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United Airlines Holdings, Inc. (Nasdaq: UAL) is a leading global airline company that, through its subsidiaries including United Airlines and United Express, operates more than 4,500 flights daily to 339 airports across five continents. Established as a major force in the aviation industry, United Airlines offers the world's most comprehensive route network connecting U.S. mainland hubs in Chicago, Denver, Houston, Los Angeles, New York/Newark, San Francisco, and Washington, D.C.
United Airlines boasts a modern fleet of 737 mainline aircraft along with its United Express partners operating 483 regional aircraft. This extensive fleet supports its significant international and long-haul travel operations, setting it apart from other U.S. carriers. In 2016, United and United Express flew more than 1.6 million flights, carrying over 143 million passengers, underscoring its role as a cornerstone of global air travel.
In recent developments, United Airlines has expanded its global route network, introducing new non-stop flights between New York/Newark-Marrakesh, Tokyo/Narita-Cebu, and Houston-Medellin. Additionally, the airline is increasing services to high-demand destinations like Hong Kong, Seoul, South Korea, and Porto, Portugal. This expansion includes four weekly flights between Los Angeles and Shanghai, facilitated by an agreement between the U.S. and Chinese governments to increase flights between the two countries.
United Airlines has cemented its position as the largest and most diversified international route provider among U.S. airlines, with direct services to 134 international destinations across 67 countries. This global reach is complemented by unique destinations like Palma de Mallorca, Spain; Christchurch, New Zealand; and Dubrovnik, Croatia, offering travelers exclusive experiences.
United's latest innovations focus on enhancing customer experience, such as the introduction of larger overhead bins on its Skywest-operated Embraer E175 fleet, nearly eliminating the need for gate-checking bags for passengers. Moreover, the airline's commitment to accessibility is evident with the inclusion of braille and tactile placards on retrofitted aircraft.
Financially, United Airlines reported a strong performance in Q1 2024, with a pre-tax loss of $164 million, a significant improvement from the previous year, driven largely by strategic adjustments and increased business travel demand. The company continues to project full-year adjusted diluted earnings per share between $9 and $11.
United Airlines also engages in strategic partnerships to enhance its service offerings. For instance, its collaboration with WebCargo by Freightos aims to streamline cargo bookings, enhancing the overall customer experience for its cargo division.
For more information, visit United.com or follow United on Hub, Twitter, Facebook, YouTube, and Instagram.
United Airlines has achieved the Diamond certification from APEX and SimpliFlying, recognizing its superior health and safety measures during travel. This certification, the highest awarded among major U.S. carriers, indicates United's practices exceed the minimum safety standards by at least 200 points. The airline's initiatives include the United CleanPlus program, partnerships with the Cleveland Clinic and Clorox, and several innovative safety measures. United's commitment to customer safety continues to set a high standard for the aviation industry in the wake of COVID-19.
United Airlines will hold a conference call on January 21, 2021, at 9:30 a.m. CT to discuss its fourth-quarter and full-year 2020 financial results. The company plans to issue these results following market close on January 20, 2021. A live webcast will be available, with a replay accessible within 24 hours and archived for three months. Investors can participate through their investor relations website at ir.united.com.
On December 21, 2020, United Airlines' CEO Scott Kirby and President Brett Hart announced the bipartisan relief bill's extension of the Payroll Support Program (PSP) for airlines. This extension allows thousands of employees impacted by September 30 furloughs to return temporarily through March 2021, marking a positive development for many workers. However, they caution that customer demand is unlikely to change significantly in the near term. Kirby emphasized the importance of vaccine developments but acknowledged that widespread vaccination would take months.
United Airlines announced a program in collaboration with the CDC to collect passenger contact information for all flights, aimed at enhancing COVID-19 contact tracing. Starting this week, customers can voluntarily provide their details during check-in via the mobile app or at the airport. This initiative is the most comprehensive of its kind in the airline industry and is expected to support public health efforts significantly. United's Chief Customer Officer emphasized the importance of such initiatives until a vaccine becomes widely available.
United Airlines introduces Agent on Demand, a virtual customer service option available at its hubs, enhancing contactless travel. Customers can access support via mobile devices through calls, texts, or video chats with agents. Initially available at Chicago O'Hare and Houston George Bush International Airports, it will expand to other hubs by year-end. This initiative aims to streamline assistance for seat assignments, flight status, and more, while maintaining safety protocols during the pandemic. Translation features support communication in over 100 languages, enhancing accessibility.
United Airlines announced a tax benefits preservation plan to protect its net operating loss carryforwards (NOLs) of approximately $8.2 billion as of September 30, 2020. This measure is crucial to avoid limitation on these tax assets due to potential ownership changes. The plan will issue one preferred share purchase right for each common stock share and will be voted on at the 2021 annual meeting. The rights activate if any individual or group acquires 4.9% or more of UAL shares without board approval, enabling existing shareholders to buy additional shares at a 50% discount.
United Airlines launched a campaign inviting MileagePlus members to donate miles to nearly 40 non-profits through its Miles on a Mission platform. The initiative aims to raise over 11 million miles for organizations like the Thurgood Marshall College Fund and Compass to Care, which provide essential travel for health care and education needs. United will match the first 125,000 miles for each participating non-profit. Since October 2019, the program has raised over 92 million miles, supporting numerous charitable causes during the pandemic.
United Airlines is expanding its COVID-19 testing efforts for flights from Houston to select destinations in Latin America and the Caribbean, starting December 7. Customers can take a self-collected, mail-in test for $119, which meets local entry requirements for destinations such as Aruba, Belize City, and Lima. This initiative is part of United's strategy to enhance travel safety and demand. The airline has reported significant increases in passenger numbers when testing options are available, illustrating its commitment to safer travel experiences amid the pandemic.
United Airlines launched a free COVID-19 testing pilot program for passengers on flight 14 from Newark to London, starting on November 16, 2020. All travelers over 2 years old undergo rapid testing before departure. This initiative aims to demonstrate the potential for testing as an alternative to travel restrictions. United has noted increased travel demand and customer load factors when testing options are available. The airline, recognized as a leader in safety measures during the pandemic, was the first to enforce a mask mandate and plans to apply long-lasting antimicrobial coatings to its fleet.
United Airlines' Mike Leskinen, Vice President of Corporate Development and Investor Relations, will present at the Bernstein Operational Decisions Conference on November 17 at 12:30 p.m. CT. The event will be streamed live on the investor relations section of the United Airlines website, and the video will be archived for later viewing.
United Airlines aims to connect people globally, with its common stock traded under the symbol UAL on Nasdaq.
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