Most Populous County in the U.S. Goes Live with Tyler Technologies’ Enterprise Supervision Solution

Rhea-AI Summary

Tyler Technologies (NYSE: TYL) has announced the successful implementation of its Enterprise Supervision solution with the Los Angeles County Probation Department, completed in just five months. This project, the first phase of a two-phase initiative, replaces outdated systems, contributing to improved efficiency in pretrial services. Key features include the consolidation of case management systems, enhanced integration of investigation and supervision, and customizable reporting. The upcoming second phase will introduce an online portal for supervised clients to communicate with probation officers. Los Angeles County, with a population of approximately 10 million, is the largest probation department in the U.S.

Positive

• Successful deployment of Enterprise Supervision in just five months.
• Improved efficiencies in case management and monitoring.
• Customizable user experience and reporting capabilities.
• Strong partnership leading to measurable initial results.

Negative

• None.

Los Angeles County Probation Department deployed solution in just five months

PLANO, Texas--(BUSINESS WIRE)-- Tyler Technologies, Inc. (NYSE: TYL) announced that the County of Los Angeles, California, has successfully gone live with Tyler’s Enterprise Supervision solution, representing the first phase of a two-phase project for the largest probation department in the nation.

“It’s very exciting to have completed the first phase of this major project with Tyler, and we couldn’t be more pleased with the initial results and new capabilities that Enterprise Supervision brings to our department,” said Chief Probation Officer Adolfo Gonzales, County of Los Angeles. “The solution has helped us to streamline communications and bring better services to our clients.”

Enterprise Supervision brings improved efficiencies and modern technology to Los Angeles County’s pretrial services. Tyler’s Enterprise Supervision replaces legacy systems that no longer meet the county’s needs, allowing the county to:

• Consolidate prior multiple case management systems into one unified platform
• Better integrate investigation and supervision of cases and track the department’s electronic monitoring applications process
• Generate and customize reports to assist with measuring outcomes
• Customize the user experience to meet case management and workflow needs with a modern, flexible, user-friendly interface

“The strong partnership with the Los Angeles County Probation Department resulted in a successful go-live in just five months,” said Brian McGrath, president of Tyler’s Courts & Justice Division. “We’re proud to deliver a robust and flexible solution that can scale to the size of a county as large as Los Angeles. We’re pleased that the county has already experienced benefits from Enterprise Supervision, and we look forward to phase two of our justice deployment.”

In the second phase of the project, Supervision Access will enable an online portal to improve how supervised clients interact with their probation officers. Whether they are on a computer, tablet, or smartphone, supervised clients will have 24/7 access to connect and communicate with their officers to ensure they’re staying on top of their supervision obligations.

The County of Los Angeles is the most populous county in California and in the U.S., with approximately 10 million residents. At 4,000 square miles in size, it is home to more than one-quarter of California residents and is one of the most ethnically diverse counties in the U.S.

About Tyler Technologies, Inc.

Tyler Technologies (NYSE: TYL) provides integrated software and technology services to the public sector. Tyler’s end-to-end solutions empower local, state, and federal government entities to operate more efficiently and connect more transparently with their constituents and with each other. By connecting data and processes across disparate systems, Tyler’s solutions are transforming how clients gain actionable insights that solve problems in their communities. Tyler has more than 37,000 successful installations across more than 12,000 locations, with clients in all 50 states, Canada, the Caribbean, Australia, and other international locations. Tyler has been recognized numerous times for growth and innovation, including Government Technology’s GovTech 100 list and Forbes’ “Most Innovative Growth Companies” list. More information about Tyler Technologies, an S&P 500 company headquartered in Plano, Texas, can be found at tylertech.com.

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View source version on businesswire.com: https://www.businesswire.com/news/home/20230228005148/en/

Jennifer Kepler

Tyler Technologies

972.713.3770

Media.team@tylertech.com

Source: Tyler Technologies

FAQ

What does the Enterprise Supervision solution aim to improve for Los Angeles County Probation Department?

The solution aims to enhance efficiencies in case management and streamline communications.

How long did it take for Tyler Technologies to implement the solution for the probation department?

The implementation was completed in just five months.

What are the key features of the Enterprise Supervision solution?

Key features include consolidating case management systems, improved integration of investigations, customizable reporting, and a user-friendly interface.

What is the next phase of the project for Los Angeles County's probation services?

The second phase will include an online portal for clients to communicate with probation officers.

What is the population size of Los Angeles County?

Los Angeles County has a population of approximately 10 million residents.