 100,000 vehicles, delivering an average of 22 million packages daily across the globe.
UPS's core business is divided into several segments: Domestic U.S. Package operations, which contribute approximately 64% to the total revenue, and International Package operations, accounting for about 20%. In addition, UPS offers air and ocean freight forwarding, truckload brokerage, and contract logistics services.
One of the key focus areas for UPS is its truck brokerage unit, Coyote, acquired in 2015. The company is currently exploring strategic alternatives for this segment to enhance operational efficiency and profitability.
UPS is globally recognized for its commitment to sustainability and innovation. Recently, UPS has been investing heavily in green technologies and automation to reduce its carbon footprint and improve delivery efficiency. This includes the deployment of electric vehicles, smart logistics solutions, and advanced packaging techniques.
Financially, UPS remains robust, consistently reporting strong revenue growth and maintaining a stable balance sheet. Its ability to adapt to market changes and customer needs has solidified its position as a reliable and efficient logistics provider. The company's extensive network, combined with strategic partnerships, enables seamless global operations and customer satisfaction.
UPS announces the election of Kate Johnson, President of Microsoft US, and Russell Stokes, President & CEO of GE Aviation Services, to its Board of Directors, effective immediately. This decision follows the departure of John Stankey, who leaves to concentrate on his role as CEO of AT&T Inc. Johnson and Stokes are recognized leaders whose expertise is expected to strengthen governance and decision-making at UPS. This change enhances diversity, with women making up 40% of the board and 25% ethnically diverse, reflecting UPS's commitment to inclusive leadership.
The UPS Board of Directors declared a quarterly dividend of $1.01 per share on all outstanding Class A and Class B shares, payable on December 3, 2020, to shareholders of record as of November 13, 2020. This marks over five decades of consistent dividend issuance, with the dividend amount more than quadrupling in the last 20 years. In 2019, UPS reported revenues of $74 billion, providing integrated logistics solutions globally, while maintaining a commitment to environmental stewardship and community support.
UPS reported a 15.9% increase in consolidated revenue, reaching $21.2 billion for Q3 2020. Diluted EPS rose to $2.24, marking an 11.4% growth. Operating profit reached $2.4 billion, an 11.0% increase year-over-year. The company's cash from operations totaled $9.3 billion, with adjusted free cash flow at $5.9 billion. UPS did not provide guidance for future earnings due to uncertainty from the pandemic but noted strong demand from Asia and small to medium businesses.
UPS announced its plan to hire over 100,000 seasonal employees, with a significant recruitment event on October 30, 2020, dubbed 'UPS Brown Friday.' The company is hosting nearly 250 virtual and in-person job fairs across the U.S., aiming to onboard at least 50,000 candidates. Seasonal positions, primarily for package handlers and drivers, often lead to permanent roles, with about 35% of recent hires transitioning to full-time employment. UPS also offers a tuition assistance program, investing nearly $670 million to support employees pursuing education.
Ware2Go, a UPS company, announced the launch of FulfillmentVu, a new technology platform designed to enhance on-demand fulfillment. This platform integrates warehouse management, order management, and transportation management systems, allowing merchants to meet customer demands effectively. With over 70 connectors for eCommerce integration and a commitment to 99% accurate fulfillment, FulfillmentVu aims to support businesses of all sizes in optimizing their operations. The CEO highlighted a year-on-year revenue growth exceeding 7x, solidifying the platform’s competitive advantage in the market.
UPS will release its 2020 third-quarter results on October 28, 2020, at 6:00 a.m. EST. Following this, CEO Carol Tomé and CFO Brian Newman will host an investor conference call at 8:30 a.m. EST to discuss the results, which will be accessible to the public via a live webcast. The audio from the webcast will be available on the Investor Relations site for a limited time after the call.
UPS announced the appointment of Nikki Clifton as President of Social Impact and The UPS Foundation, effective November 1, following the retirement of Eduardo Martinez. Clifton, who has extensive experience in corporate and non-profit sectors, will lead UPS's global philanthropy and social impact initiatives. Martinez retires after a distinguished 44-year career, having served as Chief Diversity and Inclusion Officer. UPS aims to enhance its community engagement and address social justice issues under Clifton's leadership, reflecting its commitment to corporate social responsibility.
The UPS Store has unveiled a major redesign of its retail locations, marking the first significant change in layout in two decades. This initiative aims to enhance customer experience for small business owners and consumers by creating a more open, tech-friendly environment. The redesign includes 24/7 access smart lockers and a modern aesthetic with brighter colors and improved layout. Franchisees can benefit from a new veteran and minority incentive program that provides financial support for new franchisees. This endeavor reflects The UPS Store's commitment to adapting to changing consumer needs and improving franchise profitability.
On September 11, 2020, UPS employees participated in the fifth annual 9/11 Promise Run and Ride, honoring nearly 3,000 lives lost on 9/11. This year’s event was largely virtual due to pandemic restrictions. Over 200 UPSers from across the U.S. and seven countries completed the challenge by running or biking 9.11 miles. Many began at 9:11 a.m., documenting their efforts and contributing to fundraising efforts benefiting families of first responders and military members affected by the tragedy. UPS continues its commitment to support communities in need.
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