Textron Aviation Unveils Expanded Global Parts Distribution Facility, Elevating Customer Service
Textron Aviation has inaugurated its largest parts distribution facility in Wichita, Kansas, adding 180,000 square feet to better serve its global customer base. The facility aims to enhance customer service through increased parts storage and faster shipping, supporting Cessna, Beechcraft, and Hawker aircraft. The expansion reflects Textron Aviation's dedication to providing an exceptional aviation experience while prioritizing sustainability.
The grand opening of Textron Aviation's largest parts distribution facility in Wichita, Kansas signifies the company's commitment to expanding its operations to better cater to its global customer base.
Increased parts storage and faster shipping at the state-of-the-art facility aim to enhance customer service and support Textron Aviation's global network of service and part centers, mobile service units, and 24/7 1CALL AOG support.
The expansion of the facility allows for improved parts inventory investment, ensuring parts availability for both new and existing Cessna, Beechcraft, and Hawker aircraft models worldwide.
The new facility features energy-saving LED lighting and high-efficiency systems, aligning with Textron Aviation's commitment to sustainability while also incorporating process improvements to enhance operational efficiency.
While the expansion of the parts distribution facility is beneficial for the company's customer service efforts, there may be potential challenges in managing the increased inventory and operational complexity associated with a larger footprint.
Textron Aviation employees celebrate grand opening of Global Parts Distribution facility at headquarters in
Beechcraft, Cessna and Hawker customers receive factory-direct support, maintenance and modifications by Textron Aviation Inc., a Textron Inc. (NYSE: TXT) company, through its global network of service and part centers, mobile service units and 24/7 1CALL AOG support.
With thousands of Cessna, Beechcraft and Hawker aircraft operating worldwide, Textron Aviation recognizes the importance of having readily available parts to keep customers flying. The facility’s larger footprint allows for increased parts inventory investment, supporting parts availability for both new and existing models. The expansion also aims to improve the overall customer experience with a new, dedicated lane for customers to conveniently drop off or pick up parts in person.
“Adding 180,000 square feet to our headquarter facility provides expedited support to our customers around the globe and continues our investment in parts inventory,” said Brad White, senior vice president, Global Parts and Distribution. “The expansion of our parts distribution operations is a testament to Textron Aviation’s commitment to designing and delivering the best aviation experience for customers.”
Consistent with the company’s commitment to sustainability, the project features energy-saving LED lighting and high-efficiency systems and process improvements that consolidate shipments and reduce vehicle travel by an estimated 30,000 miles annually. Work on the facility began in October 2022. PEC Engineering and GLMV Architecture designed the facility and CONCO Construction completed the project. All companies are local to Textron Aviation’s headquarters and the expanded facility in
The company’s expanded parts facility in
About Textron Aviation
We inspire the journey of flight. For more than 95 years, Textron Aviation Inc., a Textron Inc. company, has empowered our collective talent across the Beechcraft, Cessna and Hawker brands to design and deliver the best aviation experience for our customers. With a range that includes everything from business jets, turboprops, and high-performance pistons, to special mission, military trainer and defense products, Textron Aviation has the most versatile and comprehensive aviation product portfolio in the world and a workforce that has produced more than half of all general aviation aircraft worldwide. Customers in more than 170 countries rely on our legendary performance, reliability and versatility, along with our trusted global customer service network, for affordable and flexible flight. For more information, visit www.txtav.com | www.defense.txtav.com | www.scorpionjet.com.
About Textron Inc.
Textron Inc. is a multi-industry company that leverages its global network of aircraft, defense, industrial and finance businesses to provide customers with innovative solutions and services. Textron is known around the world for its powerful brands such as Bell, Cessna, Beechcraft, Pipistrel, Jacobsen, Kautex, Lycoming, E-Z-GO, Arctic Cat, Textron Systems, and TRU Simulation. For more information, visit: www.textron.com.
Certain statements in this press release may project revenues or describe strategies, goals, outlook or other non-historical matters; these forward-looking statements speak only as of the date on which they are made, and we undertake no obligation to update them. These statements are subject to known and unknown risks, uncertainties, and other factors that may cause our actual results to differ materially from those expressed or implied by such forward-looking statements, including, but not limited to, changes in aircraft delivery schedules or cancellations or deferrals of orders.
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Media:
Hailey Tucker
+1.316.881.2684
htucker@txtav.com
Source: Textron Aviation
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