United Community earns 11th J.D. Power Award in the last 16 years, Ranking #1 for Retail Banking Customer Satisfaction in the Southeast, plus #1 in Trust and People
United Community has secured its 11th J.D. Power Award for Retail Banking Customer Satisfaction in the Southeast region, marking a significant achievement in the 2025 U.S. Retail Banking Satisfaction Study. The bank also ranked #1 in both Trust and People categories.
The comprehensive study, based on feedback from 109,724 retail banking customers across 150+ major U.S. banks, highlights United Community's excellence in delivering customer-focused banking services. Chairman and CEO Lynn Harton emphasized the company's commitment to building genuine customer relationships and providing a combination of advanced technology with personalized service.
This recognition reinforces United Community's position as a leading financial institution in the Southeast, demonstrating consistent excellence in customer satisfaction over the past 16 years.
United Community ha ottenuto il suo 11° J.D. Power Award per la Soddisfazione del Cliente nel Settore Bancario al Dettaglio nella regione del Sud-est, segnando un traguardo significativo nello Studio sulla Soddisfazione del Settore Bancario al Dettaglio negli Stati Uniti del 2025. La banca si è inoltre classificata al primo posto nelle categorie Fiducia e Persone.
Lo studio completo, basato sui feedback di 109.724 clienti di banche al dettaglio in oltre 150 grandi banche statunitensi, evidenzia l'eccellenza di United Community nel fornire servizi bancari orientati al cliente. Il presidente e CEO Lynn Harton ha sottolineato l'impegno dell'azienda a costruire relazioni autentiche con i clienti e a offrire una combinazione di tecnologia avanzata e servizio personalizzato.
Questo riconoscimento rafforza la posizione di United Community come istituzione finanziaria leader nel Sud-est, dimostrando un'eccellenza costante nella soddisfazione del cliente negli ultimi 16 anni.
United Community ha asegurado su 11° J.D. Power Award por Satisfacción del Cliente en Banca Minorista en la región del Sureste, marcando un logro significativo en el Estudio de Satisfacción de Banca Minorista de EE. UU. 2025. El banco también ocupó el primer lugar en las categorías de Confianza y Personas.
El estudio integral, basado en la retroalimentación de 109,724 clientes de banca minorista en más de 150 bancos importantes de EE. UU., destaca la excelencia de United Community en la entrega de servicios bancarios centrados en el cliente. El presidente y CEO Lynn Harton enfatizó el compromiso de la empresa de construir relaciones genuinas con los clientes y proporcionar una combinación de tecnología avanzada con servicio personalizado.
Este reconocimiento refuerza la posición de United Community como una institución financiera líder en el Sureste, demostrando una excelencia constante en la satisfacción del cliente durante los últimos 16 años.
United Community는 남동부 지역에서 소매 은행 고객 만족을 위한 11번째 J.D. Power Award를 수상하여 2025년 미국 소매 은행 만족도 조사에서 중요한 성과를 기록했습니다. 이 은행은 신뢰와 사람 부문에서도 1위를 차지했습니다.
109,724명의 소매 은행 고객의 피드백을 기반으로 한 이 포괄적인 연구는 고객 중심의 은행 서비스 제공에서 United Community의 우수성을 강조합니다. 회장 겸 CEO인 Lynn Harton은 고객과의 진정한 관계를 구축하고 개인화된 서비스와 첨단 기술의 조합을 제공하겠다는 회사의 의지를 강조했습니다.
이 인정은 남동부 지역에서 United Community의 선도적인 금융 기관으로서의 입지를 강화하며, 지난 16년 동안 고객 만족에서 지속적인 우수성을 보여줍니다.
United Community a obtenu son 11e J.D. Power Award pour la Satisfaction Client dans le secteur bancaire de détail dans la région Sud-Est, marquant un accomplissement significatif dans l'Étude de Satisfaction Bancaire de Détail aux États-Unis de 2025. La banque s'est également classée au premier rang dans les catégories Confiance et Personnes.
L'étude complète, basée sur les retours de 109 724 clients de banques de détail à travers plus de 150 grandes banques américaines, met en avant l'excellence de United Community dans la fourniture de services bancaires axés sur le client. Le président et PDG Lynn Harton a souligné l'engagement de l'entreprise à construire des relations authentiques avec les clients et à offrir une combinaison de technologie avancée et de service personnalisé.
Cette reconnaissance renforce la position de United Community en tant qu'institution financière de premier plan dans le Sud-Est, démontrant une excellence constante en matière de satisfaction client au cours des 16 dernières années.
United Community hat seinen 11. J.D. Power Award für Kundenzufriedenheit im Einzelhandelsbanking in der Südostregion erhalten, was einen bedeutenden Erfolg in der US Retail Banking Satisfaction Study 2025 darstellt. Die Bank belegte auch den ersten Platz in den Kategorien Vertrauen und Menschen.
Die umfassende Studie, die auf dem Feedback von 109.724 Einzelhandelskunden in über 150 großen US-Banken basiert, hebt die Exzellenz von United Community bei der Bereitstellung kundenorientierter Bankdienstleistungen hervor. Vorsitzender und CEO Lynn Harton betonte das Engagement des Unternehmens, authentische Kundenbeziehungen aufzubauen und eine Kombination aus fortschrittlicher Technologie und personalisiertem Service anzubieten.
Diese Anerkennung stärkt die Position von United Community als führendes Finanzinstitut im Südosten und demonstriert über die letzten 16 Jahre hinweg eine konstante Exzellenz in der Kundenzufriedenheit.
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"Seeing our customers rate us again as #1 in Customer Satisfaction in the Southeast region is a tremendous honor," said Lynn Harton, Chairman and CEO of United Community. "This recognition comes directly from the people we serve every day, which makes it especially valuable. I'm proud of our team — they're the ones who build genuine relationships with customers and truly care about helping them succeed. That's what banking should be about, and it's gratifying to see that approach connecting with so many people throughout the Southeast."
The J.D. Power
United was recognized for its industry-leading performance, excelling in several key areas, including Trust and People.
"We take great pride in providing our customers with an award-winning banking experience that combines the latest technology with the personal service they expect and deserve," said Harton. "As we continue to adapt to evolving customer needs, we remain dedicated to delivering a best-in-class banking experience that makes a meaningful difference in the lives of our customers."
The 2025 study is based on responses from 109,724 retail banking customers belonging to more than 150 of the largest banks in the
For more information about the
About United Community Banks, Inc.:
United Community Banks, Inc. (NYSE: UCB) is the financial holding company for United Community, a top 100 U.S. financial institution that is committed to improving the financial health and well-being of its customers and the communities it serves. United Community provides a full range of banking, wealth management and mortgage services. As of December 31, 2024, United Community Banks, Inc. had
About J.D. Power:
J.D. Power is a global leader in consumer insights, advisory services, and data and analytics. A pioneer in the use of big data, artificial intelligence (AI) and algorithmic modeling capabilities to understand consumer behavior, J.D. Power has been delivering incisive industry intelligence on customer interactions with brands and products for more than 55 years. The world's leading businesses across major industries rely on J.D. Power to guide their customer-facing strategies.
J.D. Power has offices in
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SOURCE United Community Bank
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