Travelers Reimagines MyTravelers® App for Personal Insurance Customers
The Travelers Companies, Inc. (NYSE: TRV) has unveiled a significantly upgraded version of its MyTravelers® mobile app, designed to enhance user experience for personal insurance customers. The app now features improved functionalities such as real-time claims tracking, downloadable insurance ID cards, and policy management tools. According to Beth Maerz, Senior Vice President at Travelers, the app aims to provide essential insurance tools right at customers' fingertips. The updated app is available for free on major app platforms.
- Enhanced customer experience through upgraded features in the MyTravelers app.
- New functionalities include roadside assistance tracking, real-time notifications, and policy management capabilities.
- Improved accessibility for users managing insurance-related tasks.
- None.
The Travelers Companies, Inc. (NYSE: TRV) today announced that it has released a new and reimagined MyTravelers® app, the company’s mobile app for personal insurance customers, to make it easier than ever to connect with Travelers.
MyTravelers, which already provides 24-hour access to information and services that help users efficiently manage their policies, now offers new and redesigned features that allow customers to:
- Request roadside assistance and track the driver when help is on the way.
- Download auto insurance ID cards.
- Upload photos of a damaged home, car or boat to help expedite claims.
- Receive real-time notifications on billing and claim status updates.
- Make policy payments.
- Evaluate coverage options and make policy changes.
“Mobile devices have people more connected than ever by giving them access to any number of products and services,” said Beth Maerz, Senior Vice President of Business Capability at Travelers. “Consumers shop, bank and pay bills online, and now, with the optimized MyTravelers app, our customers have the insurance tools they need in the palm of their hand.”
The newest version of the app is available as a free download by simply searching “Travelers Mobile” in the Apple App Store or Google Play. Customers already using the MyTravelers app will be able to update it using their current login information.
For more information about Travelers’ personal insurance products and services, visit Travelers.com/individuals.
About Travelers
The Travelers Companies, Inc. (NYSE: TRV) is a leading provider of property casualty insurance for auto, home and business. A component of the Dow Jones Industrial Average, Travelers has approximately 30,000 employees and generated revenues of approximately
View source version on businesswire.com: https://www.businesswire.com/news/home/20210426005528/en/
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