Half of Americans Can't Answer Basic Health Insurance Questions, ValuePenguin.com Finds

Rhea-AI Summary

A recent survey by ValuePenguin.com revealed significant gaps in Americans' understanding of health insurance. 50% of respondents could not answer basic insurance questions, and 72% found purchasing health insurance confusing. Key findings include that 55% do not know what a premium is, while 37% worry about affording coverage. Furthermore, 57% of insured individuals have avoided medical care due to uncertainty about coverage. The survey, conducted in October 2020, highlights critical knowledge deficits that could have serious financial implications.

Positive

• ValuePenguin's survey offers valuable insights into public health insurance knowledge, emphasizing the need for better education.
• The research highlights the importance of understanding health insurance, which could encourage companies to develop better educational resources.

Negative

• 50% of Americans struggle to answer basic health insurance questions, indicating a widespread lack of understanding.
• 72% of respondents find purchasing health insurance confusing, which could lead to poor financial decisions.
• 57% of insured consumers avoided seeking medical care due to coverage uncertainty, risking their health.

NEW YORK, Nov. 9, 2020 /PRNewswire/ -- A new ValuePenguin.com survey has exposed the uncertainty that many feel about health insurance — 1 in 2 Americans do not know the answers to basic health insurance questions. More worryingly, 72% of Americans expressed confusion and uncertainty around purchasing health insurance, and their coverage. This confusion can lead to serious financial consequences for policyholders — and impede public health improvements:

• 1 in 2 consumers struggle to understand key health insurance concepts. 55% don't know what a health insurance premium is, 54% are confused about deductibles and 48% don't know what a copay is. 45% falsely believe they can switch health insurance coverage plans at any time. 
• 72% of Americans say purchasing or using health insurance is confusing. Among this group, 55% indicated they weren't sure what kind of health insurance plan and coverage to choose and 39% said they have questions about using their health insurance.
• 37% of Americans expressed anxiety over affording health insurance, fears that stem from confusion over the specifics of health insurance. Nearly six in 10 Americans demonstrated that they didn't know what the term meant — even if they thought they did, and one in 10 said they had no idea what their out-of-pocket maximum was.
• 57% of insured consumers have avoided seeking medical care because they're not sure whether it would be covered by their health insurance. More than a third of respondents aren't sure if their insurance would cover the cost of a COVID-19 test. And young people were more likely to have avoided medical care due to uncertainty, with 69% of millennials and 64% of Generation Zers admitting they've opted not to seek care.

According to Andrew Hurst, a Research Analyst at ValuePenguin.com, "Americans need to rethink what they believe they know about health insurance, and address the gaps in their knowledge as a matter of urgency." He adds, "Not knowing enough about health insurance is preventing many Americans from budgeting effectively, and getting the treatment they need. This becomes a matter of significant concern when seen in the context of the ongoing COVID-19 pandemic, and the economic uncertainty that many families are facing right now."

ValuePenguin.com commissioned Qualtrics to conduct an online survey of 1,138 Americans, with the sample base proportioned to represent the overall population. The survey was fielded in October 2020. To view the full report, https://www.valuepenguin.com/health-insurance-literacy 

About ValuePenguin.com: ValuePenguin.com, part of LendingTree (NASDAQ: TREE), is a personal finance website that conducts in-depth research and provides objective analysis to help guide consumers to the best financial decisions. ValuePenguin focuses on value, assessing whether the return of a particular decision is worth the cost or risk of that option, and how this stacks up with the other possible choices they may have. For more information, please visit www.valuepenguin.com, like our Facebook page or follow us on Twitter @ValuePenguin.

Media Contact:
Divya Sangam (Ms.)
646 693 8445 
Divya@lendingtreenews.com

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SOURCE ValuePenguin.com

FAQ

What percentage of Americans cannot answer basic health insurance questions?

According to the ValuePenguin survey, 50% of Americans struggle to answer basic health insurance questions.

How confusing is health insurance for Americans?

The survey found that 72% of Americans say purchasing or using health insurance is confusing.

What is the impact of health insurance confusion on Americans?

The confusion leads to financial concerns and has caused 57% of insured individuals to avoid seeking medical care.

When was the ValuePenguin survey conducted?

The survey was conducted in October 2020.

What does ValuePenguin focus on in their research?

ValuePenguin focuses on value assessments to help consumers make informed financial decisions.