United Names Mike Hanna Senior Vice President of Airport Operations
United Airlines has appointed Mike Hanna as senior vice president of Airport Operations, effective immediately. Hanna, who brings over 25 years of aviation experience, previously served as vice president at the Chicago O'Hare hub. His extensive background includes leadership roles across major hubs such as San Francisco and Los Angeles. The airline aims to improve customer experience and navigate post-pandemic challenges under Hanna's leadership, as stated by senior VP Jon Roitman. Hanna will also continue overseeing O'Hare operations until a successor is named.
- Mike Hanna has over 25 years of aviation experience, indicating strong leadership.
- Hanna's previous roles at major hubs like San Francisco and Los Angeles showcase his expertise.
- The appointment aims to enhance customer experience during the post-pandemic recovery.
- None.
CHICAGO, Sept. 4, 2020 /PRNewswire/ -- United Airlines announced today Mike Hanna as its new senior vice president of Airport Operations. In this new role, Hanna will oversee the carrier's worldwide airport operations, including United Ground Express, a wholly owned subsidiary of United. This change is effective immediately.
"In his 22-year career with United, Mike has led from the heart, empowering employees and making strategic decisions that have continually fueled and supported United's success," said Jon Roitman, the airline's senior vice president and chief operations officer. I look forward to his leadership of the airport operations team as we help the best employees in the business navigate the challenges of the pandemic and begin to return our airline to the kind of culture, growth and prosperity we all want to see."
Hanna currently serves as vice president of United's Chicago O'Hare hub and has more than 25 years of aviation experience. He has held roles in all areas of airport operations, including cabin cleaning, lavatory servicing, fueling, ramp and customer service.
"I look forward to continuing to work alongside the United team to move us forward during this unprecedented time and provide a great experience for our customers whenever and wherever they fly United," Hanna said.
Prior to overseeing the airline's team at O'Hare, he held positions of increasing responsibility at United's San Francisco hub, ascending to vice president of Airport Operations where he led both the airline's San Francisco and Los Angeles hubs. He has also served as general manager of United's operations in Seattle, Salt Lake City and Ontario, California.
Hanna holds a dual degree in marketing and management from Humboldt State University and a certification in human resources from Loyola Marymount University. He is married and has three children.
Hanna will continue to lead operations at O'Hare until the airline names his successor.
About United
United's shared purpose is "Connecting People. Uniting the World." For more information, visit united.com, follow @United on Twitter and Instagram or connect on Facebook. The common stock of United's parent, United Airlines Holdings, Inc., is traded on the Nasdaq under the symbol "UAL".
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SOURCE United Airlines
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